I think the title says it all. The rooms are ideal, well equipped and, in the case of the superior rooms, stylish and full of character. The food is excellent, as is the service and, in particular, the friendliness and helpfulness of the staff. The new indoor pool, with 'whirpool' jets and the sauna are welcome additions to the facilities. Even the small garden is a pleasure to see. If you're coming to Madeira and you have no need to be in Funchal, or if you're playing golf, I would definitely recommend the Serra Golf. They even do a wonderful afternoon tea of fresh, warm scones with cream and jam, plus a selection of cakes and a good pot of tea for €7.50. Perfect.

We stayed 9 nights and it was excellent throughout. The room we had was big and quiet with a good flat TV and Ipod dock and radio. The attention to detail throoughout the hotel is very good and the pool and sauna are excellent. The gym is also good for a holiday workout. The staff were excellent and the breakfast was always fresh, well attended by the chef and a real pleasure. The restaurant was very nicely set up and attended with a different set meal each day and some other a la carte choices but as with the whole Island, not too much for the vegetarian.
You will probably need a car unless you have transport arranged and then you have easy access to some great places and a top notch place to return to at the end of the day.

I´ve been there for one night and it was really good! Staff is friendly and helpful! We had a normal room with a nice view to the forest, bed really comfortable, tea and coffee facilities. Indoor pool really good and beautiful! Breakfast was tasty and fresh with a big choice. We didn´t had lunch or dinner in the hotel but surly it´s good.
I will return to this hotel for sure!

Outstanding service, friendly and very welcoming staff and a relaxing enviroment, that makes you forget you're daily stressful routine. A perfect get away from urban life. We thank all the staff for the excellent service provided.