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“you get what you pay for” 4 of 5 stars
Review of Residencial Joao XXI

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Residencial Joao XXI
2.0 of 5 Hostel   |   Rua Gomes Freire 179 - 1, Lisbon 1150-177, Portugal   |  
Hotel amenities
Ranked #108 of 246 Specialty Lodging in Lisbon
Thun, Switzerland
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“you get what you pay for”
4 of 5 stars Reviewed May 23, 2008

We stayed three nights in the Joao XXI. in April 2008.
The rooms are very small but with a bathroom ensuite. They got cleaned every day. The hotel in general is clean as well.
It is located about 10 minutes from the next metro station. There is also a bus stop directly in front of the hotel with a connection to the city center.
The staff is VERY friendly and helpful! The reception is open 24 h.

To sum up, I can say that you get what you pay for. I would go back there again.

  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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English first
Bern, Switzerland
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed October 30, 2007

One thing should be made clear: "residencial" is not a hotel, it is an "upgraded" hostel. We got this as part of a Lisbon-Madrid trip from Gate 1 Travel and were quite unaware of what "residencial" means at the time.

The room was extremely small even compared to Paris or Florence hotels: barely any space to put the luggage. The "queen-size bed" consisted of two twin mattresses that kept sliding apart creating a crevice between us. The blinds in the bathroom blocked only half the window, and there were no curtains. We were forced to take a shower in the dark lest people from the opposite section of the hostel see us (the opposite wall was only some 5 feet away).

The breakfast room was constantly overcrowded. Often there would be tables available, but no chairs for them. We were forced to wait for the next available table and scavenger hunt for chairs. Clean glasses and hot water were in high demand. At the same time, the management does not allow to take the food out of the breakfast area. On multiple occasions, the room was full of smoke because of the malfunctioning toaster. A window would be open to get the smoke out, which is not quite pleasant in the middle of December even in Lisbon.

Avoid at all costs.

  • Liked — nothing
  • Disliked — bathroom exposed to onlookers
  • Stayed December 2006, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed August 12, 2007

This hotel is one of the worst I've ever stayed in.

The room, or the one they gave me in the fisrt floor, looked NOTHING like the ones you see in pictures here!

My room was just small and ugly.
Once I was in it, I couldn't see the sky!
It was truly depressing.
Each morning I had to go all the way to the lobby so I could see the sky and find out whether its raining or its sunny outside.

Also, my room had a VERY POOR/NO ventilating system.
I couldn't get any fresh air.

The breakfast didn't have anything impressive, but wasn't bad either.
Very simple. Basic stuff, but overally OK.

Conclusion: I wouldn't stay here ever again.
You can find a much better hotel for the same price, or a bit more expensive, but it'll be worth it.

  • Liked — The hotel was near a taxi station, a few restaurants and shops
  • Disliked — Small and ugly room where you couldn't see the sky or get fresh air
  • Stayed February 2007, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residencial Joao XXI

Address: Rua Gomes Freire 179 - 1, Lisbon 1150-177, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Hotel Style:
Ranked #108 of 246 Specialty Lodging in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Residencial Joao XXI 2*
Number of rooms: 32
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Also Known As:
Residencial Joao Xxi Hotel Lisbon

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