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“English Afternoon Tea at it's best” 5 of 5 stars
Review of Belmond Reid's Palace

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Belmond Reid's Palace
5.0 of 5 Resort   |   Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal   |  
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Ranked #4 of 91 Hotels in Funchal
Tampere, Finland
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“English Afternoon Tea at it's best”
5 of 5 stars Reviewed June 12, 2013

What more can you say - The Best High Tea in Madeira. Delicious sandwiches, lovely cakes, multiple choice of teas. Just perfect. Waiters all very smart and guests all dressed up. Simply perfect and a nice view from the 'tea terrace'. Only problem if you arrive too early you are restricted where you can go. But read the English newspapers in the lounge to pass the time. Advance booking required!

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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600 reviews from our community

Traveler rating
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    17
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110
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Harrogate, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

We stayed at Reid's Palace in April and it was a wonderful experience from afternoon tea on the terrace, cocktail parties and sumptuous dinners to the opulent Flower Ball. Expensive but well worth every penny!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 7, 2013

Great services, food and ambience. The two pools were warm or warmer and the wind was blocked from where you sat. The spa was terrific and my husband and I were able to have some private time in our own outdoor hot tub.

Room Tip: We were situated (5th floor) so that we could walk right out our back door to two chaises (that were...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, England
Top Contributor
164 reviews 164 reviews
38 hotel reviews
Reviews in 75 cities Reviews in 75 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

My wife and I had a ten day holiday in Madeira and stayed the last three days at Reid's Palace.
What a wonderful occasion - we had a top (9th) floor room in the old part of the hotel, overlooking the pool and Funchal.
Everything magical about such well known and historic hotels comes true at Reid's. Elegant, friendly service, great food, lovely pool and rock swimming area, delightful gardens - we even managed a couple of games of snooker.
Afternoon tea on the Terrace is a definite must.
Couldn't be better. Here's hoping for that Premium Bond to come up so we can go again.

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2013 via mobile

I went to reid's to celebrate my 50th birthday following a recommendation from a relative so I had extremely high expectations of the hotel, staff and service. Everything about the hotel surpassed even my high expectstions. From the moment we arrived at the hotel we were treated like royalty and as though we were the only people in the hotel and the most important. There is nothing at all i could criticise about the hotel. It was spotlessly clean, the staff were the most curteous you could ever meet and genuinly nice. From the booking they clearly noticed my birthday so on the Saturday I had champagne and flowers delivered to the room. The flowers were beautiful. Then, following our dinner the most delicious cake arrived along with the band playing happy birthday. Such a lovely gesture.
The food was outstanding with an excellent variety to chose from and with very satisfying portions.
You simply cannot as for more from any hotel. I would recommend everybody visits Reid's at least once within their lifetime!!!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 31, 2013

Reid's is definitely THE place to stay in Funchal. We spent Easter there and coming from the freezing weather in London, Funchal was lovely and warm (21 and 22C) and Reid's was so wonderful. We were welcomed and looked after so well the whole time we were there. The location of the breakfast area overlooking the pools was wonderful and the gardens provided a great escape into tranquility. We utilised the Spa (couples facilities), the lovely restaurants, (Cipriani was the winner there) and had a lovely afternoon tea in the special area set aside which is beautiful and overlooks the bay. I was also pleased that there was an in-hotel hairdresser. Our room was a beautiful junior suite with a lovely balcony (big enough to sit out on) with views over the bay and to the cruise ship docking area. We took the opportunity to do a 1/2 day chauffer driven tour of the island of Madeira in a vintage Mercedes which was great to do and a lovely way to travel. Reid's is also in a great location to access the shopping area - just a short walk - of Funchal and we stopped off at some beautiful gardens on the way. We ate at a local cafe in the street with the painted doors. The staff at the hotel couldn't have been nicer - everyone was so friendly and helpful. We have since recommended Reid's to friends who stayed there just a couple of weeks ago. Although we didn't use the pools (Aussies don't swim til it is at least 30C), they looked great and 1 was heated. We did however play table tennis and would have played tennis if I wasn't recovering from ankle surgery. So lots of things to do if you want.

Room Tip: Ask for a room in the old part facing the bay - especially if you are a couple.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s paulo
Top Contributor
83 reviews 83 reviews
35 hotel reviews
Reviews in 45 cities Reviews in 45 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed May 29, 2013

As a traditional hotel, Reids Palace still a very good choice in Funchal. It's very comfortable and staff is very attentive. Elsa, the manager offered us lots of amenities, so we felt very pampered. Must go to The Cipriani Restaurant.

Room Tip: We had an upgrade to the deluxe, and it's excellent.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Funchal
#1 On the Beach Hotel in Funchal
#1 Business Hotel in Funchal
#2 Spa Hotel in Funchal
#3 Luxury Hotel in Funchal
#4 Family Hotel in Funchal
#4 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 163
Official Description (provided by the hotel):
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

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