I had read several of the previous reviews and found the majority of them to be bang on: this hotel was clean, well located, and decorated in a very modern, funky style. I know there were detractors, but I think your opinion will depend upon what you were looking for in a hotel. As a school group, we wanted clean, simple rooms where everything functioned as it should. We wanted a hotel located near interesting sights, and we wanted food that was tasty, recognizable and plentiful.The Embaixador provide all of this for us, so we thought it was a GREAT choice for a hotel.
This was the first hotel we stayed in on our 2013 school trip with 20 travellers, and we arrived after having lost a whole day in airports and planes due to weather conditions. The staff at the hotel had been alerted to our condition and seemed to be particularly sympathetic and generous to the students, even though very little English was spoken on their part. Check in and check out were efficient and easy. Nothing was a problem, and it really served to set our student travellers in a positive frame of mind for the whole trip.
The hotel is decorated in a style that is completely contrary to what could be expected from the exterior, but the students loved it. Each level seemed to be decorated in a different bright colour, furnishings, walls and floors and all. The floors were painted with some sort of textured flooring that made it easy to roll our luggage around on, which was a bonus! The furnishings were modern and simple and relatively new, and everything worked as it should. The washrooms were rather small - even by European hotel standards, but all of the fixtures were new and again, everything functioned as it should. We've trained our students NOT to expect giant North American bathrooms and so we don't mind small so long as everything works. This was fine. A couple of reviews mentioned that the hotel was cold in March, but having come from Canada, I must say that we didn't notice it as being cold in the hotel at all.
The dining room is on the 9th floor and offers sweeping views of the city and even the river. I have to say that it is not the mosts picturesque panorama I've stayed in, but it was interesting, bright and far better than the parking lot of your standard Holiday Inn back home. The breakfast selection was completely satisfactory, with both hot and cold selections, and plenty for all of us - we were not the only school group in the hotel and still there never seemed to be a shortage of anything.
The building is old and made of stone, and that meant that the hallways could be a bit noisy at times - you can hear every click of each door knob and door closing. As well, as has been noted, the windows are only single paned, and this meant that we heard all of the traffic until 11:30, the group of revellers on the street singing and laughing at 2 am and the vehicles again at 6 am. My wife always travels with ear plugs, and she definitely needed them at this hotel. Even I was looking for a pair...
I found that the noise issue was the only thing we could realistically say was negative in our stay at the Embaixador. In all other regards, it was a fine hotel for a school group to stay in for a few nights in Lisbon. We enjoyed Lisbon, the citizens and the sights, and would recommend this hotel to any other group looking for a good, clean traveller hotel with a bit of personality.
Our corner room seemed a little larger than the hallway rooms of our students.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.