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“One place to live the dream” 5 of 5 stars
Review of Sheraton Lisboa Hotel & Spa

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Sheraton Lisboa Hotel & Spa
5.0 of 5 Hotel   |   Rue Latino Coelho, 1, Lisbon 1069-025, Portugal   |  
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Hotel amenities
Special Rate
3 nights for 2 from €92
Ranked #47 of 217 Hotels in Lisbon
1 review
“One place to live the dream”
5 of 5 stars Reviewed 3 days ago NEW

This is a truly great hotel for business or that special weekend getaway, we stayed in a room on the 23rd floor it was just superb. From the welcome to the morning we checked out we were treated as special. All round a wonderful place to stay. Our stay was a mix of business and pleasure we will surly be back.

Room Tip: ask for a room looking towards the bridge and one above the 10th floor
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,187 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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northants, UK
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first stay in Lisbon and the Sheraton proved an excellent choice both for the quality of the hotel and its location for touring the city. It is set in a business area but the metro is very close by and there are several local restaurants worth a try too. Buses are easy to find and as it was nice weather it was good to be able to stroll everywhere. Do be aware that the city is pretty hilly. If you have time do a bus tour as this will give you a good feel for the city.
We were lucky enough to be upgraded to a suite thanks to Starwood membership. The suite was well equipped with a most interesting bathroom which as others have metioned had a glass wall. Both the toilet and shower cubicles have privacy glass and there are blinds that can be closed if you are feeling shy but with such amazing views from the 24th floor ours stayed open. The bed was comfortable and as expected the room very clean and modern. I do agree with an ealier review about the quality of toiletries as they were very ordinary.
Breakfast in the mornings is a great spread with everything you could want. Also rather too many lovely pastries to be good for you!!
Every member of staff we met was helpful and friendly and the young men in the executive lounge particularly so. For us this was a great experience and will definitely be repeated.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, 3 days ago
Dear Guest, Thank you so much for the wonderful and detailed comments you have posted about your stay with us. We are delighted to learn that you had such a positive experience and we sincerely hope you will be coming back soon. Please accept our warm regards. Wishing you a Happy Holiday Season! Antonio Pereira, General Manager
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Confines of Texas
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What's not to like? The hotel boasts a nice view of the rustic cityscape of Lisbon with all the modern trimmings, including a Bang and Olufsen TV and connected speakers in the bathroom (handy for rocking out to the MTV dance channel when you're doing your business). The standard room we stayed in also had a great view of the 25th of April bridge and Christ the King statue which was pretty far in the distance.

The concierge was extremely helpful, suggesting several great Italian and traditional Portuguese restaurants. We asked about the restaurant menu but the prices were a bit steep.

The hotel is on the Avenida da Liberdade, the main street of Lisbon, so it's easy to catch a cab, hop on the metro, or walk to a nearby restaurant or store.

Perhaps best of all, you always know the direction of the hotel since the Sheraton dwarfs most other buildings nearby. From a park near Baixa / Chiado (downtown) we could still see it from a distance.

Stayed November 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, 1 week ago
Dear Guest, Thank you for your most positive comments about our hotel and your experience following your recent stay. Wishing you a Happy Festive Holiday Season, we look forward to hosting you again, the next time you visit Lisbon. Kind regards, Antonio Pereira, General Manager
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Soddy Daisy, Tennessee
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived on Friday, November 14th to stay before a river cruise for our 26th anniversary. The hotel is the tallest building in downtown Lisbon. We were upgraded to an executive suite both pre cruise and post cruise by this wonderful staff. We were treated quite well with champagne and berries as a gift. The restaurant was fabulous and had amazing views. The staff were helpful and amazing. Loved this beautiful hotel

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, 1 week ago
Dear Guest, Thank you so much for having stayed with us on such a special occasion for you. We are delighted to learn that you have fully enjoyed our hotel as wellas the service provided and the staff attitude. Many thanks for sharing your comments. Wishing you a Happy Holiday Season. Kind regards, Antonio Pereira, General Manager
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Chicago, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed three nights at The Sheraton. Used SPG upgrades to a very nice, roomy suite. Excellent staff; concierge (Armando) good with local dinner recommendations. Panorama Bar has beautiful views with welcoming staff (David, Felipe and Rita). Club Lounge also comfortable with nice offerings. Good location. Would definitely stay again.

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, 2 weeks ago
Dear Guest, Thank you so much for the really nice comments you kindly posted following your stay with us. Thank you also for the compliments addressed to some of our associates, which will certainly contribute for them to excel. We look forward to welcoming you back. Kind regards, Antonio Pereira, General Manager
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Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

We were very happy with the size and cleanliness of our room. They brought up a single bed/cot in which my young son could sleep. It was as plush as the queen size bed I shared with my husband. The breakfast buffet downstairs was ample with many tasty treats.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, 3 weeks ago
Dear Guest, Thank you for having selected our hotel for your stay in Lisbon. We are happy to learn that you have enjoyed your stay as well as our hotel and our services. Hopefully you will visit us again, the next time you are in Lisbon. Until then, please accept our warm regards, Antonio Pereira, General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay in the Sheraton was nice. We were well received and the concierge provided all the information to go downtown. The room was so clean and neat, and loved the sound system in the bathroom. A funky design, where you can see the tv from the shower. The fridge had good goodies, but expensive (4€ for bottle of water ). Breakfast was served until 11 am during the weekend and until 10 am during the week. They have 2 restaurants , one on the first floor and the second one has a city view from the roof. The first night we walked as the taxi driver from the airport told us that it was a safe city (and we felt it was) so we walked about 30 minutes to get to Restauradores, which is the main downtown area. There we ate and came back on the metro as the station was right at the hotel corner and the metro is easy to use once you have a ticket from the machine. Next day we mapped our day and hit all the interesting points of the city by train, tram and bus.
The check out was pretty easy and they discussed the bill with us. We were surprised that the fridge was connected automatically so the system knew what we consumed and it was added to the bill. The internet in the lobby is free, but in the room is 10€ for 24 hrs. Overall, I highly recommend it.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, 3 weeks ago
Dear Guest, We are delighted to learn that you have fully enjoyed your stay with us. Your really positive and detailed comments have been highly appreciated.We hope you will stay with us again, when you next visit the city of Lisbon. Until then, please accept our warm regards. Antonio Pereira, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Lisbon
#18 Business Hotel in Lisbon
#31 Family Hotel in Lisbon
#41 Luxury Hotel in Lisbon
#46 Romantic Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Official Description (provided by the hotel):
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton

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