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“Fantastic new hotel with great staff, rooms and location!” 5 of 5 stars
Review of Hotel Santa Justa

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Hotel Santa Justa
4.0 of 5 Hotel   |   Rua dos Correeiros, 204, Lisbon 1100-170, Portugal (Baixa)   |  
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Hotel amenities
Special Price
€2 off room rate
Ranked #7 of 219 Hotels in Lisbon
Calgary
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
“Fantastic new hotel with great staff, rooms and location!”
5 of 5 stars Reviewed September 22, 2013

Booked 4 nights there in Sept 2013. Loved it so much, stayed another 3 nights. We both completely loved it, and we're older and picky. Brand new hotel, everything wonderful. Unique, boutique style. Gorgeous room - we were in 402, very large room, very large bathroom, everything brand new, quite stylish. Sheets, towels, bed all excellent. Large closet, lots of room to hang clothes or put on shelves. Biggest room have ever had in Europe. Own mini fridge, very handy, and no charge to use it to chill own things. All rooms have large windows facing the lane (Rue Correeiros), which is pedestrian only (Is lined with restaurants though, quite a nice stroll). Windows were excellent quality, totally blocked the noise. Great black-out curtains too. Our room had a balcony, was so nice to step out and look down the lane. Nice TV. Wi-Fi connection excellent, and completely free - as fast as what we have in Canada, fantastic.
Safe in room as well, but we never used it. Very safe hotel.
Bathroom was most luxurious I've ever used - all marble everywhere, huge rain-shower style rain-head in ceiling, as well as hand held shower wand, and multiple wall jets, and all this within a huge (!) jacuzzi bathtub with 5 settings, the options were endless. Glass shower stall doors leaked a bit, so we had a puddle on the floor in the bathroom after taking a shower, but a minor thing, asked for extra towels, was no issue. Big counter in the bath, and shelf for all things. And the toilet even had a water wand for a bidet experience, which is a nice option.
Front desk staff were excellent! Nicest in Europe that I've come across, all so helpful. And all spoke excellent English, and so friendly, no attitude at all, great smiles. Very helpful. Am sure they also spoke Spanish, and maybe French too, very smart. We asked for some restaurant recommendations and they gave us great places to go, very unique, not in either of our guide books or big picks on TA, but best places we went, so unique. Really great staff.
Location excellent in the heart of the city, in Baxia. About a 30 second walk to square Praca Figuieria, where can grab a taxi in seconds, and is stop for Yellow Bus double-deckers, and for city metro tram 15 (which goes to monastery). Also on that corner is Cafeteria National, fantastic and authentic spot for an espresso or pastry (about 1 minute from leaving hotel to swilling espresso with tart, if time it right). About 2 more minutes to square Rossio, where there is a tourist info booth, and a metro stop. About a 20 minute walk straight down Rue Correeiros to Praca Do Comercio, main square by the river, great for pix and to get yellow bus company tram 28, if want. Location of hotel absolutely excellent! Also a very short walk to the elevador de Santa Justa. Some grocery type stores nearby too, to buy water or whatever (went to Celerios a few times, nice). (but water in Lisbon tasted ok to me and totally safe).
This hotel is great value for money. Did not pay for breakfast, so can't comment on that. Would definitely recommend to friends. Oh Ya - AND when we checked in on our first day, the brought up 2 glasses of port and 2 pastel de bata. Lovely touch.
Ok - just thought of 1 complaint - there is a Nespresso machine in the room, but they only provide 2 nespresso packs for free, no matter how long you stay. We stayed 7 nights total, and still, only 2 packs (not 2 per day, just 2 in total) and if wanted more, would be 2 euro each, bit stingy. Since could get 70 cent hot, fresh, excellent espresso at Cafeteria National, 1 minute walk away, we didn't get anymore. Otherwise, everything else fantastic.

Room Tip: All rooms face Rue Correeiros, I think, so are same in that respect. Loved our room, 402, very large...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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383 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 20, 2013

The location is great and the room was perfect for us (young couple). We stayed 3 nights but arrived early on our first day and left with a late check out. They accommodated us for both with a minor surcharge. Our room had breakfast included which was great and the young man working the coffee bar was very kind and hospitable. Although the hotel is right in the thick of things, you hear nothing outside. The front desk helped us choose & make reservations from a list of places we had already prechosen. Overall an excellent stay and would stay there again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2013

If you want a hotel with huge comfortable beds, crisp clean sheets, perfect sound proofing, air conditioning that works quietly and efficiently and a location close to many historical sights with easy access to transport links and staff whose recommendations are spot on then look no further.

The Santa Justa was all of this and much more.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 7, 2013 via mobile

This was my first trip to Lisbon and when I arrived I was very happy with the location of the hotel.

Room was big enough as was the bathroom.

I would however stay here again and would recommend to others.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

Very clean, modern hotel in a restored building in the very center of Lisbon, with warm and friendly staff. Close to Public Transport and historic sights, in immediate vicinity to the San Justa elevador. There are some real nice restaurants in the nabourhood.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wroclaw, Poland
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 2, 2013

We arrived to the hotel around midnight. While we were following taxi diver who was showing us the way (car traffic is not allowed on nearby streets except in the morning) we started worrying. There was trash on streets everywhere, buildings were all sprayed and not a single man in the vicinity except homeless. BUT, when the doors opened, we entered a different world. Santa Justa turned out to be even better than we expected and as soon as we woke up the neighborhood changed to true Lisboa full of tourists, restaurants and sun. Long story short, the location couldn't be better. Metro, buses and trams are less than 5 minute walk.

We stayed in superior room. It was very clean, well maintained and well decorated. Comfortable huge bed, big windows, big (clean!) bathroom. I'm very picky about hotels I go to on vacation since I don't want it to ruin my stay. We have enough problems at work and we don't need any more during our time off. If someone thinks the same way, Santa Justa is a perfect choice. Service is very nice and helpfull. Breakfasts are rather basic but there is all you need, fruits, cakes, scrambled egg etc. The only thing we considered a flaw was not so soundproofing door. We could hear people walking and talking outside. It didnt happen often because our room was placed at the end of the corridor.

Very good hotel that I can honestly recommend.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Duisburg
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 2, 2013

The Hotel Santa Justa is a brand new hotel directly located in the centre of Lisbon close to the famous “Elevador de Santa Justa”. Most of the historic sights are within walking distance of the hotel and it has as well a perfect connection with public transport (Rossio Metro station) in case you don’t like to walk.
The hotel consists of two renovated historic building from the 18th and 19th century and has spacious clean rooms with modern interior.
The modern rooms, the exceptionally friendly stuff and other small things like the welcome Pasteis de Belem made this stay a real relaxing one.

The Hotel Santa Justa is the right hotel for a perfect trip to Lisbon.

We’ll definitely come back.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Justa

Address: Rua dos Correeiros, 204, Lisbon 1100-170, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon > Baixa
Amenities:
Bar / Lounge Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 219 Hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Justa 4*
Official Description (provided by the hotel):
Santa Justa HotelDesign Boutique 4 stars Hotel located in the commercial and financial center of Lisbon A Baixa. Also located in the surroundings of one of the most famous monuments in the city the “Elevador de Santa Justa”.Its excellent location between Praçca do Rossio , Chiado and Praçca do Comércio, allows Santa Justa Hotel to offer its guests the best shopping and cultural attractions.Besides the surroundings tranquility, courtesy, elegance and comfort are the charm and grandeur of the Santa Justa Hotel. Enjoy the light, enjoy the history, enjoy Lisbon, enjoy Santa Justa Hotel. ... more   less 
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