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“Old World Grandeur” 5 of 5 stars
Review of Belmond Reid's Palace

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Belmond Reid's Palace
5.0 of 5 Resort   |   Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal   |  
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25% off suites
Ranked #6 of 91 hotels in Funchal
Shoreham Beach
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Old World Grandeur”
5 of 5 stars Reviewed September 9, 2013

We went to Reid's Palace for a long weekend in August. The hotel is beautiful & the rooms well appointed. The staff were fabulous - from the pool boys who would put your longer just where you wanted it and bring fresh towels after a swim, to the cleaning lady with her lovely smile - nothing was too much trouble. We ate in two of the restaurants and the food was exceptional, including at breakfast where the daily special was freshly cooked and the juices freshly squeezed. The cocktail bar had a pianist and singer into the early hours, and a balcony with fabulous views out to sea.The best part for me was the bracing morning swim in the sea - a lift (or staircase) takes you down to the waters edge where there is a seawater pool, diving boards into the sea and a platform to swim out to. I would recommend this hotel to adults and couples - whilst there were a few families at the hotel when we were there and they were made to feel very welcome it's really more suitable for adults. Worth noting that this is not a budget option, but it does deliver excelent value for money.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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573 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 8, 2013

We were thoroughly impressed with everything at Reid's Palace. Before we arrived, we received a complete list of activities either sponsored by the hotel or in partnership with a vendor. Isabel the Concierge helped us with everything in advance and most impressive was that she remembered everything we had scheduled. The views from the hotel are spectacular and the easy access to the ocean is fantastic. The water was a bit chilly but you could easily find a sunny spot along the path that leads to the ocean. We attended the Tuesday night buffet by the pool and felt the offerings were wonderful - Portuguese favorites and many things we had not tried before. I would especially recommend trying ALL the Portuguese cheeses. The evening also included entertainment with traditional music and dancing that was a lot of fun - and the audience can participate too! My opinion is that this is a property for a more mature clientele - I am sure families could find many things to do but dining is formal (no shorts please) and so anyone considering a trip should factor that in. For us - it was perfect and everyone on the staff was attentive and went out of their way. We spoke with many people who had been there in excess of 30 years! All in all - we are so pleased with our decision to visit Madeira and Reid's made it extra special.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ely, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 7, 2013

Leon and Sally. This was our second visit to Reids, our first being 2011.From being met at the airport, to the handshake from Matos the concierge on leaving, everything was impeccable.The service and the attention to detail that all staff deliver is a credit to Reids.The place is charming, being able to find a quiet spot in the lovely tended gardens is a piece of heaven.We are both keen swimmers and the straight forward heated saltwater pool was superbly clean, and a joy to swim in.Special thanks to Joanne who helped us out with a couple of trips,I think you really deserve a better office to reflect the excellent service you provide, and a hello to Cindy the lovely smiling breakfast waitress.Looking forward to another visit.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 4, 2013

Very elegant hotel. Superb service and almost surreal location. Afternoon terrace tea is quite an experience in itself leaving London's Ritz Tea second best. Selection of restaurants is somewhat limited, although Villa Cipriani is quite divine thanks to its views, service and chef.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 4, 2013

Old world courtesy, impeccably charming service, understated taste and superb comfort made my special birthday a treat to remember. The gardens are lovely, the views magnificent, the clientele (mostly) discreet and there are many quiet corners where your privacy will not be intruded on.
Highly recommended for the discerning, maybe jaded, traveller.

Room Tip: the garden views with a sea vista are best
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

Just returned from a week at Reids Palace Maderia. What an absolutely fabulous place!!! Food was fantastic as was the setting of the hotel and its restaurants. The staff were exceptional and without fail most polite. The delivery of service was very professional but also very friendly which gave it that personal touch which is so often absent. Everywhere was spotless and immaculately maintained. We thoroughly enjoyed the afternoon tea and could have eaten as much as we liked. The sandwiches were fresh and tasty as were the scones and pastries - no complaints there. We were upgraded on arrival and on my wife's birthday receive birthday wishes from various staff, a complimentary bottle of sparkling wine(which we were able to enjoy on the tea terrace with friends before our meal) During our meal my wife received a home made chocolate cake from the chef (To die for) and finally when we returned to our room there was a bunch of flowers. My wife's birthday was truly made. The Villa Cipriani set high on the cliff is a most romantic and peaceful setting with panoramic views a great place to eat. Tony, Susana and the rest of the staff were lovely people and added to the whole experience. The breakfast fare was sumptuous to say the least if you could possibly think of something they didn't it would have been provided. In short a truly wonderful place to stay especially for a special occasion.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 3, 2013

My family and I enjoyed cocktails and canapés in this lovely hotel on the beautiful island of Madeira. The hotel has a quiet old fashioned feel about it. The piano/cocktail bar is lovely with floor to ceiling windows allowing a fabulous view of the beautiful sub tropical gardens and the ocean beyond. The service was excellent, as you would expect from such a high class establishment. The gardens surrounding the hotel are stunning with flora and fauna in colourful abundance . ( we did not visit in 2012 but this site would not allow me to put the correct date )

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Funchal
#1 Top resorts Hotel in Funchal
#1 On the Beach Hotel in Funchal
#4 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#4 Romantic Hotel in Funchal
#5 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Reid's Palace 5*
Official Description (provided by the hotel):
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

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