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“Wonderful stay” 5 of 5 stars
Review of Palacio Ramalhete AL

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Palacio Ramalhete AL
4.0 of 5 Small Hotel   |   Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal   |  
Hotel amenities
Ranked #17 of 150 Lisbon B&B and Inns
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed August 12, 2013

We spent 3 nights at Palacio Ramalhete. Absolutely the best place we stayed in Portugal. Hotel is unique and comfortable and we had a great room (third floor, two windows overlooking the courtyard). The staff are terrific, friendly and knowledgeable. Arrived without a electrical adapter and, when asked about the closest store to purchase one, the front desk staff pulled out one for us to use. Breakfast is well done: cereal, juice, milk and coffee, breads and buns, nice cheese, meats, cured salmon and wonderful preserves each day. We had a (quite) early breakfast twice and there was no stinting on the effort they made for us. Quiet, friendly, relaxing, wonderful atmosphere and close enough to walk (25 minutes & hilly!), tram (a must "do") or cab (very inexpensive) back and forth to downtown.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Director General at Palacio Ramalhete AL, responded to this review, August 13, 2013
Dear David:

Thank you very much for your review about your stay in our hotel. Reviews like yours make us very happy and confirm us that our work is very appreciate for the most important: our guests!
And yes, Lisboa is not a flat city, :-) but sure that you have enjoyed all the places nearby and in the city center.

We hope that you have had a great journey back to Canada, and we will appreciate that you can recommend us to your friends, when they are traveling to Lisboa.

Warmest regards

Francisco, Daniela, Rodrigo and the other members in Palácio Ramalhete
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275 reviews from our community

Traveler rating
    215
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hove, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2013

This beautiful boutique hotel is so peaceful and calming, the perfect place to explore Lisbon from. The staff could not be more helpful providing a first class concierge service. The rooftop pool & loungers is just heaven. Rooms are large and the decor of the place is just stunning. Will definitely go back! Highly recommended.

Room Tip: Our room backed onto the garden which is beautiful and very quiet.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Director General at Palacio Ramalhete AL, responded to this review, August 1, 2013
Dear Jojo:

What a wonderful words about our service. We are very glad that you have enjoyed so much your stay in Palácio Ramalhate, and the time that you were in the swimming pool was still in your memories.

We will be very happy to host again in the future, and we wait for your come back. And, of course, thank you for your recommendations to your friends.

Warmest regards

Francisco, Daniela, Rodrigo and the staff in Palácio Ramalhete
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Geneva, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2013

The palacio Ramalhete is a magic Spot in Lisboa, a subtile mix of old and new. The staff is just perfect as well as the room we had. The bathroom was very confortable and the terrace/swimmingpool not to miss.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Director General at Palacio Ramalhete AL, responded to this review, July 17, 2013
Dear Guest:

Thank you for your time in write this great review about our hotel. Your recommendation about our swimming pool is perfecto, not only for summertime but also for winter.

We are very happy that you have enjoyed your stay with us, and we hope to host again in the future. Do not forget to recommend us to your friends, :-)

Kindest regards

Francisco, Daniela, Rodrigo and the rest of staff in Palácio Ramalhete
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Santa Cruz de Tenerife, Spain
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2013

If youl like to be transported back in time with the confort of today's life this is the place to stay in Lisbon. Great relaxing atmosphere in every corner of the hotel, you certainly feel like home here but with the confort of staying at a hotel.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Director General at Palacio Ramalhete AL, responded to this review, July 17, 2013
Dear Mr. Goldar:

Thank you for sharing your feelings about your stay in our hotel. Indeed, we do our best to give a different experience to our guests, and offer them a stay in an old manor, but with the services of nowadays.

We hope to host you again in your next trip to Lisbon for your work.

With our warmest regards

Francisco, Daniela, Rodrigo and the rest of staff in Palácio Ramalhete.
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Asker, Norway
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2013

We had a fantastic stay in Palacio Ramalhete. "we" are mother with two sons 19 and 21, my mother and aunt. It was very hot in Lisbon at the time, and we enjoyed the cool serene beauty of this magnifisent house. Not big, but extreemly well kept and the rooms were large and spacious. Very clean, and beautiful cool cotton bedding. Good bed! It was within walking distance to the city center, but we taxied everywhere as it was very hot. The staff was excellent, helpfull, nice, friendly and very serviceminded. All spoke english very well. We almost did not want to leave the hotel during our days there. I will most certainly stay there next time in Lisbon. THANK YOU for making our stay soo memorable.

