We stayed in a one bedroom apartment on one of the higher floors overlooking the water for a week during Christmas and New Year.The apartment was lovely, very clean, well-furnished, very comfortable beds with high-quality bedding, and a beautiful view from the large balcony. The service was impeccable--the staff were professional, extremely helpful, and went out of their way to accommodate requests. Martim, in particular, was wonderful.
The resort is very well-located, in close walking distance to the town center, and there is a lovely promenade where one can walk for miles along the sea.
The only area of improvement (and the reason I did not give 5 stars) was the breakfast. We only ate breakfast there on New year's day, but it was disappointing if you are looking for healthy selections. With all the exceptional fresh fruits in Madeirta, it was odd that most of the fruit selection consisted of several canned options, the orange and grapefruit pieces did not taste fresh and there was only one selection of muesli. There were no plain non-fat yoghurts
and my husband found the scrambled eggs rather unappetizing.
Apart from that, we really enjoyed our stay and would definitely return.