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“Hotel for boys on fun tour to Lisboa” 5 of 5 stars
Review of Sofitel Lisbon Liberdade

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Sofitel Lisbon Liberdade
5.0 of 5 Hotel   |   Avenida da Liberdade 127, Lisbon 1269-038, Portugal   |  
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Hotel amenities
Ranked #22 of 226 Hotels in Lisbon
Certificate of Excellence 2014
Stavanger, Norway
1 review
3 helpful votes 3 helpful votes
“Hotel for boys on fun tour to Lisboa”
5 of 5 stars Reviewed October 30, 2013

We were 7 middle aged young boys that stayed in Sofitel Liberdade one weekend. The service we got in the bar was exceptional, and the staff in the hotel treated us very well the whole stay, whatever time of day/night we arrived/left the hotel.
Thanx to Karim, Patricia, Phillip. Well be back (if you want to).

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,510 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
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Illinois
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 26, 2013

The first thing you will notice are the comfortable beds. The location is perfect. If you eat in the hotel, the food is good. The hotel lobby has a nice bar. Rooms are clean, and the Wifi is free, unlike some other major hotels. I would definitely return here should I ever find myself in Lisbon again.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, October 29, 2013
Dear Guest,

Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to comment about your experience. We are delighted to read that you had an ideal stay with us and that you enjoyed our “MyBeds”, location of our hotel, quality of our food and beverage facilities and services and cleanliness of our rooms. It would be a pleasure to welcome you to Lisbon on your next trip, thank you for your recommendation!

Yours sincerely,

Dominic Arel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheboygan, Wisconsin
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 25, 2013

What's not to love about this Sofitel...got early check in even though I did not need it, a room upgrade, the most comfortable bed imaginable. Staff is immensely helpful, especially Karim who helped with finding the best feijoada in all of Lisbon. The location is ideal, the Metro is outside the front door. Wouldn't think of staying anywhere else.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, October 29, 2013
Dear Guest,

Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to write about your experience.

We are very glad that you enjoyed our location and that you had a great stay with us. In addition, we are equally happy to know that we have provided you with a pleasant stay. Karim joins me today to thank you for your kind words in regards to the service he provided. We all look forward to welcome you to Sofitel Lisbon Liberdade on your visits to Lisbon.

Yours sincerely,

Dominic Arel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asbury Park, New Jersey, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2013

Greeted by Riccardo on our arrival . The nicest person & most helpful. Helped layout a few areas of Lisbon to explore, Then Karim a real man about town. From knowing where to eat to getting us an umbrella when none was to be had saved the night. Thanks to these guys the weather has not been a problem. Jose the mixologist is amusing & talented . Bar & restaurant prices are double most places but for a high end hotel it is fine,

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, October 29, 2013
Dear Guest,

Thank you for your preference in Sofitel Lisbon Liberdade and for taking the time to comment about your memorable experience.

We are very proud to know that we have provided you with the best and friendliest experience. All our Ambassadors, mainly Ricardo, Karim and José join me today to thank you for your lovely words in regards to the service they have provided. It is a pleasure to know that they have made your stay truly special and that they have met all your expectations. We all look forward to welcome you to Sofitel Lisbon Liberdade in the near future.

Yours sincerely,

Dominic Arel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 22, 2013

We arrived at the Sofitel after a three-hop trans-Atlantic flight. It was great our room was ready. The room was at the rear of the hotel, and as it was the weekend, there were some street parties. But what noise came through was subdued and we got a good night's sleep. Breakfast was included in our rate, and it was a good hot and cold breakfast. We also ate in the hotel's restaurant where the manager and two servers both named Louis took especially good care of us. The concierge was most helpful in suggesting some local sights and attractions, and gave us detailed instructions on how to do it on our own. This was much appreciated. The location is ideal. The Avenda da Liberdale is a wide street, with tree-covered walkways, and many of the upscale shops are within a few blocks of the hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, October 29, 2013
Dear Guest,

Thank you for staying at Sofitel Lisbon Liberdade on your visit to Lisbon and for the time taken to review your stay with us.

We are pleased to know that we have provided you with a great welcome to Europe, and that you have enjoyed our location, service provided by our Concierge and AdLib Restaurant Ambassadors, and quality of breakfast. Thank you for your recommendation!

We look forward to welcome you and your partner to Sofitel Lisbon Liberdade.

Yours sincerely,

Dominic Arel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed October 21, 2013

Great location, good service, good quality toiletries (shampoo, soap, lotion, etc). The A/C didn't work the last nite I was there, thank goodness it was nice cool weather, so ended up openning the window.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottish Highlands, United Kingdom
Top Contributor
89 reviews 89 reviews
42 hotel reviews
Reviews in 47 cities Reviews in 47 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 21, 2013

Great location amid the luxury shops of Lisbon. Handy for metro station meaning easy access to airport. We had a slight problem when we checked in as the balcony/terrace room we had booked was not provided but after asking for the manager we got a very large balcony and a good room. We ate in the hotel restaurant one evning and while the service was a bit hit or miss the food was actually very good. I've been a bit generous with the rating - it should probably be a 3.5 as somer of the other hotels I have given a 4 are much better.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, October 29, 2013
Dear Guest,

Thank you for your preference in Sofitel Lisbon Liberdade and for the time taken to comment about your stay with us.

We are pleased to know that you enjoyed our location, and that the issue with your room was solved instantly. We thank you for your comments in regards to the quality of food in the Adlib Restaurant and for your recommendation.

We hope to have the pleasure of welcoming you and your partner to Sofitel Lisbon Liberdade in the near future.

Yours sincerely,

Dominic Arel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Lisbon Liberdade

Address: Avenida da Liberdade 127, Lisbon 1269-038, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Lisbon
#14 Family Hotel in Lisbon
#18 Romantic Hotel in Lisbon
#21 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Lisbon Liberdade 5*
Number of rooms: 163
Official Description (provided by the hotel):
This 5 star lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre which provides the most essential equipment, and a pleasant library connected to the bar where you can find a selection of paintings from the Beijing School of Arts and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel's ten meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services. ... more   less 
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Also Known As:
Sofitel Lisbon Liberdade Hotel Lisbon
Accor Lisbon Liberdade
Lisbon Sofitel

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