You can have the best idea in the world for a restaurant, and whilst I certainly do believe the owners had one, it's poorly implemented and thought through!
Firstly the location, parking is a nightmare! I realise that most Lisbonites do not think anyone out of the city ever comes in, but wake up!
Secondly, the style of restaurant befits that of an east Haarlem hipster hang out, canteen style! Iffy at best, but certainly edgy!
Thirdly, the poor wait staff simply cannot cope, food arrives cold, and orders are misunderstood or misinterpreted! They are happy to fix their errors, but for the size of the place, these errors should not be happening! The waiting times are SHOCKING!
Fourthly, this not McDonald's, give people cutlery! We evolved opposable thumbs for a reason.
Other than these few issues, perhaps the owners could take a few lessons from Cais de Pedra
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