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“A really nice hotel just outside of the center of Lisbon” 5 of 5 stars
Review of Mercure Lisboa

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Mercure Lisboa
4.0 of 5 Hotel   |   Av Jose Malhoa 23, Lisbon 1099-051, Portugal   |  
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Ranked #64 of 217 Hotels in Lisbon
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732 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Kontich, Belgium
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2013

I stayed 3 nights at the Mercure. It's a very decent hotel just outside the city centre.
It's modern and the staff were very friendly and helpful. I had a nice room on the 8th floor facing the aquaduct.
The room was quiet, clean and spacious. It had a nice bathroom , mini bar and a good comfortable bed. Nice choice of TV channels.
Breakfast is at the restaurant on the ground floor. Nice basic breakfast with a nice variety of food. I didn't try the lunch and diner service. It also has a sunbathing area with pool at the top floor.

Bus from airport stops at about 50m from hotel and it's a 200m walk to the metro station Zoo (Jardim Zoologico)

Downside was that the walls were very thin and I had a couple next door which arrived late every night and always made noise until early morning (3AM-5AM). I complaint at the reception desk and the clerk came with me to check. Unfortunately the next night it was again a lot of noise.
The free WiFi doesn't work too good either. It's part of a global WiFi hotspot brand and the connections gets disconnected regularly and you have to enter the credentials every time again. Good thing was that you got credentials for every device. (mobile and laptop)

Overall a good hotel in a quiet neighborhood with several transport options in proximity. Might book this again on my next visit to Lisbon.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 15, 2013

Coming back to milan I want to describe the wonderful experience I had in this hotel few days ago.
the hotel is far away from the centre of the town but near the metro station so going for shopping is easy. Reception excellent. all were kind and smiling all the day
the room was pretty good, comfortable. there was a selection of free fresh drinks in the minibar in the room and a good coffee machine to wake up well.
very good experience
ps.
a swimming pool om the top...for relax time

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2013

I stayed at the Mercure for business and having tried other hotels on the same street during other business trips, I don't think I'd ever return to Mercure. However, it was a less expensive option, and I definitely got the type of stay that went with the price. The good: knowledgeable staff, tasty but limited food options (restaurant & room service), modern decor in the lobby. The bad: wifi was impossible to use, construction noises at all hours - morning and night, walls so thin you can hear your neighbours speaking - such a noisy hotel, crazy loud people in the hallways, I could hear every single thing. I definitely appreciated: relatively comfortable beds, good TV channel options, quick laundry service.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turku, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2013

The hotel was very clean and nice but the bed was too small for 2 and they should not use the plastic water glass for drinking!!!

Services was no problem anything and quite friendly but internet was too slow...

Location was a bit difficult to move around but it not to far from subways and train but it very useful if you wanna go to Sintra because there was train station to go to Sintra also.

Overview that was OK for trip for us.


Max

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Lisboa

Address: Av Jose Malhoa 23, Lisbon 1099-051, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Family Hotel in Lisbon
#49 Romantic Hotel in Lisbon
#54 Luxury Hotel in Lisbon
#63 Business Hotel in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lisboa 4*
Number of rooms: 104
Official Description (provided by the hotel):
Mercure Lisboa Jose Malhoa is a 3 star hotel in the centre of Lisbon, 500 m from the Zoo, the Praca de Espanha, the Gulbenkian Foundation and only 4 km from the old town. The hotel offers 104 rooms, 5 meeting rooms, a bar, restaurant and pay car park. Relax in the swimming pool, open all year round. The hotel is decorated with an understated artistic theme. Book a room now for your business or leisure trip. Our location makes visiting Lisbon easy with access to various forms of public transport. ... more   less 
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Also Known As:
Mercure Lisboa Hotel Lisbon
Mercure Hotel Lisbon
Mercure Hotel Lisboa

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