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Melia Madeira Mare Resort & Spa: Traveler Reviews

5.0 of 5
Lido - Rua de Leichlingen nos. 2-4, Funchal, Madeira 9000-003, Portugal
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Melia Madeira Mare Resort & Spa
Ranked #19 of 92 hotels in Funchal
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432 reviews from our community

Traveler rating
    257
    127
    39
    6
    3
See reviews for
Families
55
 
Couples
292
 
Solo
11
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great Week at the Melia Madeira”
5 of 5 stars Reviewed January 25, 2013

Excellent hotel with good facilities and attentive staff. Modern hotel with high standard of decor. Area around swimming pool being upgraded during our stay, but did not impact on facilities. Only had breakfast which was fine with a good choice to suit all tastes. Internet available free of charge throughout hotel. We would definitely revisit this hotel.

Room Tip: Pick a room where the sun shines in the afternoon so that you can enjoy the balcony if you don'...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Irving G about Melia Madeira Mare Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review
February 16, 2013
Thank you for posting your kind comments on Tripadvisor. We're happy to hear our services and facilities met with your expectations and look forward to your return sometime soon.
Kind regards and best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Excellent.”
5 of 5 stars Reviewed January 24, 2013 via mobile

We got this on a good deal. The hotel is truly 5 star. Service, staff, location and Madeira all top drawer. Breakfast and evening meal amazing, selection huge ( breakfast that is). Would go back in a minute!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Roseann1 about Melia Madeira Mare Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review
February 16, 2013
Many thanks for your brief but great review!. We're delighted we were able to deliver on our brand standards and that you enjoyed your recent stay with us. We do hope you will return to our resort and look forward to welcoming you once more!
Kind regards and best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Great hotel just outside of Funchal”
5 of 5 stars Reviewed January 17, 2013

We spent a week at this hotel which we booked online without fuss, the confirmation came almost immediately and email communication with the hotel was unproblematic. I must say we really liked our room which offered a superb sea view and from our balcony we enjoyed watching the sun rise and set. We decided to go for the superdeluxe room with sea view and found its price reasonable at just under 700 pounds for the week. The room itself was spacious and the shower extremely powerful. The facilities were also very good and we took advantage of the gym as well as the indoor pool, although I have to say that one side of the pool was far too shallow to enable one to swim proper lengths (understandably I did not feel like swimming in the outdoor pool). As January is the low season for Madeira the hotel’s restaurant offered a fixed (and limited) menu rather than its usual a la carte menu, so we did not try it, but the breakfast buffet catered for all tastes ranging from muesli to fruit to a fully cooked breakfast. The only inconvenience was the lack of wifi in the room. This meant that every time we wanted to go online to check a restaurant or find out about the weather forecast we had to go out of the room to do it (the closest wifi spot was near the lifts). I suspect that the problem could be solved by boosting the signal so that it reaches the rooms like our located at the end of the corridor.

Room Tip: Ask for a room with sea view, it might cost a bit more but the view is spectacular
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by JanusLondon for Funchal
Ask JanusLondon about Melia Madeira Mare Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review
February 16, 2013
Dear Valued Guest
Thank you for your review of our resort during your stay in our lovely island. We're glad you enjoyed your superior seaview room and that our facilities and services met with your approval on the whole. We regret the WI-FI hitches you experienced albeit this seems indeed to be an isolated case of late as our technicians have been in to review and tweak the system and we have had no further incidents of this nature. We hope to welcome you back again during your next visit to Madeira.
Kind regards and best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“A lovely hotel”
4 of 5 stars Reviewed January 16, 2013

