We stayed at the Funchal Design Hotel for 4 nights. The location is amazing. We walked everywhere from the hotel. However, the service really disappointed us. Every question we asked the staff the answer was always: "I don't know".
They could not tell us whether the hotel had a parking lot for our rental car. We ended up parking at a paid underground lot nearby, which as it turns out is used by the hotel. When we decided to get our car the next day the lot was closed and we had no way of getting out. The staff never helped us. They gave us a garage door opener with no batteries and that was that. They told me to ask around for help at the bar in front of the lot! We were lucky enough that someone that regularly parks at that lot was arriving and able to let us out.
On our last night, we asked if we could pay our bill in advance because we had a very early flight and wanted to make sure we could leave right away. The answer was no! Who does that?!?
In addition, the breakfast is terrible since the bread is old. They do not offer anything to drink but coffee. No fruits are available.
Forget about using internet in your room, wireless in treated like gold at this hotel
They charged me 4 euros for a bottle of water. The restaurant is never really open.
Finally I have to say, it was a cheap option (60 euros per night) and it served its purpose. However, if you are looking for a nice place...my advice is to skip this hotel.
- Also Known As:
- Funchal Design Hotel Madeira
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