We made the booking based on Trip Advisor reviews and were, if anything, more impressed than expected. This is the way to see and learn about Portugal.
Our driver, Francisco, was kind, friendly, knowledgable, professional and prompt. He took very good care of us and was really good at balancing when to tell us something and when to let us read or just be silent. As an added bonus, the van (quite nice and safe Mercedes) is equipped with WiFi.
One way to assess a travel agent/advisor is how they handle a problem. We had a hotel, one that I chose, that was not a good fit. We did not expect or ask for a change, but to our surprise and delight, Jose had our reservation changed and we were allowed to move without penalty - at 7 p.m., after a day of touring. We were so happy to be in a more comfortable place.
Jose took care of a special dinner and even arranged for a cake to celebrate my husband's birthday.
Recommendation: book with PPT and ask for Francisco. You will see more of Portugal in a short time, in comfort, than you can in any other way. Second, go with Jose's recommendations. He knows his business very well. It was a delightful trip, well worth the money.
If you own or manage Portugal Premium Private Tours, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.