We stayed in a one bedroom apartment on one of the higher floors overlooking the water for a week during Christmas and New Year.The apartment was lovely, very clean, well-furnished, very comfortable beds with high-quality bedding, and a beautiful view from the large balcony. The service was impeccable--the staff were professional, extremely helpful, and went out of their way to accommodate requests. Martim, in particular, was wonderful.
The resort is very well-located, in close walking distance to the town center, and there is a lovely promenade where one can walk for miles along the sea.
The only area of improvement (and the reason I did not give 5 stars) was the breakfast. We only ate breakfast there on New year's day, but it was disappointing if you are looking for healthy selections. With all the exceptional fresh fruits in Madeirta, it was odd that most of the fruit selection consisted of several canned options, the orange and grapefruit pieces did not taste fresh and there was only one selection of muesli. There were no plain non-fat yoghurts
and my husband found the scrambled eggs rather unappetizing.
Apart from that, we really enjoyed our stay and would definitely return.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by Pol892 for Funchal
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mgr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review
February 16, 2013
Dear Valued Guest
Thank you for taking the time to post your very kind comments and review on Tripadvisor. We're pleased you enjoyed your stay with us and that our services and facilities met with your approval on the whole. Your remarks have been noted and will be addressed internally. Thank you too for praising our staff and Martim in particular... your comments are very much appreciated and serve to further motivate us to continue delivering on our brand standards. We look forward to welcoming you back on your next visit to Madeira !
With kind regards and best wishes
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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Winter magic”
5 of 5 stars Reviewed January 5, 2013

We have been coming to Madeira at Christmas for nine years, it's amazing the lights are spectacular creating a wonderful / special atmosphere. This is our 4th Christmas spent at the Melia Madeira Mare, we obviously love it! Beautiful rooms with fantastic ocean views. Breakfast has an excellent and varied selection. Staff are very attentive and pleasant, overall excellent customer service. One small negative point is the surface surrounding the pool area, it's loose and breaking off, unable to walk without shoes, needs attention to make this a totally faultless experience.

Room Tip: Request a high floor to appreciate the surrounding views better.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask teral186534 about Melia Madeira Mare Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaNobrega, Guest Experience Mngr & Marketing Exec at Melia Madeira Mare Resort & Spa, responded to this review
January 12, 2013
Dear valued Guest

Firstly our sincere thanks to you for your loyalty and support during the last 4 years at Melia Madeira Mare and especially for your preference during the Christmas period which as you so rightly say does excude a very special and unique ambience and atmosphere.

Thank you too for taking the time to share your review on Tripadvisor.

We're delighted that your all round experience was a positive one and am happy to inform you that the maintenance works on the surface area around the pool are presently under way!
We hope to welcome you back once again sometime soon !
For now, our very best wishes to you for a healthy and happy 2013!

With renewed appreciation and kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Madeira Mare Resort & Spa

Also Known As:
Melia Madeira Mare Resort And Spa
Melia Madeira Mare Hotel Funchal
Melia Madeira Mare Hotel
Sol Melia Funchal
Melia Madeira Mare Resort & Spa Funchal
Address: Lido - Rua de Leichlingen nos. 2-4, Funchal, Madeira 9000-003, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Business Hotels in Funchal
#13 Family Hotels in Funchal
#18 Luxury Hotels in Funchal
#28 Romantic Hotels in Funchal
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Melia Madeira is a modern and elegant five-star hotel with a contemporary design that will enhance the availability of quality accommodation options for both business and leisure travelers to Madeira Island. Overlooking the Atlantic Ocean and boasting magnificent sea views, the hotel is conveniently located a few meters of the sea, in close proximity to the small pebble beach, Gorgulho and offers direct access to the Oceanside promenade. The Resort offers free Wi-Fi in all rooms and public areas, an indoor and outdoor pool and a spa. Elegantly-furnished rooms offer a balcony and cable TV. Some rooms of Meliã Madeira Mare include scenic views of the Atlantic Ocean from the balcony. Many of the hotel’s rooms also have a sitting area.Guests can relax in the jacuzzi and sauna at Meliã Madeira Mare’s spa. Massage treatments and a steam bath are also offered.Free parking is available. Madeira International Airport is a 25-minute drive away. Meliã Madeira Mare is a 5-minute walk from the center of the city.Meliã Madeira Mare’s restaurant serves a breakfast buffet and themed buffets for dinner. A la Carte menu is also available. The hotel’s pool bar provides refreshing beverages and light snacks for lunch. ... more   less 
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Melia Madeira Mare Resort & Spa
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