We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel” 5 of 5 stars
Review of Melia Madeira Mare Resort & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Melia Madeira Mare Resort & Spa to your Saves list
Melia Madeira Mare Resort & Spa
5.0 of 5 Hotel   |   Lido - Rua de Leichlingen nos. 2-4, Funchal, Madeira 9000-003, Portugal   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
up to -15% MeliáRewards
Ranked #22 of 88 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
Level Contributor
146 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed February 5, 2013 via mobile

We got a cheap deal at this hotel for a week on half board basis.
On arrival we were parked our hire car in the secure underground car park then made our way to reception. We we instantly impressed by the large, well decorated public area and the checking in process was efficient with pleasant staff.
We went to the room which was impressive with a comfortable bed and nice bathroom. We had a nice side sea view. Looking at the layout of the hotel I would think that almost every room has some view of the sea.
There was a well set out pool area with a bar. Towels and lounger cushions were provided and again there was a good view of the sea.
Some minor niggles were the lack of milk in the room. Two small UHT pots really does not suffice but due to the refrigerated mini bar we were able to get fresh milk from the spar shop 25 yards away opposite the hotel.
FOOD
From my limited experience of 5 star hotels the food provided was not 5 star food.
Dinner
It was perfectly acceptable for the price we had paid and was always well presented but the chef really should taste his food before it gets sent out as on a number of occasions far too much salt had been used and I like plenty of salt. My partner had to leave food due to too much salt. Some meals were swimming in grease too.
The first night we were there it was a hot buffet and I found this to be really nice but the remaining meals were table d'hôte with waiter service. I think this was due to the lack of guests on the week we were there. The service was very pleasant and efficient and generally the meals were very nice but just didn't quite hit the mark. Bread served in the evening was not the freshest and probably left over from the morning.
Little choice for dessert, either cheese and biscuits or fruit with a couple of what appeared to be bought in puddings such as fairly tasteless cheesecake or tiramisu.
Breakfast
Very big selection for breakfast. Buffet style with good omelettes cooked while you wait. Excellent continental breakfast. Cooked breakfast not quite so good. The bacon had been cooked in the oven and had the consistency of beef jerky. Coffee was a bit wishy washy.

Don't let my criticism of the food put you off. I am a little fussy but overall it was quite nice and tasty just expected a little better from a five star hotel.
If I was booking the hotel direct I would go for the b & b option and eat out at night. Some nice restaurants in the immediate area and Funchal centre a short taxi or bus ride away.

Overall a lovely 5 star hotel and a great stay only slightly marred by the quality of the food.
I would stay here again in an instant.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, February 16, 2013
Thank you for your comments and for your preference in our Resort during your stay in Madeira Island.

We truly value your input and constructive criticism as we continually strive to meet and exceed our guests' expectations.

Your detailed feedback relative to our cuisine has been taken seriously and discussed internally with senior management.

We do hope, though, that this has not deterred you from returning to our resort sometime in the near future and look forward to welcoming you back to Melia Madeira Mare.

Kind Regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,041 reviews from our community

Traveler rating
    575
    344
    101
    14
    7
See reviews for
134
693
34
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 25, 2013

Excellent hotel with good facilities and attentive staff. Modern hotel with high standard of decor. Area around swimming pool being upgraded during our stay, but did not impact on facilities. Only had breakfast which was fine with a good choice to suit all tastes. Internet available free of charge throughout hotel. We would definitely revisit this hotel.

