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“Perfect location, charming boutique experience” 4 of 5 stars
Review of LX Boutique Hotel

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LX Boutique Hotel
4.0 of 5 Hotel   |   Rua do Alecrim, N12, Lisbon 1200-017, Portugal   |  
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Hotel amenities
Special Price
20% off room rate
Ranked #21 of 217 Hotels in Lisbon
Istanbul, Turkey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Perfect location, charming boutique experience”
4 of 5 stars Reviewed July 30, 2014

I stayed here in early June for a leisure/touristic trip to Lisbon with the parents, and it's central location and comfort was a life saver. We could walk to many of the main attractions of Lisbon and our rooms had gorgeous views of the water and the square in front of the hotel.
The rooms are very comfortable, though the see-through glass doors of the toilets are a bit awkward and don't afford much privacy at the expense of looking sleek. Otherwise, the decor is gorgeous and the design feels like a private home with beautiful furnishings. The only real criticism I could have is the confusing layout of the elevator and rooms (certain rooms are only accessible through either one elevator or the other) but I guess this can't be helped and it's due to the period charm of the building. The breakfasts in the morning are very good, continental European fare, and the sushi from the bar in the evenings was very exquisite. Overall a great stay that wouldn't have been the same if it weren't for the ease and location of this chic boutique hotel.

Room Tip: Go for the upper floors for a more impressive waterfront view and less noise from the streets below
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, General Manager at LX Boutique Hotel, responded to this review, July 31, 2014
Dear guest,

Thank you so much for the time you took to review your experience at the lx boutique hotel, it was great hosting on your most recent Lisbon experience and I'm positive we'll meet again in the future!

About the architectural constraints, you're totally right. The building is in an historical neighbourhood and as so, the city hall doesn't allow any infrastructural modifications! Personally, I prefer it as it is...it's more real! About the river views, their unique for a city hotel, I'm very happy you valued it!

If you wish to keep up with the city/hotel news, follow our fb page or subscribe the LX Club newsletter on our website. On your return, don't forget check our special deals (also on our website) and guarantee the best online rate!

Kind Regards
Gonçalo Dias
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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612 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Madrid
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 29, 2014

The good: Location is sometimes everything when you travel and this charming boutique hotel is very convenient when it comes to that. The rooms are very nicely decorated and clean, the bathroom on-suite cabin is a very interesting feature and the staff is friendly. The breakfast does help you to get a good start in the morning and is justified for the size of the hotel. The hotel provides custard tarts and drinks daily at the reception. Despite the fact that the hotel is located just beside a very busy pedestrian street who's clubs and bars are overflowing with lots of young people till late night the noise is barely noticeable. When it comes to exploring the city most of the sights are easily to reach by foot or by the typical tram.

The bad: Warning to couples or travelers that share a room that are sensitive when it comes to their bathroom routine. Although the bottom half of the glass wall facing the bed is frosted you still kinda get the idea what is going on behind it. The only really negative remark regards the clearance between the doors and floor which is bothersome if you have noisy guests next door with screaming kids running between the two rooms they occupied or cleaning staff chatting loudly at 9.30 am on a Sunday. The booklet which usually contains information about the hotel and it's amenities was missing pages and wasn't replaced even after we pointed out that we didn't know how to get in touch with reception besides leaving our room. Minor issues that hopefully will be fixed for future guests.

The conclusion: Very charming and chic boutique hotel in a central location perfect for your first visit to Lisbon. The hotel staff although very friendly could be a little bit more receptive towards issues pointed out by guests. Other than that we had a very pleasant stay and would come back.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, July 30, 2014
Dear David,

Thank you so much for the time you took to review your experience with us and for such a detailed commentary. I'm happy you've enjoyed most of your stay and I'm sure we'll meet again in the near future.

About your remarks, and starting for the goods! I couldn't agree more with the remarks on the location and staff. A riverside hub, walking distance for the main sights, in the most trendy neighborhood, it's definitely unique and a most! The staff, is the soul of the hotel and turn your stay into an experience!

