I've been for 5 days in this hotel and I'm completely not satisfied about it, so that I don't recommend to book it to anybody.
1) About the rooms: they're small and essential, but that's ok comparing the service to the price.
On the other hand we found two cockroaches in our rooms, so we're not only disgusted but also disappointed. This because the receptionist answered at our questions in this way: "when it's warm it's normal to find cockroaches". No, it's not.
2) About the hotel: it's near to the city centre, 20 minutes walking or just 5 taking the underground, but the building it' very old. For instance an elevator is without a door, so a bit scaring, while the other one is very small, and not safe because of broken glasses which should protect you from falling down. Even if there's a busy road there's no problem with the noise.
3) About the food: we found it disgusting. The meat did not taste as always and when my friend asked for a roast beef it was not cooked at all. But the worst thing is that we gave a paper with all the necessities of a friend who was allergic to lots of thing, well this paper has completely been ignored, so could not eat there. At breakfast even not considering that there was a few possibilities I cannot call jam what was proposed as, and that's only an example. In general we can say that the best dishes were the cakes which were probably bought.
4) About the staff: they were really kind to everyone and I can make only my congratulations to them.
In conclusion I would never come back to Hotel Eduardo VII if the evident problem are not solved first.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, TripOnline SA, Priceline, Despegar.com and Hotels.com so you can book your Hotel Eduardo VII reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Eduardo Vii Hotel
- Eduardo Vii Lisbon
- Best Western Lisbon
- Lisbon Best Western