We are booked for 9 nights, although we asked for a nice room so we can have some view of the bay, we were given a room looking on the back of an office building.
The service was not bad, but the MATTRESS is so hard we had to complain,the first night was a nightmare we did not sleep, the bathroom tiles were all 3 corners around the bath were black, VERY POOR SHOW for a 4* hotel and the price we paid.
We had booked a room with breakfast but they told us not included in the Price but if we wanted for another €17 per night for 2 of us we can have B/Fast.
Although we had to change room, they tried once again to give us a room at the back facing a wall as if the business travellers that stayed overnight they needed the lovely view.....
They didnt offer any compensation for delaying my move or a better room with a better view
WE ARE VERY DISAPPOINTED and we will never stay here again
- Also Known As:
- Vip Executive Arts Lisbon
- Vip Executive Arts Hotel Lisbon
- Official Description (provided by the hotel):
- Hotel VIP Executive Arts is a modern 4 star hotel with 300 rooms (including 11 suites), which combines design, hospitality and a good quality service, in order to meet its guests needs of comfort and wellbeing. Featuring eight meeting rooms and a modern auditorium, the Hotel also offers a full range of restaurants and parking for over 500 cars. Hotel VIP Executive Arts is situated in the Parque das Nações quater, the new business centre of Lisbon. In a dynamic and modern urban centre, you can find, within walking distance of the hotel, the Congress Centre of Lisbon (FIL), a vast network of recreational services, as well as privileged access to Lisbon International Airport and an extensive transport network. ... more less
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