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“Service, Location, Comfort” 5 of 5 stars
Review of Heritage Avenida Liberdade

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Heritage Avenida Liberdade
4.0 of 5 Hotel   |   Avenida da Liberdade, 28, Lisbon 1150-145, Portugal   |  
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Tram Bairro Alto 2 min
Ranked #6 of 216 Hotels in Lisbon
Paris, France
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Service, Location, Comfort”
5 of 5 stars Reviewed February 7, 2013

Just great: good hotel with pleasant service
A good breakfast buffet
Great location to explore the city, close to public transport hubs
Good advice on restaurants
Nice pool to relax after a day's walk

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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860 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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Madrid, Spain
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 6, 2013

We spent only one night at this hotel, recommended by some other reviewers here in TA...and it was really very good! Everything was really top notch in the hotel, from the moment we checked-in to the moment we left! The staff were very friendly and helpful and you could feel there is a good atmosphere between them all, it shows in the service and how people treat you!

Complimentary teas in a sort of tea bar at the entrance of the hotel and Oporto to taste also for free in the evenings, give the hotel some nice touches :)

Our room was very nice, the perfect size for two (I travelled with my wife) and had a nice and quite spacious bathroom, bed was big and very comfortable.

Buffet breakfast was very nice too, food was top notch and it shows, of course!

The hotel itself is VERY well located, some blocks away from the Rossio and very close to the Bairro Alto and Chiado. If you're willing to walk a little, you can also walk to the Castelo de Sao Jorge, so basically you can walk nearly anywhere!

I will definitely repeat when I return to Lisbon!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Redhill, United Kingdom
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 1, 2013

The bed and room were very comfortable. A helpful reception desk. Fresh breakfast with reasonable choice. Extra touches such as umbrellas DVD players, choice of pillows, tea bar and complimentary port.

Stayed January 2013, traveled solo
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Winchester, Virginia
2 reviews
5 of 5 stars Reviewed January 31, 2013

What a gem. My wife and i spent 3 nights here and could not be more pleased. The staff is as helpful as any Ritz\Four Seasons i have stayed. The breakfast they include each morning is in the tradition of a European breakfast, done very nice. In the evening they have complimentary port and a small bar with anything you would want. Rooms are modern and comfortable. The work out room is small and a bit lacking, but with Lisbon out your front door, who wants to work out anyway.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 28, 2013

Read fab reviews in this hotel, after visting Hotel Teatro and being impressed. Booked last week and paid in full for 4 nights in June. Received phone call from Otel cancelling my booking and offering a full refund. Prices have now gone up by £50 a night mysteriously.

So, I don't think I will be going there and able to review.

NB It was not the fault of the Hotel.

Stayed June 2012, traveled as a couple
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HeritageLisbon, General Manager at Heritage Avenida Liberdade, responded to this review, January 29, 2013
Dear Guest,
Thank you for your feedback concerning your reservation with this online travel agency.
We were very sorry to read the way Otel.com treated your reservation. As you well say, it is not the Heritage Av Liberdade Hotel fault and we were totally unaware of it.
Please contact us in order to clarify this situation and assist you in our best way.
Sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 23, 2013

We stayed at this hotel with our 2 adult kids for 3 nights. The rooms were so comfortable, beds and linens perfect, the bathrooms are huge, clean with an excellent shower. This was our only "modern" hotel during our stay and we hesitated but we were not disappointed. Our rate included the breakfast buffet which had cheese, breads, baked goods and hot beverages. There is also an array of dried teas always available and port too in the lobby. We had initially only booked for 1 night but once we met the concierge Patricia, we wanted to stay longer. She welcomed us warmly, any requests we had, she had no problem arranging for us. She is so pleasant and does her job so well. We would happily recommend this hotel to our friends.

Room Tip: Centrally located in Rossio square. We jumped on the tram and subway practically outside the hotel d...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ashford, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2013

My husband and I spend 3 nights in Lisbon staying at the Heritage Av Liberdade. The hotel is charming, blending traditional with modern touches in the decor. The staff were all extremely pleasant and helpful. Our rate included the breakfast buffet which was served until midday which was a real bonus. We are not big breakfast eaters but found that the selection was very comprehensive. Our room was very spacious and the whole hotel had a warm and welcoming atmosphere. The location was superb, a two minute walk from the metro stop Restauradores on the blue line and we took the metro to and from the airport with ease. We also liked the fact that the hotel was opposite the furnicular that took you up to the Bairro Alto area. For a city centre hotel I think that it ticked all the boxes.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritage Avenida Liberdade

Address: Avenida da Liberdade, 28, Lisbon 1150-145, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lisbon
#6 Luxury Hotel in Lisbon
#7 Family Hotel in Lisbon
#12 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heritage Avenida Liberdade 4*
Number of rooms: 42
Official Description (provided by the hotel):
Heritage Avenida Liberdade is a small boutique hotel in the historic center of Lisbon. Located at Lisbon's main avenue - Avenida da Liberdade - this 18th-century townhouse is decorated by the Portuguese architect Miguel Cancio Martins. ... more   less 
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Also Known As:
Heritage Av Liberdade Lisbon
Heritage Av Liberdade Hotel Lisbon

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