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“Clean, Contemporary and Simple” 5 of 5 stars
Review of Inspira Santa Marta Hotel

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Inspira Santa Marta Hotel
4.0 of 5 Hotel   |   R. de Santa Marta n. 48, Lisbon 1150-297, Portugal   |  
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Ranked #23 of 219 hotels in Lisbon
GreenLeadersPlatinum level
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Clean, Contemporary and Simple”
5 of 5 stars Reviewed October 26, 2012 via mobile

My boyfriend brought me here as a surprise for my birthday. I was pretty dubious as I'm very fussy about where I stay and I've always booked our accommodation. As the taxi turned onto the street, My first impression was 'don't stop here!!' But. When I entered the reception I was instantly relieved and when I saw our room I was really happy. I loved the layout, super clean, modern, no clutter or frilly bits.

I see what people have said about the shower and sure it can probably be a bit messy with that strange drainage style and you definitely do not want to share a room with someone you don't know well because there is no privacy in the shower. But I liked it. For obvious reasons :)

The reception staff were really helpful and one spoke french as well as english. Breakfast was nice but I preferred to eat outdoors at the local places.

I would definitely stay there again.

Oh, and the bar was well stocked.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa_Marta_Hotel, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this review, November 22, 2012
Dear "Kaelou",
Thank you very much for sharing your recent experience at Inspira Santa Marta Hotel. We're glad to read that your first impression turned out a nice surprise as you stepped in, yes,
your boyfriend had defenitely made the right choice :-)
We hope to welcome you again soon !
Kind regards,
Sandra Mencucci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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902 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Victoria, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 24, 2012

Very well located (minutes to the main parts of Lisboa we went to visit) and easy to get to and from - trendy-ish hotel but got to admit I was disappointed to get into the room. It was a bit drab and poorly designed - sustainability to a fault. The shower base was either broken or so sustainable we could have lifted it up and it made some noise when we used it. Staff were friendly enough - breakfast was great. Free internet won points.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, October 30, 2012
Dear "MrJAClark"

Thank you for your review. We are sorry to read your comments regarding the design of the room. We are currently reinforcing the shower bases in some rooms to ensure they do not lift.
Thank you for your comments regarding staff and breakfast and internet - those were very encouraging.

Best Regards,
Nick Roucos.
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Stockholm, Sweden
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 18, 2012

First of all - I wouldn't going back to this hotel again. At first sight it doesn't give the impression of being anything special, once inside it's really nice - modern and welcoming.

The staff are very helpful and friendly - we could even have breakfast before 7 a.m. when we asked.

Another thing that struck me was that everything smelled very good when I came back home - must have been something in the air! I guess the SPA has some impact on this ... The SPA is by the way very nice even if I don't like when the treatment ends with a suggestion to buy a very expensive (Décleor) product.

When you are hungry, just step outside the doors and choose any restaurant. We were happy with service and quality of meals everywhere. If you would like to do some shopping, just follow the road to the left outside the hotel, walk for 10-15 minutes and you are "downtown". The way to walk there is very, very Lisbonish!

The only negative about this hotel is that they have tried to be way too modern. There are a lot of choices just to turn the lights on. A panel with 4-5 buttons and you are always making the wrong choice.

I hope to get back to Lisbon soon. I will stay at this hotel then!

Room Tip: I had a room at third floor and it was very good! Some of my colleagues were complaining about hard...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this review, October 22, 2012
Dear "Jolika",
Thank you for your kind words about your recent stay at Inspira Santa Marta Hotel. We're glad that you enjoyed our property once stepping in !
We hope to welcome you again soon.
Best regards,
Sandra Mencucci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
4 of 5 stars Reviewed October 18, 2012

Stayed in this hotel for four nights in October. Was unfortunatley unable to check in early however, the hotel were very accommodating and allowed us to store out luggage until the rooms were ready.

Rooms are very comfortable and modern, the only thing which was particularly striking was the see through shower!! Fine for comfortable couples, but would not like to stay here with a friend. Nice to have tea making facilities and complementary mini bar.

Great location, along a back street with some good local restaurants. Ate lunch in a fish restaurant nearby which was delicious and very reasonably priced.

Would I come back? Probably.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this review, October 22, 2012
Dear "Dannika O",
Thank you very much for your comments regarding your recent stay at Inspira Santa Marta Hotel.
We're glad to read your overall satisfaction. We understand that the see-through shower is not of the liking of everyone nevertheless we have rooms with opaque painel to suit every one preference.
Thank you again, we hope to welcome you again in the future !
Best regards,
Sandra Mencucci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Ontario
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2012

Helpful, friendly staff, comfortable rooms, good location. we were very pleased with our time there. The only complaint was that you had to tell them by 8pm if you wanted breakfast the next day. Generally a hotel just has breakfast available for anyone staying there.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this review, October 22, 2012
Dear "Peacockevans",
We thank you for your comments regarding your recent stay at Inspira Santa Marta Hotel.
The early notice for breakfast was a condition to a special breakfast offer we had at some point, but as other hotels, guests can just show up and have breakfast without previous notice.
Thank you again, we hope to welcome you soon.
Best regards,
Sandra Mencucci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed October 11, 2012

stayed here for 3 nights and would highly recommend it. Very nice and approachable staff at the front desk. Extremely clean, great small spa, lovely food in restaurant, modern bedroom with bathroom as part of bedroom, nice tea making facilities. Ate in a great restaurant across the road called 'Risotto' - fabulous food here. Our only niggle was that it was a good 15 mins walk from centre and after a long day sightseeing we ended up taking taxis to get home and go out again. But I would stay here again!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this review, October 22, 2012
Dear "parktravel",
Thank you very much for your kind words, we're glad you enjoyend your stay at Inspira Santa Marta Hotel.
We hope to welcome you again soon.
Best regards,
Sandra Mencucci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 6, 2012

Clean, professional and well-equipped. Nothing to fault regarding service, value, cleanliness etc...

On Privacy:
One thing to bear in mind is that some rooms are directly on a walkable street - you can see the legs of passers by through the window, even though the room is on the 2nd floor.
We were moved to another room upon request as the first one had no privacy at all.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this review, October 11, 2012
Dear "Chaffar",
Thank you for your review, we were glad to read your overall satisfaction.
We hope that the second room option did suit you. As you noticed our hotel sets in an authentic neighboorhood and we had to deal witjh the cobblestones alleys along the building. To ensure privacy, our rooms are equipped with net curtain so that pedestrians can't see through the room windows.
We're looking forward to welcome you again soon !
Best regards,
Sandra Mencucci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Inspira Santa Marta Hotel

Address: R. de Santa Marta n. 48, Lisbon 1150-297, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #23 of 219 hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inspira Santa Marta Hotel 4*
Official Description (provided by the hotel):
Inspira Santa Marta Hotel is a medium-sized, 4 star hotel offering an urban retreat to those visiting Lisbon for business or pleasure. The hotel is located in the heart of the city, in Rua de Santa Marta, just off Avenida da Liberdade. With a contemporary décor, Santa Marta Hotel offers 89 rooms of different categories. Here lighting, color, sound, energy and materials have been carefully designed and put together according to the principles of Feng Shui. The rooms are equipped with integrated, cutting-edge technology allowing guests the freedom to remain in touch with business colleagues, family and friends and to access local information – all at the touch of a button or two. Whether visiting Lisbon on business or leisure, our aim is to provide our guests with a memorable stay. ... more   less 
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