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“Reid's Palace. The place to be on the island Madeira” 5 of 5 stars
Review of Belmond Reid's Palace

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Belmond Reid's Palace
5.0 of 5 Resort   |   Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal   |  
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20% Discount on Suites
Ranked #4 of 89 Hotels in Funchal
Funchal
1 review
“Reid's Palace. The place to be on the island Madeira”
5 of 5 stars Reviewed yesterday NEW

Many 5 star properties on the island. None of them can compete with Reid's Palace. The ambiance, the decor and the beautiful gardens make the difference. The sea access and the pool at the sea are great. Lots of space to relax outside. Restaurants not cheap but very good. Outstanding service through the housekeeping department. This hotel can be recommended.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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751 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Aurora, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A friend and I stayed at this wonderful hotel for a week in celebration of her birthday and we could not have chosen a better hotel. I cannot say enough about the wonderful hotel that is Reid's. From the moment we arrived we were made to feel truly welcome. From the concierge to the pool staff the service provided is second to none. This historic hotel provides luxury and old world charm. The gardens are a wonder and will provide a feast for the senses. Ristorante Villa Cipriani is a must for any foodie. The view perched high upon the sea cliff is made that much more special as you savour any of the mouth watering Italian dishes on the menu. Food allergies are taken seriously here and staff always remember and we never had to worry. An afternoon spent at the spa was heaven. Personalized tours are easily set up with the concierge and staff are always ready to offer suggestions or answer any questions we may have had. On the evening of my friend's birthday we were surprised by a beautiful floral arrangement and a bottle of champagne complements of the management. On the eve of our departure again we were surprised by a lovely note and a bottle of Madeira wine. It is these personalized touches when added to everything else this magnificent hotel has to offer that I can say with utter confidence that I will be back and often!

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again we have just returned from Reids refreshed and energized and enjoyed a wonderful break in a first class hotel
Swimming in the Sea water pool was a real delight as it was not opened on our last visit
Dinner in the Cipriani is a pinch yourself moment
Hope we are back soon

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel, with great ambience and history. True 5* from the staff, all interior and food&bevarage. Close distance to city centre, nice and big enough common area.
For sure they have my recommendation when someone will ask me for high quality hotel on Madeira.
Muito obrigado!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We always visit Reid's for afternoon tea. This time we were not residents but it did not make any difference to the warm welcome that we received from Nelson and Susana.
The standard of the food and service this year was higher than ever. What could be better to spend two hours looking at the ocean, drinking Reid's blend eating fresh sandwiches and cakes. I nearly forgot to mention the wonderful classical pianist.
Special mention to Alberto a pure professional.
Mr & Mrs Brown

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel has maintained its original charm and the internal decor is timeless. All areas are adorned with beautiful flowers and tasteful antique furnishings. The pool area , gardens are immaculate. All staff are courteous and extremely helpful ......nothing is any trouble to anyone.
For guests who do not wish to explore Madeira on their own the hotel provides an excellent selection of excursions by yacht, boat, even a mini galleon, minibus, tukxi (tuk tuk). Each day there is a 'menu' of trips, activities delivered to your suite including evening entertainment such as gala dinner , dinner dance and cocktail evening.
All of their 3 restaurants are extremely good, although I would recommend an outside terrace at the Cipriani for a romantic dinner with an excellent seaview
I would say that this hotel and Madeira is best suited to visitors of 45 years +

Room Tip: request a room on the upper floors with an ocean view
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Bath, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A classic 5 star hotel the distinctive pink building enjoys lovely sea views especially from the terrace where afternoon tea is served (pre booking is advisable).
Expected a lot here and was somewhat disappointed as at 33.25 euros per person the afternoon tea did not represent value for money and that is without the 18 euros per person for a glass of House Champagne. The hot water for the tea was served in a milk jug! so was cold when came to use it, the jams for the scone (yes only one)came in little screw top pots and the cream was runny (not clotted cream). Sandwiches were quite good but the cake selection was poor. All in all not the classic experience I was expecting from this Hotel.

Room Tip: Request a sea view
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  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Funchal
#1 On the Beach Hotel in Funchal
#1 Business Hotel in Funchal
#2 Spa Hotel in Funchal
#4 Luxury Hotel in Funchal
#4 Romantic Hotel in Funchal
#7 Family Hotel in Funchal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 163
Official Description (provided by the hotel):
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

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