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“ZEN experience” 5 of 5 stars
Review of Internacional Design Hotel

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Internacional Design Hotel
4.0 of 5 Hotel   |   Rua da Betesga 3 | Rossio, Lisbon 1100-090, Portugal   |  
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Ranked #15 of 217 Hotels in Lisbon
The Hague, The Netherlands
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“ZEN experience”
5 of 5 stars Reviewed September 20, 2013

After Hotel Figueira we decided to stay in this hotel. Our impression was great, especially that we got an upgrade to stay in a room with a view to the square in front. Very clean rooms and extremly helpful staff insured our pleasant stay. What a perfect hideout before the vibrant city that Lisbon is!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I_Design_Hotel, Owner at Internacional Design Hotel, responded to this review, October 6, 2013
Dear Sir,

On behalf of our staff, I would like to thank you for taking the time to review our hotel.

I am very happy to know that Internacional Design Hotel was part of your unforgettable stay in Lisbon.

We are proud of being one of the many great hotels located in downtown Lisbon.

I look forward to hosting you on your next trip.

Sincerely

Alexandre Martins

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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901 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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English first
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 14, 2013

We stayed for three nights in this great hotel from 10-13 Sept. the location is perfect, right in the heart of the city and therefore walking distance to principal sights and districts. This is not your usual hotel. The focus really is on design and that sets it apart from your usual tourist accommodation. Every floor in the hotel has its own quirky features. Design does not detract from comfort, though and we loved the enormous and very comfortable beds.
Staff were fantastic, extremely friendly and very helpful. We asked for a different room and were accommodated without any problem. Breakfast was excellent value with a wide choice of hot and cold buffet. The hotel has just over 50 rooms so is not an impersonal bed factory. All in all we loved the International Design Hotel and it certainly enhanced our stay in Lisbon. We would have no hesitation in recommending it to others.

Room Tip: Some of the standard rooms are small. Internal facing rooms are quieter.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_IDH, General Manager at Internacional Design Hotel, responded to this review, September 19, 2013
Dear Sir,

Thank you for your kind review and for choosing our Hotel.

I´m very pleased to see that you enjoyed our Hotel´s Design and our friendly staff helped to make your stay a memorable one. I agree completely that our convenient location is truly a great asset.

I´m also very happy that you have mentioned the comfort of our beds because we recently have improved the quality of our mattresses.

Hope to see you soon!

Alexandre Martins
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Rabat, Morocco
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 9, 2013 via mobile

Great service, friendly and very helpful staff. - Especially Subas. Lots of advice on transport,restaurants, sights, etc. Airport pick ups also great and at €10-15 was easy with all my bags.

Modern, very clean and all the right creature comforts. Good A/C and nespresso machines in the rooms.

I stayed 3 nights over 2 stays. the first room was very small and hard to get around the bed, second stay room was a slightly bigger and more comfortable. Nice breakfasts and a really groovy cafe. Mismatched tables, chairs, carpets, tea cups. Lots of character.

Good location for wandering and catching trams / busses. Terminus station for tram 15. Also surrounded by patisseries!

Will stay again.

Stayed September 2013, traveled solo
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I_Design_Hotel, Chief Bellman at Internacional Design Hotel, responded to this review, October 17, 2013
Dear Sir

Thank you so much for recommending our Hotel "to the world".

Reviews like yours give us more energy to improve every day.

Hope to see you soon,

Namastê

Subash
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London, UK
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 8, 2013

We choose this hotel after reading reviews on here about its location, and they weren't wrong! I was a little worried about how arty and modern the hotel might be, as my husband and I much prefer traditional, but the hotel was lovely. Very bright, very clean. We didn't have a view from our bedroom window but we were out most of the time so this didn't bother us at all. If you are tall its best not to stay in the loft rooms where we were as our room had sloping ceilings and my husband could only walk in certain areas of the bathroom for fear of banging his head. The staff were very helpful and gave recommendations for restaurants. The hotel also offered a shuttle to the airport for us which cost €10 per person, and although it was nice to have it all arranged for us, it only cost us €15 to get there from the airport in a regular taxi. I would definitely recommend this hotel, where ever we went during the day or evening it was so easy to find our way home. Brilliant location and a lovely hotel.

Room Tip: Avoid top floor rooms with sloping ceilings if you are tall.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2013

Had a great time here, fantastic interesting hotel, everything has been made with care and it's a very creative environment, from the room to the restaurant/bar that has a great view overlooking the square. Great location, very very helpful staff for directions and bookings, really felt at home, can't fault the place at all. Even the breakfast staff were helpful, taking the time to get us information/directions during our breakfast. Highly recommend. Oh we opened our windows in the evening and were treated to buskers playing in the street with the music sifting up through our window, it was magic. The breakfast buffet is the best and most generous I've had in europe.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Landstuhl, Germany
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 3, 2013

We were there in February, wonderful experience. Nothing new to add to what others have said. Location is ideal, near shopping and other interesting parts of Lisbon, short walk to Alfama. Great restaurants nearby as well. Staff was very helpful. You can get there by bus from the airport. Wifi was great as well.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colonia, New Jersey, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2013 via mobile

I also agree with all other reviewers to say this was an excellent hotel. We stayed there one night last week prior to our departure back to The States. We just did a random search for hotels in Lisbon and booked this for an eve. It was soooo conveniently located in the middle of Baixo near tons of shops and restaurants.. While the location is ideal the hotel itself is reason enough to not even venture out. I travel a lot and stay in all star level hotels but the cosmopolitan feel In the middle of such a historic old city is such an awesome juxtaposition! It is a small boutique hotel but clean and very comfy. Each floor has a different theme and overall the hotel is quaint but sexy. We stayed on the 4th fl, the pop theme.. Love all the branding and signage too. If we stayed more than one day I would have requested a rm change only bc we had one small window not at viewing height that was mostly blocked by a cement wall. My husband was able to scale the wall to catch a view of the plaza so the view was good if one could reach it. The hotel staff is top notch.. Very professional, delightful and personable. Whatever they are doing they must keep it up! We will most def stay here again!

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Internacional Design Hotel

Address: Rua da Betesga 3 | Rossio, Lisbon 1100-090, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#15 Business Hotel in Lisbon
#15 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Internacional Design Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
Enjoying the best possible location in Lisbon, this modern boutique design hotel is born, like a phoenix, from the ancient structures of one of the first luxury hotels in Portugal. The daring use of the colour Lilac in its façade, right on the traditional Rossio Square, denounce to the world the purposes of reinvention and exclusivity offered to a happy few. ... more   less 
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Also Known As:
Internacional Design Lisbon
Hotel Internacional Design

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