We chose this hotel based on location and price. We got a pretty good deal through Venere.com which promised us a room with a small kitchen. Once we got there, the gentleman at reception was very nice. He sat down with us and spent a good amount of time helping us plan our itinerary. We arrived early, so they held our bags and we went to grab some food.
When we returned, closer to real check-in time, we were showed to our room. It was NOT an apartment, by no means, like we were expecting. They said that Venere commonly mess up reservations and over-booked; I'm not sure if it was Venere or Brown's fault really. The room we had was TINY. we barely had room to open our suitcases. The shower and toilet area faced the bed, covered by frosted glass doors. And, the Sink was directly in front of the entrance door, beside the bed. We asked to be moved, as our reservation stated that we had a bigger room. The hotel was over booked and they could not accommodate our 4 night stay in a bigger room, so, we stayed in the tiny room the first night, moved to a different (much larger and VERY pretty room) the second and third, and then were placed in a 3rd room for the 4th night. Luckily this moving around really did not bother us and we had a great time anyway. But, for the type of travelers who like to unpack everything or a family, this would have been an inconvenience.
The upgraded rooms were very nice. They were modern, clean, included a kitchen, MAC computer, and free wi-fi and internet access.
In all, a great stay in beautiful Lisboa.
- Also Known As:
- Baixa Brown`s Apartments Hotel
- Baixa Brown`s Apartments Hotel Lisbon
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