Room Tip: Pick a room where the sun shines in the afternoon so that you can enjoy the balcony if you don'...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, February 16, 2013
Thank you for posting your kind comments on Tripadvisor. We're happy to hear our services and facilities met with your expectations and look forward to your return sometime soon.
Kind regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 24, 2013

We got this on a good deal. The hotel is truly 5 star. Service, staff, location and Madeira all top drawer. Breakfast and evening meal amazing, selection huge ( breakfast that is). Would go back in a minute!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, February 16, 2013
Many thanks for your brief but great review!. We're delighted we were able to deliver on our brand standards and that you enjoyed your recent stay with us. We do hope you will return to our resort and look forward to welcoming you once more!
Kind regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed January 17, 2013

We spent a week at this hotel which we booked online without fuss, the confirmation came almost immediately and email communication with the hotel was unproblematic. I must say we really liked our room which offered a superb sea view and from our balcony we enjoyed watching the sun rise and set. We decided to go for the superdeluxe room with sea view and found its price reasonable at just under 700 pounds for the week. The room itself was spacious and the shower extremely powerful. The facilities were also very good and we took advantage of the gym as well as the indoor pool, although I have to say that one side of the pool was far too shallow to enable one to swim proper lengths (understandably I did not feel like swimming in the outdoor pool). As January is the low season for Madeira the hotel’s restaurant offered a fixed (and limited) menu rather than its usual a la carte menu, so we did not try it, but the breakfast buffet catered for all tastes ranging from muesli to fruit to a fully cooked breakfast. The only inconvenience was the lack of wifi in the room. This meant that every time we wanted to go online to check a restaurant or find out about the weather forecast we had to go out of the room to do it (the closest wifi spot was near the lifts). I suspect that the problem could be solved by boosting the signal so that it reaches the rooms like our located at the end of the corridor.

Room Tip: Ask for a room with sea view, it might cost a bit more but the view is spectacular
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, February 16, 2013
Dear Valued Guest
Thank you for your review of our resort during your stay in our lovely island. We're glad you enjoyed your superior seaview room and that our facilities and services met with your approval on the whole. We regret the WI-FI hitches you experienced albeit this seems indeed to be an isolated case of late as our technicians have been in to review and tweak the system and we have had no further incidents of this nature. We hope to welcome you back again during your next visit to Madeira.
Kind regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 16, 2013

We stayed in a one bedroom apartment on one of the higher floors overlooking the water for a week during Christmas and New Year.The apartment was lovely, very clean, well-furnished, very comfortable beds with high-quality bedding, and a beautiful view from the large balcony. The service was impeccable--the staff were professional, extremely helpful, and went out of their way to accommodate requests. Martim, in particular, was wonderful.
The resort is very well-located, in close walking distance to the town center, and there is a lovely promenade where one can walk for miles along the sea.
The only area of improvement (and the reason I did not give 5 stars) was the breakfast. We only ate breakfast there on New year's day, but it was disappointing if you are looking for healthy selections. With all the exceptional fresh fruits in Madeirta, it was odd that most of the fruit selection consisted of several canned options, the orange and grapefruit pieces did not taste fresh and there was only one selection of muesli. There were no plain non-fat yoghurts
and my husband found the scrambled eggs rather unappetizing.
Apart from that, we really enjoyed our stay and would definitely return.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, February 16, 2013
Dear Valued Guest
Thank you for taking the time to post your very kind comments and review on Tripadvisor. We're pleased you enjoyed your stay with us and that our services and facilities met with your approval on the whole. Your remarks have been noted and will be addressed internally. Thank you too for praising our staff and Martim in particular... your comments are very much appreciated and serve to further motivate us to continue delivering on our brand standards. We look forward to welcoming you back on your next visit to Madeira !
With kind regards and best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 5, 2013

We have been coming to Madeira at Christmas for nine years, it's amazing the lights are spectacular creating a wonderful / special atmosphere. This is our 4th Christmas spent at the Melia Madeira Mare, we obviously love it! Beautiful rooms with fantastic ocean views. Breakfast has an excellent and varied selection. Staff are very attentive and pleasant, overall excellent customer service. One small negative point is the surface surrounding the pool area, it's loose and breaking off, unable to walk without shoes, needs attention to make this a totally faultless experience.

Room Tip: Request a high floor to appreciate the surrounding views better.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mngr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, January 12, 2013
Dear valued Guest

Firstly our sincere thanks to you for your loyalty and support during the last 4 years at Melia Madeira Mare and especially for your preference during the Christmas period which as you so rightly say does excude a very special and unique ambience and atmosphere.

