I have stayed here a couple of time now whilst visiting Madeira with my Grandparents, and I can honestly say I love this hotel! The rooms are beautiful! The reception area is breath taking and you cannot fault the staff one bit! Its fairly close to the local supermarkets and extremely close if you'd like a dip in the sea. Would return to this hotel over and over! Its like a home from home! The only little niggle is, the pool can get fairly warm, however they may have sorted this out by now. A beautiful hotel on a beautiful island.