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“Brilliant, exceptionally pleasant..” 5 of 5 stars
Review of Inspira Santa Marta Hotel

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Inspira Santa Marta Hotel
4.0 of 5 Hotel   |   R. de Santa Marta n. 48, Lisbon 1150-297, Portugal   |  
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Ranked #24 of 216 Hotels in Lisbon
GreenLeadersPlatinum level
London, United Kingdom
1 review
“Brilliant, exceptionally pleasant..”
5 of 5 stars Reviewed December 16, 2013

We stayed at the hotel for our wedding anniversary, we booked from BA holidays. The hotel situated close to the main avenue which means close the bus station & Metro. Rossio(main Centre) 10mins walk.
We have not come across such a friendly team, smile and greetings speak a lot of words.Hotel staff very helpful, extremely knowledgeable and provide valuable advice to plan your trip. They are equipped with maps etc. Breakfast selection is good. WE recommend it, will definitely stay again.

Room Tip: Room is pleasantly decorated with all amenities, fresh towels daily, room made in time, intelligent...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, December 18, 2013
Dear "ABDUL r"
We are delighted to read your comments and recommendations.
Look forward to welcoming you back.
Best Regards,
Nick Roucos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,025 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
London, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2013

I stayed at this hotel for my Birthday in November and found it to be very well located. The staff were friendly and had planned me a little surprise in our room once we got back from our day of travelling which was very sweet of them. All in all considering the location, cost and quality of the rooms I found this to be a good choice.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, December 6, 2013
Dear "Gul D"
Delighted to read about your Birthday Getaway. Thanks for the recommendation.
With kind regards,
Nick Roucos
General Manager
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New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 26, 2013

Main lobby area of the hotel is nice, but rooms are tiny with carpet. Shower is open in the room - which would be fine, if the room had hard wood floors. Once we entered the room, it smelled of mildew. We aired out the room for the day, which helped, but could not get over the moist, misty atmosphere. Toilet room was dated. Hotel tried to charge us for breakfast after Jetsetter told us breakfast was included. However, it is a relatively convenient location.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, November 28, 2013
Dear "Kmnash121"
Thank you for your feedback. We were sorry to hear that your room was not adequate and we will be taking steps to ensure this does not recur. Extractors exist in the room to remove the humidity and it would appear in this case the extraction was not functioning properly. As you can see from other comments, the vast majority are positive thus you will understand this was a one-off.
Best Regards,
Nick Roucos
General Manager
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Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2013 via mobile

Beautiful hotel very well renovated. The staff was very nice and helpfulf and did everything to make us felt welcomed. The location just next to Avenida de Liberdade is super by giving access easily to many sites and excellent restaurants. Will definitely go back there next time I am in Lisbon.

Stayed October 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, November 19, 2013
Dear "Isabelle...."
We are very happy that you enjoyed your stay with us and that our staff made you feel welcome.
Look forward to welcoming you back one day!
Best Regards,
Nick Roucos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
1 review
5 of 5 stars Reviewed November 14, 2013

Very quiet, very comfortable, perfect location with walking distance everywhere, exceptional staff and a nice SPA to relax an hour. The view from some rooms are not so exciting.
I highly recommend this hotel!

Room Tip: The view in Room 318 is straight into the hospital just 5 meters away, looking into a room full of p...
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, November 18, 2013
Dear "Edward F"
We can´t thank you enough for your kind words and recommendation.
Best Regards,
Nick Roucos
GM
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London
Top Contributor
142 reviews 142 reviews
57 hotel reviews
Reviews in 61 cities Reviews in 61 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed November 7, 2013

Hotel is just off Avenida da Liberdade which is very convenient for walk to central Lisbon, sightseeing buses, airport bus etc. Hotel is modern and comfortable, free internet (we were asked if we had any more than 6 devices!!!). Tea and coffee making facilities as well as complementary bottle of water which you don't always find on the continent. Quite a few good neighbourhood restaurants within a couple of hundred yards.
Clean, comfortable and well designed room over a tiny side street - was very quiet. Overall a very good value stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, November 8, 2013
Dear "LondonKay..."
We are som glad you had a very good value stay!
We look forward to welcome you back on some future occasion.
Thank you for your taking the time and trouble to leave your feedback - ost appreciated.
Nick Roucos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 4, 2013

The Inspira Santa Marta is a very good hotel. Stayed there for three nights in November. The staff is super accommodating and helpful. Rooms feature a super modern design. Hotel is very clean. Nicely located on a quiet street just off Avenida da Liberdade, which is lined with high end boutiques and stores. Breakfast is a very good value. I didn't use the spa but it's nice to have the free access. Another perk is the free bottled water and coffee in room. Internet and cable had some problems while there but nothing major.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, November 8, 2013
Dear "Gary H"
Your review is very helpful and very complimentary
Many thanks.
Nick Roucos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inspira Santa Marta Hotel

Address: R. de Santa Marta n. 48, Lisbon 1150-297, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 216 Hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inspira Santa Marta Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
Inspira Santa Marta Hotel is a medium-sized, trendy 4 star hotel offering an urban retreat to those visiting Lisbon for business or pleasure. The hotel is located in the heart of the city, in Rua de Santa Marta, just off Avenida da Liberdade. With a contemporary decor, Santa Marta Hotel offers 89 rooms of different categories. Here lighting, color, sound, energy and materials have been carefully designed and put together according to the principles of Feng Shui. The rooms are equipped with integrated, cutting-edge technology allowing guests the freedom to remain in touch with business colleagues, family and friends and to access local information - all at the touch of a button or two. Whether visiting Lisbon on business or leisure, our aim is to provide our guests with a memorable stay. ... more   less 
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