Room Tip: We stayed in room 6 and 7. Both very nice and quiet (facing the back yard). If forced to choose I w...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Director General at Palacio Ramalhete AL, responded to this review, July 15, 2013
Dear Asker:

Thank you very much for your kind words about your stay with us, and also for sharing those beautiful pictures that you have uploaded in your review.

We are very happy that you family has enjoyed the stay in the hotel, and we hope to see again in the future. For us have been a pleasure to serve you!.

Kindest regards

Francisco, Daniela, Rodrigo and the rest of staff in Palácio Ramalhete
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 14, 2013

Palacio do Ramalhete is just paradise in the middle of Lisbon!
The whole Hotel is gorgeous, and the staff is so unbelievably caring and wonderful! We had our breakfast prepared at 4am because we had to run to the airport and all was just so lovely.
I would definitely recommend Palacio do Ramalhete to anyone who'd like to stay in a nice and quiet place right in the middle of old Lisbon.
Thank you so much for all your great work, we'll hopefully be back soon!

Room Tip: We stayed on room 12 (i think!) and it had a lovely view to the indoor patio and pool, very quiet lo...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Director General at Palacio Ramalhete AL, responded to this review, July 15, 2013
Dear Guest:

We want to thank you for your recommendation for your friends, and we have loved the stay with you in the hotel. For us, our best reward is a review like yours, and we hope to see again in the future.

Of course we want to thank you also for your recommendation about our Garden Room.

With our warmest regards

Francisco, Daniela, Rodrigo and the rest of staff in Palácio Ramalhete
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London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2013

Beautifully and expertly decorated with a classic Lisbon twist of old and new. We stayed for 5 days so that we could relax and get to know the city too.
We stayed in the kitchen suite which is both cool and spacious. Our bed was not the most comfortable hotel bed ive stayed in though and I think a choice of feather pillows would be better, personally.
There is a good selection of gins and various whiskeys and the wine we had was lovely.
Staff are very professional and the breakfast buffet was perfect every day, courtyard or otherwise. The pool is heated which I liked, my boyfriend would have preferred non. I also would have loved a roll top bath in the bathroom but it had a very lovely shower instead. Still, you cant please all the people all the time!

Room Tip: Its a small place with only 12 rooms and I am sure that they are all beautiful. Because, ours was th...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Director General at Palacio Ramalhete AL, responded to this review, July 11, 2013
Dear Suzie:

Thank for your words about our hotel and we´ve loved that you and your boyfriend had found your suite comfortable and cool (in Summertime we think that is a plus). We are going to take in consideration your comments about a feather pillow in our suites, and in your next time you can find those pillows ready for your stay.

We have been working hard and with quality in order to offer a very good quality in our beverages brands, and we are happy that you have enjoyed them.

We hope to see again in the future, and we thank you again for your recommendation and personal comments about our Old Kitchen Suite.

Kindest regards

Francisco, Daniela, Rodrigo and the rest of staff in Palácio Ramalhete
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palacio Ramalhete AL

Address: Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool
Hotel Style:
Ranked #17 of 150 B&Bs / Inns in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palacio Ramalhete AL 4*
Number of rooms: 12
Official Description (provided by the hotel):
Located in one of Lisbon’s most stylish neighborhoods, Janelas Verdes, Palacio Ramalhete is a beautiful example of 18th century Portuguese architecture, where all original features have been preserved to maintain its timeless charm.Having undergone a caring and thorough renovation, our aim was to offer our guests a taste of the authentic Portugal, tradition combined with the comfort and modern luxuries to make your stay as pleasant as possible.Our 12 rooms and suites, each with their unique features and motifs, will captivate your imagination and take you on a journey of discovery, starting from the Palacio to the narrow and colorful streets of Lisbon.Through commitment to service, privacy and wellbeing, combined with the uniqueness of the surroundings, our staff will do everything for your stay to be an unforgettable one.Lounge by our pool, tan on our sundeck , have a drink in our bar, relax in our spacious 300m2 common areas or just enjoy the sanctuary of your over sized room, enter into the mood of the Palacio Ramalhete, where all your needs and wants will be catered for. An oasis of peace in the center of Lisbon. ... more   less 
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