Excellent hotel with good facilities and attentive staff. Modern hotel with high standard of decor. Area around swimming pool being upgraded during our stay, but did not impact on facilities. Only had breakfast which was fine with a good choice to suit all tastes. Internet available free of charge throughout hotel. We would definitely revisit this hotel.

We got this on a good deal. The hotel is truly 5 star. Service, staff, location and Madeira all top drawer. Breakfast and evening meal amazing, selection huge ( breakfast that is). Would go back in a minute!

We spent a week at this hotel which we booked online without fuss, the confirmation came almost immediately and email communication with the hotel was unproblematic. I must say we really liked our room which offered a superb sea view and from our balcony we enjoyed watching the sun rise and set. We decided to go for the superdeluxe room with sea view and found its price reasonable at just under 700 pounds for the week. The room itself was spacious and the shower extremely powerful. The facilities were also very good and we took advantage of the gym as well as the indoor pool, although I have to say that one side of the pool was far too shallow to enable one to swim proper lengths (understandably I did not feel like swimming in the outdoor pool). As January is the low season for Madeira the hotel’s restaurant offered a fixed (and limited) menu rather than its usual a la carte menu, so we did not try it, but the breakfast buffet catered for all tastes ranging from muesli to fruit to a fully cooked breakfast. The only inconvenience was the lack of wifi in the room. This meant that every time we wanted to go online to check a restaurant or find out about the weather forecast we had to go out of the room to do it (the closest wifi spot was near the lifts). I suspect that the problem could be solved by boosting the signal so that it reaches the rooms like our located at the end of the corridor.

We stayed in a one bedroom apartment on one of the higher floors overlooking the water for a week during Christmas and New Year.The apartment was lovely, very clean, well-furnished, very comfortable beds with high-quality bedding, and a beautiful view from the large balcony. The service was impeccable--the staff were professional, extremely helpful, and went out of their way to accommodate requests. Martim, in particular, was wonderful.
The resort is very well-located, in close walking distance to the town center, and there is a lovely promenade where one can walk for miles along the sea.
The only area of improvement (and the reason I did not give 5 stars) was the breakfast. We only ate breakfast there on New year's day, but it was disappointing if you are looking for healthy selections. With all the exceptional fresh fruits in Madeirta, it was odd that most of the fruit selection consisted of several canned options, the orange and grapefruit pieces did not taste fresh and there was only one selection of muesli. There were no plain non-fat yoghurts
and my husband found the scrambled eggs rather unappetizing.
Apart from that, we really enjoyed our stay and would definitely return.