We were upgraded to a superior deluxe room without having to ask, and all the gadgets were fully explained to us- where the touch buttons were for the lights, curtains etc. The room was beautiful, but the one downside was it was so dark- us ladies like to be able to see our faces when putting on makeup and doing our hair, please note! The corner where the safe and mini bar was located was in darkness day and night, and several times I nearly tripped over the step up into the bath ( which, incidentally, is behind the bed!). Other niggles, included no toilet roll holder in the loo, the wash basin was highly decorative black marble with a waterfall tap, but you couldn't get more than 2 inches of water in it before it overflowed! Breakfast was very good, and we ate twice at the UMA restaurant on the top floor, which was fantastic. The staff are amazing, so polite and helpful, you couldn't better them.