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“If you can secure a room, you're in for a treat!” 5 of 5 stars
Review of Pensao Royal

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Pensao Royal
Rua do Crucifixo 50, 3rd fl, Lisbon 1100, Portugal   |  
Hotel amenities
Ranked #30 of 158 Lisbon B&B and Inns
Certificate of Excellence 2014
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“If you can secure a room, you're in for a treat!”
5 of 5 stars Reviewed September 17, 2012

I was well armed with a lot of positive Trip Advisor and Hostel Bookers reviews before booking and they were spot on! Paula is an incredible host and she made our stay in Lisbon the success it was. Her rooms are decorated very kitsch and pretty and I was lucky enough to stay in the pink room which even my boyfriend thought was lovely!

Her breakfasts are divine and she makes better crepes than I ever could. It seems weird at first eating cake for breakfast but now I'm back in London I really miss a good spread first thing in the morning!

The house is very old and so there is no elevator/lift in the property so please think carefully whether 3 flights of stairs are ok for you. The rooms are decorated very well despite being an old property and the attention to detail is just lovely. I've never seen garden gnomes in a kitchen but that's part of the fun!

Paula will give you great advice for your stay, letting you know when monuments are closed or how to save money on public transport. She's also great fun to talk to when you fancy a wind down after a long day.

Funnily enough I booked to visit Lisbon in Feb for valentines day and my birthday next year because I had such a great time. :) Lisbon is lovely, everyone should visit at least once.

Room Tip: I have a favourite room but I'm not telling you what it is. ;) Book ensuite the rooms tend to be...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    122
    36
    5
    5
    4
See reviews for
9
103
5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Taipei, Taiwan
1 review
5 of 5 stars Reviewed September 13, 2012

It's hard to search many information about Portugal in Taiwan, however, Paula is a really nice and helpful host who gives many different advice to travel in Lisbon. We'll definitely go back to Lisbon not because of the attractions there but this lovely B&B. (Don't be misunderstand, Lisbon is a nice city to travel as well.) Believing me, you won't be regretful after booking this B&B to stay when travelling in Lisbon, Pensao Royal is a place where you have to experience by yourself in Lisbon!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2012

Paula, the owner of this pension, is the real reason why this place is as great as it is. Extremely helpful, friendly, knowledgable about her city and an excellent cook too! We arrived at 8am after a disasterous night where our overnight train was replaced by a bus. She allowed us to use the shower in one of the rooms, gave us breakfast and even did our laundry for us free of charge. Breakfast was the highlight of the day, and is served in a room that resembles something from a fairytail. Rooms are eclectically decorated and very clean and spacious. The pension is less than 5min from the metro stop and an easy walk to the sights, or to public transport links. Stay here when in Lisbon - any deficiency in this property is more than compensated for by the generousity and helpfulness of Paula. Will definately return.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2012

If you have read some of the constructive reviews here you should know exactly what to expect from this place and based on my experience you will not be disappointed. Do not stay there if you want a five star hotel with an elevator and a butler. But if you want an original experience, a super-clean room and a host who is helpful and prepares tasty breakfasts, you should give this place a very serious look. Paula, thank you for all your help!!!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2012

The comments below pretty much sum up this place, definately recommended for a stay in Lisbon. Make sure you read about and have a look at pictures of the rooms, 'individual' is one way of describing them but not everyones cup of tea.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2012

This pensión is a fabulous place for visitors to Lisbon. The location is superb. It is just a few blocks from the metro and Plaza de Comercio and also close to the Alfama and other neighborhoods with all the action!

The owner, Paula, goes to great lengths to assure her guests are happy. Her sumptuous breakfasts are delicious; they are a labor of love. Paula has a imaginative spirit. Each morning she will create a new decor for her guests as a backdrop to the morning meal. I looked forward to them each day. She is also a lovely person and lots of fun.

I will stay here again when I return to Lisbon!

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
1 review
5 of 5 stars Reviewed July 27, 2012

This is really the perfect place to stay , Paula is a very nice & warm person we would like to give here 200 % , we wouldn't stay anywhere else when visiting Lisbon. The breakfast (homemade cakes, cookies, pancakes with chocolate,...) oooh my God delicious stuff ! The location is just perfect close to everything and Paula gives the right info! The rooms are very clean and the charmes of the old building make you feel like a king/queen in "Palace" royal ! ... Thank you Paula to make our visit to Lisbon perfect & keep up the good work (take some time off for yourself now & than you really deserve it ...always welcome in Belgium in our so called B&B but as we told you ... breakfast =only ham & cheese though hihihi :-) !!
Chris & Ilse, Belgium

Room Tip: Just perfect all over !
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pensao Royal

Address: Rua do Crucifixo 50, 3rd fl, Lisbon 1100, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Hotel Style:
Ranked #30 of 158 B&Bs / Inns in Lisbon
Price Range (Based on Average Rates): $
Number of rooms: 5
Reservation Options:
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Also Known As:
Pensao Royal Hotel Lisbon

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