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“The way to see Portugal” 5 of 5 stars
Review of Portugal Premium Private Tours

Portugal Premium Private Tours
Linhas de Torres, 6, Lisbon 2670-761 , Portugal
+351 917 213 730
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Ranked #9 of 261 Tours & Activities in Lisbon
Certificate of Excellence 2014
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Owner description: We are specialists on private & tailor-made tours, shore tours for small groups in Portugal. Our concept is based on a premium service, quality, warm hospitality and on 100% client attention and satisfaction. Portugal Premium Tours will guarantee you an amazing and unforgettable experience while you visit the highlights and the secrets of Portugal, in a friendly and relaxed atmosphere! Some of the most appreciated places to visit are Lisbon, Sintra, Oporto, Douro Valley, Obidos, Fatima, Santiago de Compostela, Evora, Tomar, Coimbra e Nazare.
Charlotte, North Carolina, United States
Senior Contributor
25 reviews 25 reviews
5 attraction reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“The way to see Portugal”
5 of 5 stars Reviewed April 14, 2013 via mobile

We made the booking based on Trip Advisor reviews and were, if anything, more impressed than expected. This is the way to see and learn about Portugal.
Our driver, Francisco, was kind, friendly, knowledgable, professional and prompt. He took very good care of us and was really good at balancing when to tell us something and when to let us read or just be silent. As an added bonus, the van (quite nice and safe Mercedes) is equipped with WiFi.
One way to assess a travel agent/advisor is how they handle a problem. We had a hotel, one that I chose, that was not a good fit. We did not expect or ask for a change, but to our surprise and delight, Jose had our reservation changed and we were allowed to move without penalty - at 7 p.m., after a day of touring. We were so happy to be in a more comfortable place.
Jose took care of a special dinner and even arranged for a cake to celebrate my husband's birthday.
Recommendation: book with PPT and ask for Francisco. You will see more of Portugal in a short time, in comfort, than you can in any other way. Second, go with Jose's recommendations. He knows his business very well. It was a delightful trip, well worth the money.

Visited April 2013
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosePais, Public Relations Manager at Portugal Premium Private Tours, responded to this review, June 26, 2014
Hello,
Thanks for your kind review.

This is our main goal: to provide tailor-made tours where you could get to know more about Portugal, our History and stories on a service according your interests and needs!

All of us, in Portugal Premium Tours’ team hope to see you again exploring Portugal.

Best regards,
José Pais
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

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Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
UK
Top Contributor
252 reviews 252 reviews
73 attraction reviews
Reviews in 87 cities Reviews in 87 cities
216 helpful votes 216 helpful votes
“Day trip to Sintra and Cascais”
5 of 5 stars Reviewed April 2, 2013

The company was recommended by a colleague who knows one of the Pais brothers and we booked by email a couple of weeks before our trip. Pick up was on time (actually a few minutes early) and Vitor looked after us wonderfully. Despite the lousy weather, he kept up a cheery commentary throughout. The vehicle is comfortable and in excellent condition and he made it clear to us that it was our day, our tour and we could take as long or as short a time as we liked at each stop.
We were a group of four and we were very happy with the service. We took the 9 hour option.

Visited March 2013
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitor P, Co-Owner at Portugal Premium Private Tours, responded to this review, June 5, 2014
Hello,
Thank you so much for your review.
For me it was a pleasure to spend the day with you.
We hope that you want to visit Portugal again to get to know other dream places!
Best regards and thank you,
Vitor Pais
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Jounieh, Lebanon
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Charming Service that cannot be Missed!”
5 of 5 stars Reviewed November 29, 2012

We had a Full day Trip with Mr Vitor Pais on 30 October 12 to Sintra, Cascais & Estoril. We were 2 Couples. The Service that he provided us was outstanding. He even took us for some places that were not in the Schedule (i.e: We stopped for 1/2 an hour to walk on a lovely sand beach since it was a sunny day). The Tour was supposed to end at 17:00 but Mr Pais Offered to take us to Lisbon to a place where you have the best overlooking view of the City. He spent 90 additional minutes with us without any complaint or additional cost. By Far, This tour & Service are better than the Bus Tours where time is strictly allocated and service is usually poor.

Visited October 2012
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitor P, Manager at Portugal Premium Private Tours, responded to this review, January 16, 2013
Thank you for comment

The first objective of our company is 100% customer satisfaction. The second disclosure of Portugal and the charms, unique wines and gastronomy.

In this case, make known some of Portugal, to your small group, it was a pleasure for us.

For us receive your recommendation as a further incentive for us to work better.
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Rotterdam, The Netherlands
1 review
15 helpful votes 15 helpful votes
“wine trip to Alentejo”
5 of 5 stars Reviewed November 26, 2012

With a group of 16 Dutchmen, we enjoyed a great visit to an Alentejo wine and olive oil farm. Good atmosphere and great effort by the organization to show the best of Portugese food and wines.

Visited November 2012
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitor P, Manager at Portugal Premium Private Tours, responded to this review, January 16, 2013
Thank you for comment

The first objective of our company is 100% customer satisfaction. The second disclosure of Portugal and the charms, unique wines and gastronomy.

In this case make a enogastronomy visit program for 16 Dutch was a challenge.

Upon receiving these words of thanks are for us a motivation to do even better.

regards,
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Oslo, Norway
Reviewer
5 reviews 5 reviews
4 attraction reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“Great service”
5 of 5 stars Reviewed October 26, 2012

We used Vitor on a trip along the Portuguese coast and recieved great service and attention.
Highly recommended.

Visited October 2012
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitor P, Gerente at Portugal Premium Private Tours, responded to this review, November 21, 2012
Thank you for comment

The first objective of our company is 100% customer satisfaction. The second disclosure of Portugal and the charms, unique wines and gastronomy.

this case collaborate over these days in the disclosure of Portugal in the TV story of Norway

For us as your words are a motivation.

regards,
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