This hotel is a gem! The staff is helpful, friendly and genuine. We arrived late and it seems we were the last guests scheduled to arrive that day. Sara came out to the street and helped us out with the luggage, checked us in and carried my mother's luggage all the way to the room. Breakfast is delicious; it includes different kinds of pastries, fresh orange juice, tea, coffee, eggs, bacon, mushrooms, ham, cheeses, and fresh fruits!! The staff was friendly and always helpful; the lady attending the tables at breakfast, always had a smile and was very helpful! It is close to Rocio and Figuereda Squares and this is an easy walk because you are going down the hill. The day we went to Belen and to el Corte Ingles ( Sebastian Station Blue line) supermarket to buy water and few things we needed, we purchased the 6 Euro metro tickets, which allowed us to take the metro, busses and take the elevators. When we were going back to the hotel, we took the Justa elevator as the first stop leaves you at the Hotel level, so make a left, pass some restaurants and you will end up right next to the Carmo Musseum. Across the street there is the plaza, where the restaurants place tables and chairs so it is nice to enjoy the food, the entertainers and the weather at night. We could not hear any noise from other rooms nor from the plaza outside! Clean, really clean, modern, recently renovated hotel, great staff . I will definitely book it again!