About the "bads", I'm glad to say that we have a solution for you! Our superior rooms have blinds on the bathroom, offering total privacy to the most shy! We'll implement this system in the standard rooms in the near future.

If you wish to keep up the city/hotel news, follow our fb page or subscribe the LX Club newsletter on our website. On your return, don't forget to check our own online deals, best price guaranteed!

Kind regards
Gonçalo Dias
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

Loved this hotel for so many reasons - it's beautifully decorated in cool indigos and white; our room although not huge, was really well equipped and very comfortable, and the staff were both friendly and helpful. It's also really well located, close to the Cais Sodre bus/train station, loads of trams just round the corner and the bus from the airport stopped close to the end of the street. Cais Sodre itself was a great find, a really cool area with lovely cafes and bars - actually preferred it to the scrum of Barrio Alto, which was a bit touristy. The area was really busy at the weekend but as we had a room towards the back of the hotel, we weren't bothered by any noise. Loved it and loved Lisbon- both great value, stylish and friendly - can't wait to come back.

Room Tip: Other reviewers have commented on the noise - we had a room to the back of the hotel, so although we...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, July 30, 2014
Dear Sarah,

Thank you so much for your kind words, it was great having you with us and even better to be sure we'll meet again in the future!

About your remarks, I totally agree with the location commentary! The neighborhood grows everyday with new spots opening in the most exquisite places. I bet you that on your return you'll find it completely different!

If you wish to keep up with the city/hotel news, follow our fb page or subscribe the LX Club newsletter on our website. Don't forget to check our online deals, best price guaranteed.

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 27, 2014

Lovely little budget/mid-range place and very convenient to the Cais Sodre train and bus station and close to the revitalized waterfront. Quiet even though off of a busy main street. Walkable to the hot Bairro Alto and city center neighborhoods, and easy to set off to other main Lisbon sights by foot or catch tons of tram and bus options just out the front door on Rue do Arsenal. Staff was super friendly. We arrived separately by about six hours and check in and getting keys was smooth for both of us for checking into the same room. Good wi-fi and nice bathroom.

The room was pretty tiny, not sure if that's the usual or just what our rate got us. Would absolutely stay here again if I needed a basic hotel in Lisbon.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Owner at LX Boutique Hotel, responded to this review, July 29, 2014
Dear guest,

Thank you so much for your kind words! It was great having you with us and even better to feel we're able to match your expectations! I'm positive we'll meet again in the future!

The location is indeed unique, and the riverwalk at this time of the year is a must!

If you wish to keep up with the city/hotel news, follow our fb page or subscribe the LX Club newsletter on our website. On your return, don't forget to check our own online deals, best rates guaranteed!

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 25, 2014

We choice this hotel because of it's location, central and close to the train station to go down the coast. The hotel looked very nice in and out and the young staff were friendly and helpful. Small custard tarts were put out each day which was nice to come back to. There was also a jug of iced water available for guests, useful when coming back to pick up your bags on the last day. Each evening there was also a small glass of wine and 3 sushi each, which were all very good and free. These little touches made the hotel stand out, although I personally would have preferred a slightly cheaper breakfast and less freebies (although compared to other hotels of the same standard the breakfast price is probably reasonable).

The only issue we had was noise on Friday and Saturday night at about 4am. It was enough to keep my husband awake but not me, so maybe not a good choice if you are a light sleeper, otherwise I think an excellent choice, especially for the money.

Room Tip: I think if you choose a more expensive room you are put higher up. Maybe that would be quieter?
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Owner at LX Boutique Hotel, responded to this review, July 29, 2014
Dear Fiona,

Thank you so much for the time you took to review your stay at the lx boutique hotel, it was great hosting you on your most recent Lisbon experience and I'm sure we'll meet again in the future!

Starting for the location and costumer service remarks. The location is indeed unique, a city hotel just a few meters from the riverside it's a find in an European capital! About the costumer service, it's something we really value and try our best everyday to overcame our guests' expectations!

