We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A safe choice in Lisbon” 4 of 5 stars
Review of Tivoli Jardim Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Tivoli Jardim Hotel to your Saves list
Tivoli Jardim Hotel
4.0 of 5 Hotel   |   Rua Julio Cesar Machado 7, Lisbon 1250-135, Portugal   |  
Hotel amenities
Ranked #86 of 216 Hotels in Lisbon
Rio de Janeiro, RJ
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
“A safe choice in Lisbon”
4 of 5 stars Reviewed 3 weeks ago

Location: Excellent. Centrally located, very close to a subway station and walking distance from the city center.
Room: Clean, comfortable and spacious.
Staff: helpful and corteous.
Food: breakfast is very good.
It is a safe choice in Lisbon.
Be aware that they sometimes transfer guests to the Tivoli Lisboa. This happened with my parents and with some friends, in different trips. At first, it sounds as an upgrade since it is a 5 star hotel, but it could be a bad experience, considering that they do not offer any help to carry the luggages and may not be prepared to accomodate the guests rightaway.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdes, Gerente at Tivoli Jardim Hotel, responded to this review, 2 weeks ago
Dear LordBY

I am quite happy that you have enjoyed our location and infrastructures; we are definitely blessed to be in the most central area of Lisbon.

In order to motivate our teams, I am certainly going to mention your satisfaction and kind words with the service presented to you in Hotel Tivoli Jardim.

Best Regards

Rui de Sousa

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

418 reviews from our community

Traveler rating
    116
    209
    67
    22
    4
See reviews for
64
152
15
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Canton of Zurich, Switzerland
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel as expected. Good to very good Overall Quality.
Very nice welcome at the reception. Good english. Taking care of customers.
Service check in the beginning nice.
all the best
thank you all for Support!

  • Stayed December 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdes, Gerente at Tivoli Jardim Hotel, responded to this review, 2 weeks ago
Dear GuguseliDavid,

Thank you for sharing your recent stay experience at Hotel Tivoli Jardim.

We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team.

Thank you again and hope to welcome you back soon again in Lisbon !

Kind regards

Rui de Sousa

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Split
1 review
4 of 5 stars Reviewed 3 weeks ago

Rooms are spacious and quiet.The hotel is located near the city center and very close to the metro station. For a breakfast very good food selection.
The staff is very professional and always friendly.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdes, Gerente at Tivoli Jardim Hotel, responded to this review, 2 weeks ago
Dear "242ivanp"

Thank you very much for sharing your experience at Tivoli Jardim.

The Hotel Tivoli Jardim is indeed located in the main Avenue of Lisboa providing very easy access to all landmarks of the city.

We are happy to read that you enjoyed both the facilities of the Hotel and the service of the Tivoli Jardim staff and will share your comments with our team. We look forward to welcome you back

Sincerely,

Rui de Sousa

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here whilst being on a business trip for 4 nights. The hotel boasts a great location as it's pretty much right off the main avenue.
The rooms are comfortable and if I'm not mistaken then most have private balconies.
Breakfast is OK, but it was a bit strange for us as there weren't any fresh vegetables - as cucumbers or tomato or something like that. By the way, the breakfast area turns in to a bar with great music in the late hours of the evening.
I would recommend this hotel to couples, people on business but maybe not that much to families. It's not that it's not suitable, but I think you probably could find a more comfortable place.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdes, Gerente at Tivoli Jardim Hotel, responded to this review, 3 weeks ago
Dear "Svea L"

Thank you for sharing your recent stay experience at Hotel Tivoli Jardim. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team.

Thank you again and hope to welcome you back soon again in Lisbon !

