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“Not the best price/quality ratio” 3 of 5 stars
Review of LX Boutique Hotel

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LX Boutique Hotel
4.0 of 5 Hotel   |   Rua do Alecrim, N12, Lisbon 1200-017, Portugal   |  
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Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #21 of 219 hotels in Lisbon
Helsinki, Finland
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Not the best price/quality ratio”
3 of 5 stars Reviewed January 28, 2013

The room was small, walls were made of paper and the breakfast, for which you have to pay an extra fee was not up to the standards how was waiting for such a kind of hotel.
The staff was very nice and helpful. Location is prefect if you want to enjoy both sightseeing an night-life.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Owner at LX Boutique Hotel, responded to this review, February 16, 2013
Dear Guest,

Thank you for your review on your must recent Lisbon Xperience. I'm sorry you could not really meet the standards you were expecting. Please help us improve and feel free to discuss the particular issues you disliked directly with me. You'll get my contacts from our website.

Nevertheless, I'm happy you've liked our staff and location and I truly hope you'll give us a chance to change your opinion!

Kind Regards
Gonçalo Dias
(Hotel DIrector)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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427 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2013

We had a wonderful weekend in Lisbon celebrating my friend's birthday. The LX hotel is just gorgeous and in a fantastic location, although be prepared to walk up some steep hills in Lisbon! It is in the Bairro Alto/Chiado district and close to the trams and metro stations.

When we arrived they had upgraded our room to a river view which was lovely. The staff were always extremely friendly and very helpful with suggestions of sights, restaurants & bars which all turned out to be excellent choices. Our bedroom was modern & decorated very nicely.

Most afternoons there was port and pasteis (amazing custard tarts - a local must-try) left in reception for the guests to help themselves which was a really nice touch after a long day walking around the city.

I would highly recommend this hotel for your stay in Lisbon.

Room Tip: We had booked a Xssential Backstreet room on a very good deal and were upgraded to a river front roo...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Owner at LX Boutique Hotel, responded to this review, January 26, 2013
Dear Mel,

Thank you for your kind words. It's great to feel we were able to overcame your expectations and provide you an unique Lisbon Xperience. Your kind words will be passed on to all the staff!

About the custard tarts, it's a traditional portuguese pastry called "Pastel de Nata". I'm happy you liked it!

Hope to see you soon on the lx boutique hotel. On your next visit don't hesitate to contact me or the hotel directly and get access to our special rates not available online.

Kind Regards
Gonçalo Dias
(Hotel Director)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 14, 2013

+
Great location close to the metro, and to Barrio Alto and Chaido with restaurants and shopping. Would def. livve in this area again or maybe in Chaido but not in the north were a lot of the other hotels are located.
Nicely decorated room, large bed and a fresh bathroom. Friendly staff and good services.

-
Maybe the bed was a bit hard. The breakfast tasted good but not that many choices. The safety box was very small (fits an iPad but not a computer). No conditioner (only a combined shampoo-conditioner) but good quality products. For 5 "stars" i miss the little extra, the unexpected.

Room Tip: Rooms: We took a xential room with citylight view and we got a corner room so actually we got a vie...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Owner at LX Boutique Hotel, responded to this review, January 26, 2013
Dear Viktoria,

Thank you for your reviews and tips. It was great to have you with us and we'll pass your kind words to all the staff. We're actually a 4star hotel, even though with a 5star service and quality!

On your next visit to Lisbon you must check in to out Riverfront rooms. A river sunset on a City prime location is unique. Contact me or the hotel directly and get access to a special rate.

Kind Regards
Gonçalo Dias
(Hotel Director)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

I stayed in lx for 4 nights and the room was superb. I found the room was so convenient, clean, everything was just perfect. I recommended the guest to stay here since the receptionist really helps a lot during your stay, such as information of the city, restaurant reservation, etc.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Owner at LX Boutique Hotel, responded to this review, January 26, 2013
Dear Guest,

Thank you for your review on lx boutique hotel and sorry for my late reply. It was great having you with us and even better to feel we’ve been able to fulfill your expectations! Your kind words will be passed on to all the staff.

