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“Beautiful modern hotel” 5 of 5 stars
Review of The Vine Hotel

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The Vine Hotel
5.0 of 5 Hotel   |   Rua dos Aranhas, 27 A, Funchal, Madeira 9000-044, Portugal   |  
Hotel amenities
Ranked #17 of 89 Hotels in Funchal
Certificate of Excellence
Bergen, Norway
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Beautiful modern hotel”
5 of 5 stars Reviewed July 23, 2014

We are frequent travelleres staying at mostly 5 star hotels. Visiting Funchal, we were looking for something different than the standard sunny holiday resort and found our perfect match in The Vine. Service was impeccable from beginning to end, and the house-cleaning was the best we have experienced.

The room was fascinating and cool, with again, the best blinding which kept the room totally blacked out until we decided to wake up ourselves. The toilet has however little privacy. We loved the technical controls for lighting, blinds and air-condition. Each evening a little treat was placed in our room. A wonderful bathtub was placed in the middle of the room and could easily fit two people. A nice romantic feature we thought.

Breakfast could be spent either out (smoking is unfortunately allowed at the tables) or inside, and was a mixture of typical egg and bacon and continental. We especially appreciated the freshly squezzed orange juice and fresh, quality bakery goods. We had breakfast rather late a couple of times, but the food was frequently refilled so we lacked nothing. Service yet again, impeccable.

The spa treatments were wonderful; using quality products. The spa employees seemed knowledgeable and experienced.

The rooftop pool and outdoor jacuzzi were amazing and we always managed to find sunbeds next to each other. The view was spectacular! Magazines, books and towels were always available. The feeling of being literally on top of the world you would not wanto miss! Serene and uber-cool area.

During our week's stay we only had one negative issue: Noise. It seems the hotel is very poorly soundproofed. From our room we could hear the hallwaymusic, the general hotel noises and especially the noise from the outside. Our room faced the shopping center and directly into other buildings which looked like mostly empty, new apartments. One apartment was however occupied and the ordinary chatter from its residents could be heard very well. I believe if more people move into this building, the hotel will have a serious noise problem that will have to be adressed. I ended up using earplugs so I could sleep. During daytime it was disturbing when all you wish for is some peace and quiet on holiday.

Having said that, we would love to come back again as there is so much positive about this hotel. We especially appreciated the professial yet down to earth staff, trendy design and facilities (check out the fitness center!) and its location.

Thank you for a wonderful stay!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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956 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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English first
Gerrards Cross, United Kingdom
1 review
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

The Vine is an interesting hotel! We chose it precisely for its designer description, but, like many other reviewers, we found some of its features a little too challenging (eg light switches). The colour scheme in the room was somewhat dark and threatening (apparently each floor depicts a season of the year - ours was supposedly summer but it felt like the depths of a British winter!) - even the corridor was gloomy. The shower was lovely and spacious - to some the separate toilet cubicle would be appealing but for us it felt cold and clinical - also the door would not shut properly, so there was a lack of privacy as you could see directly into the main part of the room! I can't believe this was intentional, yet I can't believe it hadn't been adjusted. The room itself didn't have any balcony and looked into the interior of the building, so not an attractive aspect.On the positive side very good breakfasts, a great rooftop pool (amazing at night), lovely bed and plenty of underground parking. The staff were all very friendly, helpful and obliging.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire, UK
Top Contributor
113 reviews 113 reviews
22 hotel reviews
Reviews in 47 cities Reviews in 47 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 21, 2014

From the moment we stepped in the foyer we knew we had picked the right hotel. The Design part of 'Design Hotel' is in every ounce of its fibre, from the sleek desks to the cushions that look like rocks.

The Vine is designed to let its guests leave the world at its door and sink into the comfort of design. Only guests can access the gym, spa and terrace and guests can only get to their own floors.

Each floor is based on a growing season for grapes, ours was purple - signifying the ripening grapes ready for harvest. The colour scheme meant our room was the polar opposite of the sunny, pale rooms typical of holiday resorts.

