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Hotel Avenida Palace: Traveler Reviews

5.0 of 5
Rua 10 De Dezembro 123, Lisbon 1200-359, Portugal
Hotel amenities
Special offer
Free Welcome Port
Hotel Avenida Palace
Ranked #9 of 212 hotels in Lisbon
4.5 of 5 stars 416 Reviews
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416 reviews from our community

What travelers say about this hotel
  • Very good(11)
  • Breakfast room(7)
  • Junior suite(7)
  • Very nice(7)
  • Rossio train station(5)
  • Great location(5)
  • Rossio station(4)
  • Old world(3)
  • Perfect location(3)
  • Right next(3)
Traveler rating
    264
    109
    30
    7
    6
Only show reviews for Family (59) | Couples (170) | Business (18)
Date Rating
Santa Clara a Velha, Portugal
1 review
“Unique Charm Hotel”
5 of 5 stars Reviewed July 17, 2010

This was a stay to be treasured. As we entered the Avenida Palace, we entered a luxury atmosphere. The decor of the main lounge is breathtaking. Our suites were spacious and well equipped. We loved the fruit basket on our arrival. Although the hotel had no Restaurant, it made no difference because the concierge had a lot of suggestions in the surroundings. The hotel is rather central. Breakfast is great and the breakfastroom is one of a kind. The staff was very nice and helpful.

  • Stayed July 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JoGlobal about Hotel Avenida Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coimbra
1 review
“A jewel in the best location”
5 of 5 stars Reviewed July 10, 2010

we stayed at the avenida palace for five days. we wanted to visit lisbon and sintra. our car was kept the whole time in the hotel garagefor free . the bedroom was not too big but it was classy. there is an outstanding living room/ bar with live music when we arrived. the staff is great. the hotel location is the best. we will surely return.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelller2008 about Hotel Avenida Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santos, SP
1 review
“Excellent”
5 of 5 stars Reviewed July 6, 2010

Very sorry, but everything at the Hotel was Excellent of course including the people which was very polited.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask carioni about Hotel Avenida Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Perfectly positioned and wonderful staff - especially the Concierge”
4 of 5 stars Reviewed June 25, 2010

My friends and I stayed at the hotel to celebrate my birthday. Our stay was wonderful and the staff could not have done more to help make our stay as memorable as possible. A delicious bottle of chilled rose wine was sent to my room, with compliments from the management, The Concierge, in particular, was amazing. He always found time to give us the guidance we needed to ensure that our visit to Lisbon was all that it could have been - from advice on restaurants, making bookings for us and telling us the quickest and best routes from A to B. The hotel is very centrally located for all sight-seeing. It has an air of grandeur about it, particularly in the public rooms. For position and helpful staff, I doubt that you can do better.

  • Stayed June 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RUDIREEV about Hotel Avenida Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“great location”
4 of 5 stars Reviewed June 20, 2010

Grand style hotel, with mammoth gilt-chaired lobby, conveniently next to the Rossio station (gateway for Sintra trip), walking distance to several theaters. Concierge was completely unhelpful and desk clerk was interested in making jokes, not responding to needs. Rooms are a bit tired but quiet, and breakfast buffet is sumptuous. Hotel needs to provide internet/computer facilities. Nice welcoming fruit plate.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask BJaneH about Hotel Avenida Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
June 21, 2010
Dear Madam,
I want to thank you for staying at the Hotel Avenida Palace.
I also want to thank you for your feedback nevertheless there is a detail I would like to call attention to: we have wireless internet connection in the entire hotel and cable connection in all rooms and also there are 2 computers available for our guests to use as they please.
We are sorry that you didn’t have the opportunity to take advantage of these facilities.
We strive to please our guests at all times and look forward to have the pleasure of your visit in a near future.
Sincerely Yours
Pedro Costa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Avenida Palace

  • Avenida Palace Hotel
Address: Rua 10 De Dezembro 123, Lisbon 1200-359, Portugal
Price Range: $$

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