Thank you too for taking the time to share your review on Tripadvisor.

We're delighted that your all round experience was a positive one and am happy to inform you that the maintenance works on the surface area around the pool are presently under way!
We hope to welcome you back once again sometime soon !
For now, our very best wishes to you for a healthy and happy 2013!

With renewed appreciation and kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 4, 2013 via mobile

A beautiful hotel. The decor and art are quality. Our room was very well appointed but we had requested a superior sea view and actually stayed in a side sea view, which meant we overlooked the hotel next door. The pretty Christmas lights made up for this though. The food was generally ok. Not brilliant. Tended to be cold when served at the poolside bar. We waited several days for milk to be left in our room and eventually went to the spar shop across the road. Very handy. There are good restaurants close to the hotel but taxis are readily available if required. New years eve was well organised by the hotel and unforgettable.
Over all the staff are fabulous. Very helpful.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mngr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review, January 12, 2013
Thank you for taking the time to post your review on Tripadvisor and for your preference in our Resort during the New Year period. We're especially grateful to you for the very kind comments regarding our staff and assure you they will be shared internally with all; your feedback is most welcome, valued and appreciated.
We're sorry not all of our services met with your expectations and have taken note of your comments.
Hope to be able to welcome you back in the near future.
With kind regards and our best wishes to you for 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Funchal hotels
1.1 mi away
Pestana Casino Park Hotel
0.4 mi away
Vidamar Resort Madeira
Vidamar Resort Madeira
#17 of 88 in Funchal
4.5 of 5 stars 1,521 reviews
0.6 mi away
Lti Pestana Grand
Lti Pestana Grand
#12 of 88 in Funchal
4.5 of 5 stars 1,092 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
The Cliff Bay (Porto Bay)
0.1 mi away
Porto Mare Hotel (Porto Bay)
4.1 mi away
Casa Velha do Palheiro
Casa Velha do Palheiro
#13 of 88 in Funchal
5.0 of 5 stars 243 reviews
Show Prices
Show Prices
Show Prices

Been to Melia Madeira Mare Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Melia Madeira Mare Resort & Spa

Address: Lido - Rua de Leichlingen nos. 2-4, Funchal, Madeira 9000-003, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Funchal
#7 Business Hotel in Funchal
#15 Spa Hotel in Funchal
#22 Luxury Hotel in Funchal
#22 Family Hotel in Funchal
#22 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Madeira Mare Resort & Spa 5*
Number of rooms: 220
Official Description (provided by the hotel):
The Melia Madeira is a modern and elegant five-star hotel with a contemporary design that will enhance the availability of quality accommodation options for both business and leisure travelers to Madeira Island. Overlooking the Atlantic Ocean and boasting magnificent sea views, the hotel is conveniently located a few meters of the sea, in close proximity to the small pebble beach, Gorgulho and offers direct access to the Oceanside promenade. The Resort offers free Wi-Fi in all rooms and public areas, an indoor and outdoor pool and a spa. Elegantly-furnished rooms offer a balcony and cable TV. Some rooms of Meliã Madeira Mare include scenic views of the Atlantic Ocean from the balcony. Many of the hotel’s rooms also have a sitting area.Guests can relax in the jacuzzi and sauna at Meliã Madeira Mare’s spa. Massage treatments and a steam bath are also offered.Free parking is available. Madeira International Airport is a 25-minute drive away. Meliã Madeira Mare is a 5-minute walk from the center of the city.Meliã Madeira Mare’s restaurant serves a breakfast buffet and themed buffets for dinner. A la Carte menu is also available. The hotel’s pool bar provides refreshing beverages and light snacks for lunch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Booking.com, TripOnline SA, Orbitz, Odigeo, Agoda, Hotels.com and Venere so you can book your Melia Madeira Mare Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Melia Madeira Mare Resort And Spa
Melia Madeira Mare Hotel Funchal
Sol Melia Funchal
Melia Madeira Mare Resort & Spa Funchal

Owners: What's your side of the story?

If you own or manage Melia Madeira Mare Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.