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“Affordable but classy” 4 of 5 stars
Review of Tivoli Lisboa

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Tivoli Lisboa
5.0 of 5 Hotel   |   Avenida Da Liberdade, 185, Lisbon 1269 - 050, Portugal   |  
Hotel amenities
Ranked #52 of 216 Hotels in Lisbon
London
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
63 helpful votes 63 helpful votes
“Affordable but classy”
4 of 5 stars Reviewed July 10, 2012 via mobile

The best place to stay in lisbon - elegant, well situated and high quality. Rooms are good size, breakfast excellent and facilities are great - especially pool and sky bar. Really love it.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 9, 2012

We were surprised when checking-in with an upgrade to a lovely and spacious room with a very big bed and clean and soft sheets. Bathroom was also very spacious and well decorated with italian marble. Staff/service is perfect as well the restaurant and lobby bar. Very well located in the heart of Avenida Liberdade. It is not cheap, but a perfect choice if you want to give yourself some 1st class treatment from time to time.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2012 via mobile

We had prebooked one of the new collection rooms and upon arrival we were upgraded to a tivoli room! The rooms on 6th,7th and 8th floors are all brand new. The rooms are very clean, spacious and quiet.
The service has been outstanding-reception staff are very helpful.
Location is perfect! Avenida liberade is the nicest avenue in Lisbon and is close to all the major sights.
My favourite feature of this hotel was the skybar, located on the rooftop. The view ffrom the skybar is phenomenal!
We will definitely stay here again!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 6, 2012

i use the tivoli group a lot ,,,,and this hotel will not disappoint,,,,,great location wonderful rooms superb restaurant and a great lobby bar ,,staff were wondeful i have no complaints at all and had a fantastic week end in lisboa ....you can actually miis the entrance if you are driving down the road,,,but its a minor point ,,,go and enjoy it for yourselves

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hannover
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 5, 2012

In fact, that’s not a 5stars place. The hotel requires urgent reform, throwing all its old basic furniture away
Gym is not exactly a gym. Just a room with a treadmill and not much more.
Corridor in our floor was very noisy during early morning.
Bar and restaurant services are extremely expensive. payable internet access
The best point is the location and the pool, but that’s not a 5 stars hotel.
It’s a pity that this was the last hotel of our vacation.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente geral at Tivoli Lisboa, responded to this review, July 9, 2012
Dear Guest
We would like to thank you for sharing your observations regarding your visit to Tivoli Lisboa. Please accept our most sincere apologies for the inconveniences caused and the disappointing experience at the Tivoli Lisboa.

At the Tivoli Lisboa, free internet is provided to members of our loyalty program - GHA Discovery. To become a member of our loyalty program, for free, please visit our website, so that in your next visit you can benefit from this and other GHA advantages.

Regarding the noise from the corridor in your floor, we assure you that measures have been taken in order to prevent the same type of situation in the future.

We would like to let you know that Tivoli Lisboa went through a partial makeover recently. 3 floors have been entirely refurbished, and we now dispose of new room categories, including Collection Rooms: located on floors 6 to 8 of the hotel and with a King Size or double beds, an exclusive private bar, living area, and a modern bathroom in marble with telephone and LCD TV. All collection rooms have exclusive decoration and a unique design concept.

We look forward to having you visit us again so we can provide you with five star service.

We remain at your entire disposal for any additional explanation you may find necessary. Please contact us to htl@tivolihotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 4, 2012

The hotel seems to be getting degraded in the service it offers. The rooms and furnishing is old. The hotel is well placed and located well for a business trip. Breakfast was average. The staff was very helpful and also provided with a free internet login /password. Room service was very quick, tasty and professional. In short, would expect much more from a furnishing point from a 5 star rated property.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 4, 2012

I stayed with my partner in June and had a classic double room. The hotel's in a great location for exploring Lisbon or getting trains out to Sintra. We drove to the hotel from the South and it was very easy to find, plus parking is reduced for residents. Breakfast was lovely. The bar prices were very expensive, but service was spot on. Only one slight grumble in that it took ages for our luggage to be delivered to the room, we had to wait for the room to be ready so had a drink and after 30 mins went up and there was no luggage. In the end we just set off in to Lisbon to explore so not sure what time it got to the room. Other than that everything was perfect, reception staff were excellent with directions and recommendations for restaurants. I'd definitely stay here again when I next go to Lisbon.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tivoli Lisboa

Address: Avenida Da Liberdade, 185, Lisbon 1269 - 050, Portugal
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Lisbon
#41 Business Hotel in Lisbon
#44 Romantic Hotel in Lisbon
#45 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tivoli Lisboa 5*
Number of rooms: 327
Official Description (provided by the hotel):
Located in the heart of Lisbon, this is an elegant 5 star hotel. Renowned for its business meeting facilities for top executives, Tivoli Lisboa continues the tradition of being a well known meeting point in the city. A weekend in this hotel means you can enjoy our swimming pool, a drink in the privacy of our bars and relax meal in one of our 2 restaurantes, Terraço with a unique view and Brasserie Flo Lisbon. ... more   less 
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Also Known As:
Tivoli Lisboa Lisbon
Tivoli Lisboa Hotel Lisbon

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