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“Stunning hotel!” 5 of 5 stars
Review of Vila Gale Opera

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Vila Gale Opera
4.0 of 5 Hotel   |   Travessa do Conde da Ponte, Lisbon 1300-141, Portugal   |  
Hotel amenities
Ranked #135 of 228 Hotels in Lisbon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Stunning hotel!”
5 of 5 stars Reviewed June 29, 2013

Opera singers perform every friday and saturday evening! The rooms are fantastic. Real nice classy hotel in a very interesting area of Lisbon. It appears at first to be in a crappy part of town but there is lots to discover. Lots of good restaurants to choose from.

Room Tip: Make sure you ask for non smoking room.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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433 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Melbourne, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 18, 2013

An excellent positioned hotel near the conference centre and easy access by near by tram to city centre. Rooms were good though in places a bit tired. I visited in June and would worry about the air conditioners ability in really hot weather. Gym was good but disappointing hours - who opens a gym at 7am! Bar was good and breakfast very good. Evening meal is a bit tired however walk down to the pedestrian cross over near the convention center and discover a wide range of excellent restaurants, bars and night clubs just across the road in the old coverted warehouses.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbra
Level Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 11, 2013

We stayed at a Junior suite, a very good and spacious room (2 adults and 3 children), with a very nice view of the river and of the Tagus bridge.
The hotel is nice, the room was clean and comfortable. Breakfast is very good.
I think that the restaurant is too expensive, but there are many restaurants in the vicinities.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 9, 2013

Stayed there in May '13 for a conference 5 min down the road. The location for tourists is pretty good as it's right near Bellem, which is a wonderful area.

However, the staff is very unfriendly, and speak little English. The major bridge that's next to the Hotel, makes it unable to open windows at night or day. If you get a room towards the bridge, good luck. It's relatively clean but it needs fixing.

Internet needs to be paid for, the same as for the in-room safe lock!!!

The breakfast was actually pretty good (as was most of the food in Lisbon), while the bar service was quite sad. Since we were there for a conference, most of us gathered at the bar in the evening, and the hotel only ordered 1 waiter/bar-tender to help/serve 30 people. Poor guy.

Clients, my boss, and eventually later, myself, stayed at other hotels, which were much better for similar price.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chalfont St. Giles, United Kingdom
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 7, 2013

Stayed here for a couple of nights on a rugby trip. Hotel is very nice, pretty much what you would expect, staff friendly and it was convenient enough for us. I did notice there is not much withing easy walking distance which would have been a drag at other times and the bridge is noisy if you have the window open, but fine if you don't. Bar was quite busy although service a bit slow. They had opera singers in the bar one night which drew quite a crowd. Great if you like that sort of thing. Breakfast was good, no faults there at all.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 6, 2013

The only good thing to say about this hotel, is the proximity to Congress centre. Room very hot, air conditioning did not work. Aside from being under the flight path, feeling like the train was going directly through my room and the very noisy bridge the service was poor at best. The staff don't care - the hotel is presumably always full. Arrive back from the congress, tired and looking forward to a beer, only to wait for 20 mins, whilst one person is serving. If you want to use the gym, before 7.30am - forget it. This hotel is run for the convenience of the staff, not the guests.

Room Tip: Away from the bridge. Not a top floor - it will feel like the plane is going to land on you
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  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 6, 2013

This hotel is convenient for the conference centre but not for much else. It is right underneath the Pont de 25 Abril which is noisy all the time so try and get a room on the opposite side of the hotel. Rooms are ok, nothing special. Particularly galling is the fact that the lock had been removed from the safe in the room so that you had to pay for a lock - what a cheek! No tea or coffee making facilities in the room. Wine is cheap at the bar though! Service at the front desk was very slow and understaffed, although one woman was helpful on checkout regarding ordering a taxi and storing luggage. Free wifi in the lobby works ok so don't bother paying extra to have it in the room. You have to pay around 11 euros for the pool which I think is a rip-off so didn't bother. Breakfast is ok. You can walk to Belem along the river in about half an hour. Cross the footbridge by the conference centre to get to the riverside and the restaurants which are there. La Capricosa does quick, tasty and comparatively cheap pizza/pasta. A taxi to/from the airport costs about 15 euros.
In general, I think this hotel is overpriced for what and where it is - 170 euros per night which was a "special conference rate". Check your bill as they tried to charge me more than what had been agreed. I wouldn't bother staying at this hotel unless you are using the conference centre or have a particular desire to be in close proximity to a large bridge.

Room Tip: Get as far away from the bridge as possible!
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vila Gale Opera

Address: Travessa do Conde da Ponte, Lisbon 1300-141, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Lisbon
#80 Family Hotel in Lisbon
#94 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vila Gale Opera 4*
Number of rooms: 259
Official Description (provided by the hotel):
This charming city hotel is situated directly in Lisbon's tourist centre. The hotel is set directly over the Tagus River and the lifely Docas area. The centre of Lisbon, Rossio, is roughly 5 km away and the congress centre is 100 meters away. Public transport departs from stops just 200 m from the hotel. The surrounding area is filled with bars, pubs, restaurants and nightclubs. The main tourism attractions are only 500 meters away in Belem. The airport is approximately 12 km away. Opened in 2002, the hotel offers a total of 9 floors with a total of 259 rooms, of which 19 are superior rooms and 16 junior suites. The facilities include a lobby with a 24-hour reception, a safe, free Wi-Fi internet connection in public areas, lifts, a luggage room, a currency exchange desk, conference rooms. In the public areas guest will find an inviting meal area and restaurant and a magnificent bar. Restaurant with highchairs for infants. For an additional fee you may use our laundry services, garage or Health Club. The bright and modern en suite rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel offers guests a Health Club (for an additional cost) with an indoor swimming pool, a Jacuzzi, a sauna, a Turkish bath and gym. The hotel also has a Spa that offers massage and beauty treatments also for an additional cost. The nearest golf course is just 15 km away. Ask for more information about sports and other activities. Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals. ... more   less 
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Also Known As:
Vila Gale Opera Lisbon

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