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“Don't pay xtra for Executive Lounge” 3 of 5 stars
Review of Corinthia Hotel Lisbon

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Corinthia Hotel Lisbon
5.0 of 5 Hotel   |   Av. Columbano Bordalo Pinheiro n. 105, Lisbon 1099-031, Portugal   |  
Hotel website
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Hotel amenities
Special Price
25% off room rate
Ranked #23 of 226 Hotels in Lisbon
Certificate of Excellence 2014
GreenLeadersPlatinum level
Bumpus Mills, Tennessee
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
“Don't pay xtra for Executive Lounge”
3 of 5 stars Reviewed December 26, 2013

I have to start by saying yes this hotel has all the ascetics but it is very far away from the part of town you want to be in and on the weekends the place is deserted. Do not pay extra for the executive lounge it is not worth it. The breakfast is the only good thing there along with the person who does the made to order eggs. The executive lounge is extremely uncomfortable, you are watched the whole time you are there. If you make a coffee they watch you, if you use their computers they watch you. The lounge is to relax and enjoy the view and have a drink and a light appetizer. Especially at night when Joanna was working and heaven forbid you use more than 2 plates for the unappetizing appetizers she does not like it. She was clinking the plates and muttering under her breath. She was really rude. 2 beers at a time are put out, although if you ask they will get more. Very uncomfortable. Too bad Hilton isn't in town there is no comparison to the Hilton executive lounge. Joanna acted like she was paying for the food and drinks. The beds were good but the amenities lacked fragrance. Bring a bathing cap or else you have to pay 4 euro, both men and woman. No access to steam room or jacuzzi all extra and really expensive. There is no one there I don't understand why they can't open that up on the weekend. The breakfast in the lobby was very wonderful and they also had a little area set up for those that needed to catch a flight early. We tried to get advise for sightseeing and the woman was very short. My best advise is to do your homework before. Ride the tram #28 you will see all the great sites. The train is very easy and if you go out the front of the hotel cross the street and walk about 2 blocks down the train is right there. 2 stops from the hotel is a grocery store where you can pick up all kinds of goodies much better than you can get at the hotel. I will not stay here again when I return.

Room Tip: Do not pay extra for the executive lounge, very uncomfortable
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this review, December 31, 2013
Dear Guest,

Thank you for sharing your opinion and as always we appreciate all constructive feedback.

We were really surprised and disappointed to read the Executive Lounge was not up to your expectation. Usually the Executive Club Lounge is very appreciated by our guests and often recommended by other tripadvisor users. We are very sorry that this hasn’t provided the experience we aimed for. Please be assured we will investigate your comments further in order to improve for the future.

Again thank you for your comments and we hope to have the opportunity to welcome you back with our standards fully restored and in the spirit of Corinthia the craftsmanship of care.

Kind regards,
Reuben Mifsud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,355 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (409)
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English first
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

Staff couldn't be anymore helpful. Nice rooms. Big and clean. Good facility's. Try to make you wear a hair hat for swimming so avoided the pool area. Lift system is a little funny. Nice breakfast. Would recommend.

Stayed July 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this review, December 31, 2013
Dear Guest,

Thank you for having taken the time to write your experience regarding your recent stay at the Corinthia Hotel Lisbon.

It is always very nice to learn that our guests enjoyed their experience with us and we are delighted to read that you found the team helpful.

We thank you for your trust on Corinthia and we look forward to welcoming you back in a future opportunity.

Kind regards,
Reuben Mifsud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 21, 2013

We spent a wet three days in Lisbon. This hotel wouldn't let the bad weather spoil our time in Lisbon. Located in the business district 5 stops on the Metro from town was not a problem. We had a Executive double room on the 21st floor which looked out over the viaduct to the bridge in the bay. Breakfast in the 24th floor executive area was sumptuous and the happy hour each evening with drinks and nibbles with tapas and desserts was a great way to end the day. We may not have seen much of the night life in Lisbon but we were able to catch up with friends and family on Facebook and emails with the complimentary WiFi.
This was our best hotel in our 4 weeks holiday. We will be back to see Lisbon and region again and will definitely stay at the Corinthia.

Room Tip: Better views in the higher floors. Request a Viaduct view and spent a little extra to upgrade to an...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this review, December 23, 2013
Dear Guest,

Thank you for sharing your opinion regarding your experience at the Corinthia Hotel Lisbon.

We feel very pride to read your review and understand you had a wonderful experience with us and the Executive Club Lounge left such a good impression upon you.

We also thank you for your preference and we look forward to welcoming you back when you return to the city.

Kind regards,
Reuben Mifsud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 12, 2013

There is a certain expectation of five star hotels in terms of service, facilities, cleanliness, etc, and the Corinthia meets all of these. Our 22nd floor junior suite was very well appointed and comfortable, and if I would have preferred a kettle to a Nespresso machine that's not a criticism! What set the hotel apart was the friendliness of all the staff which really made the difference: the facilities of a five star with the friendliness of a family hotel. Special note to Daniel our breakfast waiter and Rita at reception. It is well worth booking a room on the executive floors to have access to the lounge which offers an all day buffet and amazing views. Breakfast is excellent, too much to choose from. This hotel was recommended by a friend and we would definitely recommend it to others.

