We had heard great things about this hotel so we booked it for three nights in October 2012. We booked the best room which is a 2 storey suite with a private terrace looking out to the river. This suite is beautiful but has problems. We thought the smell of mould would dissipate after a day with windows open. It did not. There were water blisters in the wall from a leak somewhere. We saw piles of sawdust along the baseboards. Termites! Thankfully they stayed within the walls. This room has no wifi service whereas others do have it. After 2 nights we requested to change rooms to a less expensive room. This was in the main building and it was perfect. Clean, spacious, a better bathroom and shower and wifi. It appears that the hotel is slipping in its level of care and maintenance. The management thought nothing of our concerns about the first suite. This was disappointing. On a positive note the dining room is still excellent though pricey. The courtyard and entry stair is beautiful. The staff were helpful with bags. Location is slightly far from the centre but we enjoyed the 45 minute walks into the core.
- Official Description (provided by the hotel):
- Historic 17th century Convent converted to a homey Pension encompassing a patio & gardens overlooking river. ... more less
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- Also Known As:
- York House Hotel Lisbon
- York Hotel Lisbon