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“Stylish but ergonomically almost unusable.” 2 of 5 stars
Review of DoubleTree by Hilton Lisbon - Fontana Park Hotel

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DoubleTree by Hilton Lisbon - Fontana Park Hotel
4.0 of 5 Hotel   |   Rua Engenheiro Vieira da Silva, 2, Lisbon 1050-105, Portugal   |  
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Ranked #120 of 216 Hotels in Lisbon
Santorini, Greece
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Stylish but ergonomically almost unusable.”
2 of 5 stars Reviewed November 21, 2013

This hotel was over-designed with little consideration for ergonomics. The décor is black, which makes it difficult to see in, even with the lights on. The bathroom is stylish, but with a lot of sharp edges, and few places to grab when entering and exiting the tub. It is a difficult hotel to actually live in. Not recommended.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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318 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Belgrade, Serbia
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 21, 2013

DoubleTree by Hilton Fontana Park was overall a good experience. General impression is that the hotel is well-designed (you either like it or you don't), looks quite new and has a unique image.

Upon check-in we were given a regular room, were upgraded to a Deluxe room with a private terrace on Day 2, thanks to the HHonors Diamond status, although that did take some arguments with the staff and the duty manager. Staff seems kind and smiling at the start, but it is obvious that not all of them had the time to complete the proper training - something you would expect from a Hilton property. An obvious exception to this would be Mihaela, who had that extra pro-active approach to details.

Rooms are rather dark, and the design of the Deluxe rooms adds a bath tub literally in the middle of the room. We found it quite interesting, although some might find it odd. Little details, such as wall-paint, shower, etc. seemed to be not of the highest quality, although appropriate.

Breakfast was a rather small variety of a classic choice, although we did find it adequate.

Hotel is within a 5-minute walking distance from the Saldanha metro station, with a direct link to the airport, and some 20-minute walk from downtown Lisbon.

Room Tip: Do ask for an upgrade to a Deluxe room at check-in if you are a HHonors Diamond or Gold member, the...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed November 20, 2013

I stayed recently at the Hotel for an anniversary and really enjoyed my stay - staff were very friendly and helpful and the cookie was delicious on check in. The hotel is also close to the metro for connecting to the airport which is a real plus!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, United States
1 review
4 of 5 stars Reviewed November 18, 2013

This is a great hotel experience and would higher if it were in a better neighborhood. Excellent property, and superb staff that will go above and beyond. The room is well appointed and in great condition. The property is well laid out and is buzzing with activity in the bar, the atrium, and restaurants. This hotel serves both business travelers and couples as well, it is not a good property for families or kids.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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Virginia, USA
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 13, 2013

Beautiful and modern room. Everything is black and white. Corridors are narrow and dark - like being on a submarine but very inviting. Room was extraordinary. Perfect bed, great bath facilities. Special feature is the 1-way mirror in the shower - you can see the room but the room can't see you.

Computer/internet available.

Very proficient English at the desk, very helpful, and got a very good restaurant recommendation.

Top-notch breakfast.

Cose to Metro stop and bus to airport. Not the most engaging neighborhood, but very safe and good connections to mass transit.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2013

This hotel was different from any other I have ever stayed at. It is very modern, sleek, and simplistic. The hallways are black, but don't let this fool you! Also rooms are all black but one white wall. If you look at the carpet, there is a lime green path that will not lead you astray!
This place has the best customer service ever! I highly recommend.
...and the welcome chocolate chip cookie was just what we needed,

Room Tip: My bed was too firm for me, just ask for different room if you like them softer! Also, they will bri...
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Top Contributor
147 reviews 147 reviews
19 hotel reviews
Reviews in 51 cities Reviews in 51 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 8, 2013

We were only in Lisbon for one night and being a loyal Hilton Honors member decided to stay at the Doubletree, It was new and local. the hotel had no look like any Doubletree I had ever stayed at "Ever" the lobby is stark. the staff was great and quite helpful. we were within walking distance of the Hop on Hop off bus. we went up to our room and were a little shocked... the hallway gave the appearence of never ending. stark black doors black carpet with a line of neon green , numbers of the doors on the floor. the rooms were also stark, immaculate but stark.. no pictures or art work of any kind on the walls. the bathroom was all black glass, marble and white. very futuristic. tyhe bathroom became very slippery after a shower.. not my cup of tea,,,

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Lisbon - Fontana Park Hotel

Address: Rua Engenheiro Vieira da Silva, 2, Lisbon 1050-105, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
#83 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Lisbon - Fontana Park Hotel 4*
Number of rooms: 139
Official Description (provided by the hotel):
Fontana Park is a Design Hotel™ with a perfect atmosphere and facilities for the modern 21st-century traveler. Trendy and cosmopolitan, this hotel is a triumph of comfort and style. The hotel has two restaurants in the premises: Saldanha Mar (Portuguese/Mediterranean cuisine) and Bonsai (Japanese gastronomy), a Fontana Bar and its unique Interior Garden, with bamboo trees and waterfall, is the place to be in the afternoon and to relax. Fontana Park Hotel was distinguished with the Best Interior Design – Rooms and Bathrooms award, at the European Hotel Design Awards. ... more   less 
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Also Known As:
Fontana Park Lisbon
Hotel Fontana Park

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