We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If you stay elsewhere, still go for High Tea and/or drinks @ bar” 5 of 5 stars
Review of Belmond Reid's Palace

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Belmond Reid's Palace to your Saves list
Belmond Reid's Palace
5.0 of 5 Resort   |   Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Book now and save 20%
Ranked #4 of 90 Hotels in Funchal
Oslo, Norway
Top Contributor
175 reviews 175 reviews
32 hotel reviews
Reviews in 65 cities Reviews in 65 cities
108 helpful votes 108 helpful votes
“If you stay elsewhere, still go for High Tea and/or drinks @ bar”
5 of 5 stars Reviewed April 23, 2013

We stayed nearby at The Cliff Bay (regrettably...). One cannot help notice the immediate difference in the standard of service at Reid´s as opposed to most other places in Funchal. Let´s start with the bar: everyone is extremely and genuinely polished, yet warm and welcoming. This was true of the both the dashing bartender who made us killer cocktail after killer cocktail (started with Singapore Slings, which were out of this world, followed by a recommended gin-based specialty of the house, also excellent) and the charming waitstaff. We were persuaded to order a few appetizers from the bar menu (salad and the satay chicken - both delicious). A jazz quartet played whose lead vocalist could easily be Funchal´s very own Frank Sinatra impersonator, vocally speaking. As for the high tea -- it´s just a delightful, uber-civilized affair from start to finish and Reid´s does it very well with a good selection of teas and generous second servings of finger sandwiches and fresh baked scones. A bit of luxury not to be missed while in Funchal.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

631 reviews from our community

Traveler rating
    544
    63
    17
    3
    4
See reviews for
111
407
25
30
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Burnley
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2013

I brought my 86 year old Father here for a week at Easter. The hotel itself and the gardens are beautiful and elegant (without being stuffy), but it is the staff and service that make the hotel really exceptional. Nothing was too much trouble and we were made to feel very valued. Our room was beautiful, had a large terrace with a sea view, and was serviced very discretely twice a day.
The breakfast menu was extensive with omlettes cooked to order, a hot and cold buffet and wonder fresh fruit and fruit juices (and even champagne). We ate in 2 of the restaurants (Villa Cipriani and Les Faunes) Food and service were super in both. The view of Funchal from Les Faunes is simply stunning.
The excursions organised by the hotel were excellent and the guide really knew her stuff, especially in the Botanic Gardens. Waterproofs were provided by the hotel when the weather looked as though rain was on its way.
The only slight negative was afternoon tea on the terrace. This surprised me as it is one of the things the hotel is famous for. Service was not up to the standards elsewhere (staff seemed more interested in clearing empty tables than serving occupied tables) and the food was nothing special. In particular, it seemed odd that 3 scones were served for 2 people.
I will definately return for, as one guide book said, "Reid's itself is a destination".

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 20, 2013

Reids Palace is understated luxury. Excellent service with a friendly face.
We went here to celebrate our first wedding anniversary and what a treat. The hotel is full of little treasures: old photographs of the hotel from a bygone age and of famous visitors. Our (Superior) room was huge and well appointed and our balcony looked out over the lights of the city and the sea. The public rooms were full of charm and character, with beautiful flower arrangements everywhere. Whether you want to use it as a base for exploring the island or just relax all day by one of the pools, it's a lovely place to stay. We stayed for a week and enjoyed every minute. We could quibble about the price of the snacks in the minibar, but we've seen worse.

Room Tip: Most of the rooms have a sea view, but rooms on the higher floors overlooking the garden probably ha...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 17, 2013

My husband and I stayed at Reids Palace for a week in March the staff, food and ambience was exceptional and would certainly visit in the future.
The only slightly negative observation we had was the poor quality of the television in our room, which we pointed out in our questionnaire, to which we had a positive response when we returned home.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 15, 2013

Was staying the the Cliff Bay next door and went to Reid's for pre-dinner cocktails one evening. Extensive drinks list and chose a Mojito ... good decision, was delicious. Needless to say one led to several others and decided to stay put on the covered terrace for dinner. Beatutiful view of the sunset and although it got very wet later on, not a drop of rain reached us and it was lovely looking at the lights of Funchal twinkling through the rain.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2013

Sadly we could not afford to stay at the luxurious Reid's hotel but we did enjoy a fabulous afternoon tea there. We had a brief stroll around the gardens and hotel and it was beautiful. Perfect afternoon tea with great service. A real treat which i heartily recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2013

The unexpected upgrade to a junior suite was just the start of week of pleasant surprises. The whole week was about attention to detail. My travelling companion and I enjoy being pampered and this is just one of the pleasures at Reids. Staff are obviously very well trained and we were given everything we asked for. Breakfast is sumptious with real tea leaves in the pot... I know!

The general manager was visible each day and spent time with the guests. I guess it will appeal more to the over 40ies, but who cares? Concierge was extremely helpful and well informed. 10 out of 10.

Room Tip: Pay for the best room you can afford, it's worth it.
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Belmond Reid's Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Funchal
#1 Business Hotel in Funchal
#1 On the Beach Hotel in Funchal
#2 Spa Hotel in Funchal
#3 Family Hotel in Funchal
#3 Luxury Hotel in Funchal
#4 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 163
Official Description (provided by the hotel):
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Venere, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Belmond Reid's Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

Owners: What's your side of the story?

If you own or manage Belmond Reid's Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.