The bathroom was perfectly set up with smoked glass and stone sink. The shower and sink surrounds were opalescent dark tiles that glinted like rich wine in a glass. The bath, while white, was a luxurious deep pool with cushions that could be used as seats.

The touch pad controls for lighting, air conditioning and the blinds needed a bit of practice (unless you are familiar with the technology), but the zones of light and dark meant that the room was never too bright and always welcoming.

We were at the front of the hotel, which meant our tiny balcony faced over the plaza with its plants, vegetable seller and busy Funchal life.

The breakfast is served on the lobby floor and is a smorgasbord of local fresh foods and quality imports. With inside and outside seating breakfast could be a quick snack before embarking on the day's adventures or a leisurely way to wake up.

I indulged in a body wrap for 72 Euro and would heartily recommend it. Guests can relax in the relaxation room with recliners, a spa bath, steam room and range of showers - from the warm and powerful to the masochistic.

We didn't use the gym, but it looked well set up with a range of cardio machines, resistance machines and free weights.

The highlight of the hotel is the supremely laid back Terrace. This roof top room gives complete privacy from the outside while affording a 360° view of Funchal. There are changing and showering facilities, tonnes of recliners / sun beds, a spa pool and swimming pool and full service from the bar. If you are just looking for a place to unwind, without the sun, you can sit at the bar on in the cosy wicker shells. Lunch was good quality and good value.

The Terrace is also home to Uva, a top class restaurant which provides BBQ meals at lunch.

It is worth quickly mentioning that the minibar is stocked with free drinks (they charge for refills) and pods for the coffee machine are supplied upon request.

Room Tip: We had a room on the front, above the shopping centre entrance. There was some noise and the sun wa...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 19, 2014

We wanted a hotel that had luxurious surroundings with a difference. ..We found it.

The Vine is above a wonderful shopping centre, don't let that put you off as you would not know it was there.

The staff are all friendly and very helpful and not just because it is 5*.

The bathrooms are different but in a good way and the low lighting in the bedroom has it's advantages!!

The food and the drinks are reasonably priced.

The roof top terrace has fantastic views and a great pool.

Over all a great stay.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 19, 2014

Similar to previous reviewers booked this deal through Voyage Prive. Divine hotel with a certain quirkiness. Rooms are very modern in their set up touch pad lighting and blinds best thing to do is a have a little play around with them before getting into bed for the night. Make the room work for you! Yes the bathroom arrangements are a little open plan but you get use to it. Our room was a Prestige room on the 5th floor over looking the whole of Funchal what a view, sat in our open floor to ceiling doors glass in hand watching the lights of Funchal twinkle away and in the morning with a cup of tea. On that note take a kettle. Mini Bar in room with a selection of alcoholic and soft drinks and snacks all at no extra charge ..only charge if you ask it to be refilled. We enjoy the Portugese Superbok Stout so we made good use of the Supermarket in the shopping centre under the hotel to replenish our provisions. The Infinity Pool on the roof with sun loungers and bar is a real treat ..great views over the city and after a day walking the levadas what better place to enjoy a cocktail or two. Happy hour is a little longer than a hour we had two sessions 6 - 8.30 then 10.30 to 11.30. UVA restaurant also on the roof is an excellent choice just for the view never mind the food quality and choice of wine. Breakfast is buffet choice with seating inside or out..hot and cold choices available. Including sparking wine,freshly squeezed orange juice,smoked salmon,cheeses,fresh fruit /cereal,fresh breads pastries and a wonderful lemon curd cheese cake. Small request can we have some Portugese custard tarts. Hotel is ideally situated for exploring Funchal and the Island with bus stops a few minutes walk away and Taxis just outside the hotel. We did look at hotels on offer in the hotel zone but we felt we made THE VINE was the right choice for us being in the centre of Funchal with Luxury on hand..full spa and gym also withing the hotel ( sadly we ran out of time to use it) maybe on our next visit which we are already planning! All of the staff at The Vine are extremely helpful and accommodating nothing is too much trouble...

