The first thing that must be said about this hotel is that it’s up two steep hills, far from ideal for anyone as unfit as us! Poor research on my part led to us choosing the Tiara Park, largely seduced by the excellent deal – thought we would take the Aerobus from the airport and walk the short distance to the hotel. Big mistake . . . we had to struggle up the two hills pushing our 2 x 20kg suitcases plus unweighed hand luggage, all this on pavements made from cracked tiles! Why didn’t I check Street View?!
Once we made it up the hill, check-in was a breeze – very polite and welcoming staff. We were given room 412, which was meant to be a non-smoking room but it stank! Back down to reception, staff very apologetic and we were moved to 418. On our arrival in 418 there was an unpleasant smell in the room, a foul sewer-like smell although we wondered if it may have been coming from the air conditioning unit. We hoped it would pass so, as we were shattered and not in the mood for another trip down to reception, we decided to stay. 48 hours passed but the smell got worse, we also smelt it in the hallway. Eventually, another trip to reception, another apology and another room – 716 this time and, finally, no smell!
Odours apart, the rooms were lovely with excellent bathrooms; particularly good were the rainfall showers. There were robes and slippers provided. The beds were exceptionally comfortable but not so much praise for the pillows – housekeeping would fluff them up to an enormous size but as soon as you lay on them, instant deflation! They offered no support at all. Sleep quality was excellent; there was no noise in the hallways and the road outside was relatively quiet. We missed not having tea/coffee facilities in the room, particularly as there was nowhere nearby to get a late night drink, apart from room service.
The cleanliness of the whole hotel couldn’t be faulted, probably one of the best I’ve seen.
There were a number of English speaking TV channels as well as channels showing US dramas with Portuguese subtitles. There was a sound system that we didn’t use; neither did we make use of the mini bar as prices were a little steep – just like the hills!
The free wi-fi worked well on both the 4th and 7th floors.
The deal we had didn’t include breakfast but as there weren’t many eateries in the area we took the continental breakfast (10.50 Euros) in the restaurant on two of the four mornings. The service was very good, there was a reasonable selection of cold meats, cheeses, bread, cakes etc. We didn’t eat dinner in the restaurant so can't comment on that.
The Tiara Park is quite a distance from the downtown area and not much to see in the immediate area, although the tourist buses depart from Marques de Pombal at the bottom of the hill. It is probably an excellent business hotel but not really for tourists, especially unfit ones!
- Also Known As:
- Tiara Park Atlantic Lisboa Hotel Lisbon
- Tiara Park Atlantic Lisboa Lisbon
- Tiara Park Atlantic Lisboa Hotel
- Official Description (provided by the hotel):
- Located in the heart of the Portuguese capital, the Tiara Park Atlantic Lisboa celebrates the life and history of Lisbon. Located just 7 km from the country’s main international airport, the hotel offers a range of unique experiences inspired by a totally new style of luxury. ... more less
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