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“Great hotel” 4 of 5 stars
Review of Marques De Pombal Hotel

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Marques De Pombal Hotel
4.0 of 5 Hotel   |   Avenida Da Liberdade 243, Lisbon 1250-143, Portugal   |  
Hotel amenities
Ranked #25 of 218 hotels in Lisbon
London
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great hotel”
4 of 5 stars Reviewed September 26, 2013

Really good hotel situated on one of the main Avenues in Lisbon, handy for the Metro or walking into one of the main areas for restaurants. Hotel staff very helpful, free wifi, bedrooms nicely furnished, fridge, air conditioning and safe + plus breakfast all included. Good selection of food for breakfast - fruit, bread & pastries, cold meats & cheese, yogurts etc.

Room Tip: We were on 4th floor and at the back - no problems with noise
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Prague, Czech Republic
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 10, 2013

Nice rooms with design paintings, boutique-like hotel for a good price in a city center of Lisbon. Situated in one of main avenida, just 10 minites walk to historical Baixa district. Hotel staff was very helpful.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dublin
Top Contributor
91 reviews 91 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 24, 2013

This is a fantastic hotel, very convenient to the city centre. It was extremely good value for money. The room was majestic, with a lovely view of the city - it was quite high up, so we could even see the sea.
The staff are very friendly, like the Portuguese in general. The bedroom was huge, with great facilities. The breakfast was great. When we come back to Lisbon, we will definitely stay here again.

Room Tip: Ask for a room overlooking the main street
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2013

Overall, our stay at the hotel was very good. Everything was fine maybe except for the following:

As the hotel is located nearby the major avenue with intensive traffic the rooms are equipped with two windows for sound proofing. So the noise from the outside are reduced to minimum. However, our room was stuffy and we had two options – open the windows or turn on the A/C.

The sound proofing from the neighbor rooms was not ideal.

No balcony at standard rooms.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Falls Church, Virginia
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 1, 2013

There are lots of hotels on the plaza but this one is got to have the best customer service and best staff of them all and that is what makes this very good hotel so special. Our room was spacious and newly renovated, clean and very pleasant. There are double windows so you do not hear the traffic. Breakfast was excellent with a wide variety of items including delicious local cheeses and yogurts.! There was lots of staff always available to serve you, to help you and guide you. They helped us out with all kinds of information, transport with Lisbon , where to find the best I phone chargers, how to get to the beach, etc, much better than the office of tourism! The hotel staff behaved like great neighbors would!
The neighborhood is not the best for eating as it is in the business district and for some reason there are very few restaurants close by. You need to go quite far to find them. That's the only drawback of staying there. It was an excellent hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 31, 2013

Stayed at the Marques two years ago and found it to be nice. My only complaint back then was the front desk help. They seemed as if they were forcing themselves to be pleasant. They also were misinformed about the fact that museums in Lisbon are closed on Mondays so I was sent on a wild goose chase only to find the museum closed. When I mentioned it to the girl she was dismissive. Now, my second visit,... The rooms are spotless, beds extremely comfortable, sheets, pillows of high standard. The bathroom is also spotless. Free wifi but when we were there they had a problem so we had to use the computer in the lobby. The best part of this hotel is the restaurant, Blu. The food is exceptional, a well trained chef. They give you an appetizer before your meal so keep that in mind before you go ahead and order one. All the staff are so nice and helpful. If they don't know the answer they will find out for you. Take a nice stroll down the Avenida after your meal and it makes for a nice day. Now, my complaint-The front desk again! Upon checkout they offered us a 15.00 euro taxi to the airport. Well I know for certain it only costs between 8 and 9 euro. So I declined and told him I know how much a taxi costs. He wasn't as nice after I told him that. I also observed them with other guests and they should be nicer. This was my second stay and I was charged for a small bottle of water from the mini-bar...Really?! Come on! With all the competition in Lisbon you would think if they get a return customer that at least they would let me have a free small bottle of water! Will I return? Yes.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 26, 2013

The only issue I really had with this property is its location. The rooms were small but comfortable and clean while service was decent. Its location along Avenida Da Liberdade would make it seem ideal and it was for the first couple of days, but if you stay longer than that, the almost 1 km trek uphill from main dining, shopping areas by the sea at the Bairro Alto, Rossio and Chiado gets tedious especially late at night when the temperature drops. There is also a lack of grocery stores nearby where you can get water, fruits, etc...

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marques De Pombal Hotel

Address: Avenida Da Liberdade 243, Lisbon 1250-143, Portugal
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#19 Family Hotel in Lisbon
#24 Luxury Hotel in Lisbon
#25 Romantic Hotel in Lisbon
#26 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marques De Pombal Hotel 4*
Official Description (provided by the hotel):
Located in the most prestigious quarter of central Lisbon - Avenida da Liberdade, this brand-new first class hotel boasts of its distinguished and contemporary atmosphere and decoration, while offering a perfect blend of excellent accommodation and service, together with the traditional Portuguese hospitality. All the 123 rooms provide, full soundproofing, individual air conditioning, hairdryer, make-up mirror, satellite TV, ihome, work desk, two direct-dial telephones with voice mail, individual safe box, minibar, Free Wi-Fi, High Speed Internet Access Free, nightly turndown. The accommodation offer is supplemented by our Buffet Breakfast, the BLU All Day Dining Bar with Meals "a la carte" from 12h30 to 00H30, Bar from 10h30 to 01h00 and 24 hour room service. Additionally, we offer 2 meeting rooms, 1 business office, audiovisual equipment, fitness centre with gymnasium, personal trainer, sauna and steam bath, hairdresser, esthetic studio, private garage, valet parking, 24 hour concierge, rent-a-car, laundry and dry cleaning service, ironing service, wake-up call and daily newspapers. Metro station - Marques de Pombal - at 20 m. ... more   less 
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Also Known As:
Marques De Pombal Lisbon
Hotel Marques De Pombal

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