The staff is very competent and very kind, especially at the reception
The breakfast is royal
in general the hotel gives a hight quality service and a perfect location in Lisboa, close to Bairo Alto and Chiado.

What a pleasant experience. Everything was fabulous. From the unbeatable central location, to the unique "themed" rooms, and of course the ever so helpful staff. Always smiling, always ready with suggestions. Just wonderful......a real asset to this hotel.
We were in a "zen room" with an incredible view of the square all lit up for the Christmas holidays.
Impeccably clean, we had a "small room" and it was large enough for a comfortable experience. The nespresso machine is a nice touch as well.
Breakfast was fantastic with a nice assortment and variety.The bar/eating area is surrounded by windows and is great place for romantic encounters. The two gentlemen running the bar were very attentive. I wouldn't stay anywhere else in Lisbon. Two thumbs up all the way.

I stayed at this hotel for 3 nights & am very pleased with my first experience in Lisbon thanks to its helpful/friendly staff & central location. I stayed in a Zen room & it was notably clean & quiet with nicely appointed amenities, i.e. Nespresso coffee maching, rain showerfall, 42" Sony flat screen, safe, free wi-fi, etc. Great view of the main square from my balcony too! Amazing gourmet breakfast buffet included & def worth getting out of the comfortable bed for! I had a rental car & was able to park across the street in a garage w/ unlimited in-out access for only 15€/day.
I will definitly recommend this hotel to anyone visiting Lisbon & would more than likely choose to stay here again for any future visits.

very nice hotel, great location, good price, too small rooms. internet for free and good connection. no lobby at all, but with a nice bar. interiors are new and nice, real design stuff. very big and nice shower.