On your next visit to Lisbon don’t hesitate to contact me or the hotel directly for your reservation and get access to rates not available online.

Kind regards
Gonçalo Dias
(Hotel Director)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 23, 2012

We love the location of this hotel. Walking distance from Bairro Alto area and about 5-10 minutes walk from the subway station which has a supermarket.

Deco was beautiful and service was great. A suitable place for young adults. Only wish the rooms were bigger with proper wardrobe space. Bed could have been more comfortable. There's plenty of seating area with coffee table books near the reception and sometimes it's nicer to take the stairs from the room instead of the lift to just admire its furnishing on your way down.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, January 26, 2013
Dear Guest,

Thank you for your review on lx boutique hotel and sorry for my late reply. It was great having you with us and even better to feel we’ve been able to fulfill your expectations! About the room size, we must check our Xpanded rooms, ideal for longer stays!

On your next visit to Lisbon don’t hesitate to contact me or the hotel directly for your reservation and get access to rates not available online.

Kind regards
Gonçalo Dias
(Hotel Director)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 17, 2012

Great location! We were planning to stay further away until a friend recommended LX Boutique and we are so grateful we listened and chose this location in Lisbon.

My boyfriend's birthday was during our stay and the hotel staff left a "Happy Birthday" bottle of tawny port in the room for him on his bday, along with some local pastries. We were so surprised to receive such a thoughtful gift!

Some reviews said the noise level was high but we didn't have that experience. If the windows were open you could hear the street noise but once the window was closed we heard nothing. Very comfortable bed and cozy room kept us sleeping like babies. Very good sized bathroom with a rain shower. The only complaint would be that the water took a long time to get warm in the morning but it is an old hotel building. Once warm, it remained hot for our showers.

The staff was very helpful with planning transportation for us and providing local information as well. They informed us the trains went on strike and helped us get bus schedules to our next destination.

We highly recommend LX Boutique and would love to stay there again!

Room Tip: Citylights rooms are great, enjoyed an upgrade to Xpanded room.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, January 26, 2013
Dear Jodi,

Thank you for your review on lx boutique hotel and sorry for my late reply. It was great having you with us and even better to feel we’ve been able to fulfill your expectations and be a positive part of your Lisbon Xperience.

On your next visit to Lisbon don’t hesitate to contact me or the hotel directly for your reservation and get access to rates not available online.

Kind regards
Gonçalo Dias
(Hotel Director)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 17, 2012 via mobile

I just tried the resturant. The menu is basically sushi, with surprises. At night the ambience is very, very nice. Always full on beatiful people enjoying the night. Also the cocktails and very good. Go late.

Stayed October 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, January 26, 2013
Dear Guest,

Thank you for your review on lx boutique hotel and sorry for my late reply. Our sushi restaurant is indeed on of the best we know.

Now we must xperience staying with us in the hotel a enjoy an unique Lisbon Xperience!

Kind regards
Gonçalo Dias
(Hotel Director)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about LX Boutique Hotel

Address: Rua do Alecrim, N12, Lisbon 1200-017, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 219 hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — LX Boutique Hotel 4*
Official Description (provided by the hotel):
Located in the heart of the triangle between Chiado, Baixa and Cais do Sodré districts, Lx Boutique Hotel offers themed rooms with unique views over Lisbon and Tejo River. All Boutique Hotel elegant rooms are equipped with air conditioning, a mini-bar, and a private bathroom. There is an iPod docking station, LCD TV and free Wi-Fi in every room.Guest can enjoy Confraria, a trendy sushi restaurant that also serves a variety of teas, beverages and wines all day. For a typical Portuguese food experience, there are several alternatives just outside the door. Lx Boutique Hotel is 5 minutes’ walk from several restaurants, bars, cafés and shops. Guests can benefit from the 24-hour front desk service Lx Boutique Hotel provides. It also offers laundry and car hire services. An airport transfer shuttle is available upon request. Historical sites and museums such as Lisbon Cathedral, Praça do Comércio, Igreja de São Roque and the Chiado Museum are within a 10-minute walk. Lisbon’s Portela International Airport is within a 20-minute drive away or a 10-minute metro journey. ... more   less 
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