Normally we stay in a different hotel in Lisbon and we booked this one because the one we normally use had prohibitive prices for our stay (due to a congress happening in the area, we were told). I wasn't particularly excited about staying at this hotel as the location did not seem interesting and nor did the hotel (even though, really, we just needed a clean bed for the night).
As it happens we decided to extend our stay and arrive a night early. The reservations team was very helpful and replied to my emails a few days before very promptly. I had booked our room many months ago and to extend I was first offered a much higher rate for the 2nd night but they soon sorted it so that we could have similar rate and then proceeded to offer us breakfast for both nights (which we had not booked).
This is not a central hotel but the metro is just outside and I found this very convenient. Olaias metro station is also very impressive (huge and colourful).
I can't speak highly enough about the staff. The other hotel we used had very cold and distant staff. This one had young, friendly and chatty staff. The guy that checked us in gave us option of which floor we would prefer. We prefer not such high floors even though the lower floors do not have wi-fi connection (bear this in mind...I believe it's from the 7th floor that you start getting wi-fi; you have free internet by cable on lower floors and free wi-fi in the lobby).
I also had the chance to observe and listen how the receptionists were dealing with guests requests while sitting in the lobby using the internet, and again I found them very polite, friendly and helpful.
The bedrooms are very spacious. We were on the 5th floor and had a decent view over the Tagus river but that wasn't the focus. Breakfast area and staff were also very professional and breakfast had everything for all tastes.
We're definitely going to use this hotel again for our Lisbon stays. We sometimes stay in Lisbon before an early flight and this is ideal to get to the airport. It's just a few stops away in the metro.
- Official Description (provided by the hotel):
- The Altis Park Hotel is a 4-star hotel near Lisbon airport (10 minutes), ideally situated for events. 300 rooms, 11 meeting rooms, restaurants and garage parking. Located near the Parque das Nações, 10 minutes from Lisbon airport (5 km), Altis Park Hotel is situated on one of Lisbon's seven hills with breathtaking views overlooking the city and the Tagus River. A highly functional 4-star hotel ideally suited for your business needs by its proximity to Lisbon airport as well as having a Metro station only metres from the door (Olaias Station - red line)with direct line to Airport and Parque das Nações. The Altis Park Hotel offers a modern Congress Centre with 11 fully equipped and refurbished meeting rooms plus a large Auditorium for 280 people. The Hotel Altis Park has 300 newly refurbished rooms, Garage parking, Restaurant and Bar. Leisure and Sport on your doorstep Situated only 100 metres from the Hotel Altis Park, the Olaias Club sports complex has two swimming pools, tennis courts, squash, health club with gym, sauna, Hammam, jacuzzi, hairdresser and shops. ... more less
- Reservation Options:
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- Also Known As:
- Golden Tulip Lisbon
- Lisbon Golden Tulip