Room Tip: pay the little extra for the executive floors - it is worth it for the buffet alone!
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this review, December 19, 2013
Dear Guest,

Thank you for your sharing a review on tripadvisor regarding your recent experience at the Corinthia Hotel Lisbon.

We are very happy to read you enjoyed your experience here with us and that Daniel and Rita and all staff left such a good impression upon you. On behalf of the team I thank you for your praise.

We also thank you for your confidence on Corinthia Hotel Lisbon and we look forward to welcoming you back in a future opportunity.

Best regards,
Reuben Mifsud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 12, 2013

This is not my first time nor first review of the Corinthia Hotel in Lisbon Portugal. To my relief this time at the hotel was as good if not better than the last 2 times. The hotel itself is beautifully appointed from the lobby to the rooms and service & cleanliness is top notch! The staff goes out of their way to make your stay an enjoyable one. Special recognition goes to Raquel and Ricardo at reception. Thank you for your wonderful and over the top service! While the location is not in the heart of the tourist section it's only a 5 min cab ride away. The airport is about 10 minutes tops. I didn't rate the spas as I didn't use it on my visit. This is my choice hotel when in Lisbon and look forward to another stay.

Room Tip: Ask for a room that faces the old aqueduct. The view is spectacular and offers great sunsets. Spri...
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  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this review, December 19, 2013
Dear Guest,

Thank you for preferring us again for your stay in Lisbon and for sharing your opinion on Corinthia Hotel Lisbon.

We are delighted to read that your experience with us was awesome and that our Team Members Raquel and Ricardo played an important role during your stay.

We truly thank you for your loyalty and we look forward for your return in a perfectly crafted experience.

Best regards,
Reuben Mifsud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 6, 2013

I booked this hotel for me and my husband's last day in Portugal, and I am certainly glad that I did! We were randomly chosen to be the "guests of the day"- got free room upgrades, bottle of wine, use of the executive club lounge, and spa vouchers. Our room had a magnificent view on the 21st floor. The location was close to the airport, but there are not a lot of choices for dining nearby. I highly recommend booking the executive rooms to gain access to the club lounge. They serve a good variety of drinks, snacks, and light meals there all day. The breakfast buffet at the club lounge was also very delectable. The staff were all very polite and helpful. One thing that bothered my husband was the policy to wear a swimming cap on the jacuzzi. I think the hotel should provide disposable swimming caps instead of selling swimming caps to spa users.

Overall, I had an enjoyable experience and I would certainly go back there again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this review, December 19, 2013
Dear Guest,

Thank you for sharing your experience at the Corinthia Hotel Lisbon with other travelers.

We are very delighted to read that you were happy with your choice. It is very nice to read that being Guest of the Day was a pleasant and appreciated surprise.

We also thank you for your comment regarding the swimming cap and please be assure that we will share you review with the Spa Manager.

Best regards,
Reuben Mifsud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 6, 2013

Very nice experience - good location with full view , great and spacious room, delicious breakfast ( especially the amazing omelette) and peaceful garden. Not to mention the very friendly and polite staff! It was a sheer pleasure to be here and will definitely come back the next time we will be in Lisbon

Stayed May 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this review, December 19, 2013
Dear Guest,

Thank you for sharing your review on tripadvisor regarding your recent experience at the Corinthia Hotel Lisbon.

It is always very nice to realize that our guests were happy with their stay. I am pleased to read that the friendliness of the staff and the Chef’s omelet left such a good impression upon you.

We look forward to welcoming you back upon your future return to Lisbon.

Best Regards,
Reuben Mifsud
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Corinthia Hotel Lisbon

Address: Av. Columbano Bordalo Pinheiro n. 105, Lisbon 1099-031, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Lisbon
#8 Spa Hotel in Lisbon
#9 Family Hotel in Lisbon
#17 Business Hotel in Lisbon
#20 Romantic Hotel in Lisbon
#22 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Corinthia Hotel Lisbon 5*
Number of rooms: 518
Official Description (provided by the hotel):
Near the city historic center, just a 3 minute walk from "Jardim Zoologico" Metro station, Corinthia Hotel Lisbon features a 3000 square-meters SPA with an indoor dynamic pool (wellness center), a fully equipped gym, an outdoor covered and heated pool and 13 treatment rooms. The Executive Club Lounge, unique in Portugal, with a 360º overview of the city of Lisbon comprehending an area greater than 2000 square-meters.All of the rooms have been tastefully decorated and fitted with LCD HD TVs featuring fully entertainment systems with satellite channels, video games, radio and video-on-demand. Each room has a private bathroom with free luxury toiletries, mini-bar, tea and coffee facilities. Wi-Fi access is complementary. Family rooms available, with a capacity up to 5 people, and children until 12 years old stay for Free in Room Only basis. ... more   less 
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Also Known As:
Lisbon Corinthia Hotel

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