Kind regards

Rui de Sousa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
1 review
4 of 5 stars Reviewed 4 weeks ago

Spacious and comfortable room (nice welcome Hotel staff + full breakfast)
Small drawback: noise of insurers for rooms in front (266 and 264)
Advantages of the hotel: it is placed in the center of Lisbon (with taxi stations and metro by side), the hotel often offers to call a taxi


  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdes, Gerente at Tivoli Jardim Hotel, responded to this review, 3 weeks ago
Dear Mr Fereoln,
Thank you very much for sharing your experience at Tivoli Jardim. The Tivoli Jardim is indeed located in the main Avenue of Lisboa providing very easy access to all landmarks of the city. We are happy to read that you enjoyed both the facilities of the Hotel and the service of the Tivoli staff and will share your comments with our team. We look forward to welcome you back Sincerely, Rui de Sousa General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxfordshire, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We obtained a bargain price for our stay through laterooms.com (under half the cost of the list price). We stayed for 3 nights in late November. It was still warm enough on a couple of days to swim in the outdoor (unheated) pool.

We had a 7th (top) floor room with lovely views. It was spacious enough, despite only being a "standard" room. The bathroom was superb, with a lovely shower.

Breakfast was not included for us but was sumptuous and reasonable value.

We were unfortunately robbed whilst exploring the countryside in a hirecar, the staff back at the hotel could not have been more helpful and sympathetic, and let us use the reception phone to cancel credit cards and phone contracts.

The bed was massive and very comfy. We slept very well here and felt refreshed and ready to explore each morning. Its is superbly centrally located for sightseeing (castle, Baixa, Alfama etc) and for the restaurant/nightlife district (Barrio Alto) - a 10 minute walk away.

Warmly recommended - we enjoyed every minute of our stay. I can't think of a single bad thing to say about this lovely hotel.

Room Tip: Book through a hotel choice site
See more room tips
  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdes, Gerente at Tivoli Jardim Hotel, responded to this review, 4 weeks ago
Dear "Thomas P "

Thank you very much for sharing your experience at Tivoli Jardim!

The Hotel Tivoli is indeed located near the main Avenue of Lisboa providing very easy access to all landmarks of the city. We are happy to read that you enjoyed both the facilities of the Hotel and the service of the Tivoli staff and will share your comments with our team.

We look forward to welcome you back!

Sincerely,

Rui de Sousa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
76 reviews 76 reviews
29 hotel reviews
Reviews in 39 cities Reviews in 39 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lisbon is a somewhat separate destination. Two of the things that I had read which would be unpleasant indeed happened. The taxi driver from the airport tried to cheat (50€ to the center, Ah yes sorry I mean 15€, my English is so bad) and someone tried to sell me drugs (want marijuana, no I don’t, want coke, no certainly not).

Other than that, everyone speaks English and the service is very good. Just like in this hotel, which is very centrally located on the big avenue right between the sights and the shops. The bath and the bed were both excellent, the decoration very modern and the personnel very helpful. The breakfast choice could have been a bit more varied. The pre-prepared coffee at breakfast was distasteful, which is why I will only give 4 stars.

Still, to be recommended if only for the excellent staff.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdes, Gerente at Tivoli Jardim Hotel, responded to this review, 4 weeks ago
Dear "SteveDeVylder "

Thank you very much for sharing your experience at Tivoli Jardim!

We are happy to know that we met your expectations concerning facilities and service.

We will certainly share your comments with the entire staff.

Sincerely,

My best Regards,

Rui de Sousa

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Tivoli Jardim Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tivoli Jardim Hotel

Address: Rua Julio Cesar Machado 7, Lisbon 1250-135, Portugal
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Family Hotel in Lisbon
#52 Business Hotel in Lisbon
#63 Luxury Hotel in Lisbon
#78 Romantic Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tivoli Jardim Hotel 4*
Number of rooms: 119
Official Description (provided by the hotel):
Tivoli Jardim reopens totally remodeled with new bright and contemporary decoration where the lines are based on fresh and natural themes. This oasis in the centre of Lisbon meets the most demanding of tastes with new rooms and exceptional facilities for both business and pleasure. The new colours of this welcoming 4 star hotel, are warm and comfortable but with a balance which creates soothing and restful settings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, Escapio, Despegar.com, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Tivoli Jardim Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tivoli Jardim Lisbon
Hotel Tivoli Jardim

Owners: What's your side of the story?

If you own or manage Tivoli Jardim Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.