This was our third visit to the Pestana Palace. We were up graded to a fabulous room, it was Huge! My memory of our last two visits was that the Staff are delightful, friendly, helpful, never condescending, and eager to please. The Breakfast in the most beautiful of rooms was amazing. Now, there is the addition of a chef who will cook you a delicious Omelette.
The grounds are impeccable, and so well maintained. I used the Gym twice, and the staff were friendly and fun. There were lots of towels, and a water fountain. We requested a three hour late check out, and it was granted without fuss or bother. If you are pondering a stay a the Pestan Palace? GO!