On the noise commentary, it was a standalone event, reported by some of our clients and already solved!

If you wish to keep up with the city/hotel news, follow our fb page or subscribe the LX Club newsletter on our website. On your return, don't forget to check our own online deals, best price guaranteed!

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
1 review
5 of 5 stars Reviewed July 23, 2014

Very chic hotel in a hip neighbourhood. Loved the decor and especially the local pastries at the reception and the complimentary sushi at the restaurant is wonderful, don't miss it. We enjoyed it every night as a starter before heading to dinner in town. The hotel restaurant is also very good (if you like sushi), some locals also came to have dinner there. The location of this hotel is the best feature...5 min walk to Metro/tram, 5 min to seaside and best of all street below full of busy restaurants and bars. Across the street, there is a very nice cocktail bar (Pensao Amor) with a "secret" entrance also from the bar street below. Don't miss it. ;)

Only negative is the almost see through bathroom walls, (common in modern hotels), but don't like them personally. Also the room was quite small, but ok for a short stay.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, July 24, 2014
Dear Ann- Mari,

Thank you so much for the kind words, it's great to feel we've been a plus on your must recent Lisbon experience and I'm sure we'll meet again in the near future!

About your remarks, I agree with everything you've said, location and costumer service is something we really value and I'm glad our costumers can feel it!

If you wish to keep up with the city/hotel news, follow or fb page or subscribe the LX Club newsletter on our website. If you need anything from us don't hesitate to ask.

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

Only stopped in Lisbon for the night but this was a great hotel to chose. Location for me was perfect, just across the road from the Metro, plenty of cafe's/ sea fronted restaurants/bars nearby. It seemed like it was the up and coming part of Lisbon with plenty of pop up events and local people around.
Hotel room was great (city superior) we were even given a sea view, spacious room with a modern feel to it. Very comfy beds, lovely window seat, great shower - couldn't say enough good things.
Helpful staff who stored our bags when we arrived before check in and again once we'd checked out. Whole experience was topped off with complimentary glass of wine and sushi before we headed out for the evening. Would recommend to any young couple/friends. Some people have mentioned noise trouble, I found once the windows were shut there was no outside noise and electric blind helped cut out the light for a great nights sleep.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, July 22, 2014
Dear guest,

Thank you for your kind words! It was great to host you at the lx boutique hotel and feel we've been a plus on your most recent Lisbon experience!

About your specific commentaries, I'll have to stand out the location one. It's amazing the growth this district had in the last couple of years, assuming itself as the place to be! If you add to all this the 100mts distance to the river, you have an unique spot!

I invite you to subscribe the LX club newsletter on our website or to follow our fb page, and keep up with the city/hotel news. On your return, don't forget to check our own unique online deals (on the website), best price guaranteed.

Hope to see you soon.

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LX Boutique Hotel

Address: Rua do Alecrim, N12, Lisbon 1200-017, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 217 Hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — LX Boutique Hotel 4*
Number of rooms: 61
Official Description (provided by the hotel):
Located in the heart of the triangle between Chiado, Baixa and Cais do Sodré districts, Lx Boutique Hotel offers themed rooms with unique views over Lisbon and Tejo River. All Boutique Hotel elegant rooms are equipped with air conditioning, a mini-bar, and a private bathroom. There is an iPod docking station, LCD TV and free Wi-Fi in every room.Guest can enjoy Confraria, a trendy sushi restaurant that also serves a variety of teas, beverages and wines all day. For a typical Portuguese food experience, there are several alternatives just outside the door. Lx Boutique Hotel is 5 minutes’ walk from several restaurants, bars, cafés and shops. Guests can benefit from the 24-hour front desk service Lx Boutique Hotel provides. It also offers laundry and car hire services. An airport transfer shuttle is available upon request. Historical sites and museums such as Lisbon Cathedral, Praça do Comércio, Igreja de São Roque and the Chiado Museum are within a 10-minute walk. Lisbon’s Portela International Airport is within a 20-minute drive away or a 10-minute metro journey. ... more   less 
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