Room Tip: HIgh floor room over looking the city...the view is magic
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 17, 2014

I booked The Vine hotel through a TravelZoo promotion for £499 per person based on B&B with a 3 course meal in their Michelin Guided Restaurant on one of the nights AND flights from Gatwick AND a welcome drink on arrival AND complimentary double upgrade (9th July for 7 nights).

Have got to say, this is a truly amazing deal for such a fantastic hotel! Everything from the check-in experience, to the bedroom, food and staff were brilliant. They really couldn't do enough for you throughout our 7 night stay.

On arrival, our room wasn't ready, however they took us straight up to the roof top bar and offered us our welcome drink - a cool refreshing beer! It's here that we met the lovely Theresa who was new at the hotel but someone they should never let go! Theresa was a fountain of knowledge on the island and gave us some great advise on where to go and what to do during our stay.

We were then shown to our room - they had upgraded our room further to a Junior Suite (triple upgrade!!). Theresa spent a good 5 minutes with us explaining how everything worked and made sure we were happy before moved on. The rooms are very high tech - everything is controlled by panels around the room. Basically the only standard machine is the TV - everything else is controlled electrically.

This is the only main challenge of the hotel - the room is very modern with dark colours or grays and browns surrounding. With this in mind, it couldn't be classed as a 'romantic' hotel, more a 'cosmopolitan' hotel. The only other possible objection is that everything is quite 'open' - if you are a little prudish, you might find the open bath and non-soundproof toilet a little not to your taste.

The roof top pool and bar is brilliant - very relaxing with great sun lounges and big enough pool for everyone to use comfortably. It couldn't be classed as a large pool - but it is not required.

The bar prices are not too bad - what you would expect from a 5 star hotel (approx. €4 for a beer I believe). There is a happy hour between 6 - 8.30pm that is very popular by the guests - take advantage of the cocktails at this time!

The Michelin Guided restaurant is fantastic - the food just brilliant and the view to match. Special mention to our waiter Hender, who was more than helpful. He always made sure our glasses were topped up and was polite and attentive throughout our stay (even during the breakfast shift).

Finally our package included breakfast - I have had bigger buffets on offer, however with the selection available, you couldn't complain. Full range of English cooked to continental and cereals. Special mention here to Charles, the main host for breakfast. He was always so polite and was actually interested in asking us how we were. It was also nice that he remembered us (or made us feel that way anyway).

Wouldn't recommend the hotel for children - not really designed for them! Perfect for a relaxing adult holiday in very comfortable surroundings.

I won't be visiting again as I like to travel around the world, but if someone is going to Madeira, I would recommend this hotel fully!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nootdorp, The Netherlands
1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 15, 2014

Excellent hotel on top of Dolce Vita shopping center with private parkingspace. Room was spacious with luxurious design. They clean the room twice a day with a little surprise on the pillow at night. Everything works with touchscreenpanels. The extensive breakfast was tasty with a personal touch. The infinitypool at the top of the building was a nice place with beautiful views over Funchal. Loved the cocktails at happy hour! And delicious food at UVA restaurant also on the top floor. A must visit! Personal were really friendly and well educated. I LOVE this place!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Vine Hotel

Address: Rua dos Aranhas, 27 A, Funchal, Madeira 9000-044, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Funchal
#9 Family Hotel in Funchal
#13 Spa Hotel in Funchal
#17 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Vine Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
A hotel with soul, just like a good wine. The Vine is sophisticated and luxurious. With a touch of simplicity and discretion, just the way you like it. A dip in the panoramic pool, a vino-therapy session in the spa or a gourmet dinner with a view over the city: these are just a few of the pleasures awaiting you at The Vine. ... more   less 
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Also Known As:
The Vine, a Divine Hotel Hotel Funchal
Vine a Divine Funchal
The Vine Hotel Madeira/Funchal

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