I stayed here for three nights in a private room. It was excellent. I'll tell you why. At first, all of the staff is really friendly and extremely helpfull. When we wanted to rent a car the receptionist called immediately some car-rental companies to inform. A little chat with them broadens your Lisbon experience because they can give you a lot of hints which can be really helpful. The staff makes you feel at home and they have respect for their guests.
Next to the perfect personal approach the hostel was really clean and the breakfast was great (it was a suprise for us that that was included). Just grab a cup of coffee and sit on the lovely roof terrace to enjoy a view over the city. (another good point: the location of the hostel).
To state briefly; if you're looking for a nice, calm, home-like, friendly hostel you should book this one definitely.
Enjoy Lisbon and the rest of the world ;)
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