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“Don't stay here, choose somewhere else” 2 of 5 stars
Review of VIP Inn Veneza Hotel

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VIP Inn Veneza Hotel
3.0 of 5 Small Hotel   |   Av. da Liberdade, 189, Lisbon 1250-141, Portugal   |  
Hotel amenities
Ranked #73 of 142 Lisbon B&B and Inns
Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Don't stay here, choose somewhere else”
2 of 5 stars Reviewed November 5, 2012

Room 108 - terrible, wardrobe like a cubby-hole, shower very small and dirty, plastic curtain, I waited till we returned home. Breakfast - very strange coffee. Reception: did not want to know, referred us to tourist office rather than giving simple info. Police station next door to Tourist office: many tourists waiting to have their tales recorded. A few steps down from the hotel: druggies/winos - they were peaceful.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Kelowna, Canada
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 19, 2012

This is my second stay at the Veneza. Last stay I was with my family four years ago, and our two rooms faced the main street. We found the rooms then a bit noisy due to traffic. During this stay, I was travelling solo and was given a room on the ground floor facing the back alley. It was much quieter but a bit dark as the sun did not reach the window where my room was located. Nothing to complain about in the room, but nothing to rave about either. The accomodation was adequate. The breakfast buffet was a bit leaner than what I remember from the previous stay. In fact, for the price they charge for the breakfast, I think you could do a bit better by eating down the road. There is a fascinating little place on the same side of the street about a block and a half away. All the locals seem to eat there. Many grab a bite and stand at the counter. Anyways, I tried it after having the hotel's buffet for a couple of days and being a little disappointed.
For me, the best part of this hotel is the location. The drop off and pick up for the bus to the airport is just a few metres away. Plus it is an easy walk to the historic area .
The front desk staff were okay. Some were friendly and helpful. Others were a little stiff. My stay lasted 4 nights so I experienced a variety of staff.
Would I stay here again? Probably. But definitely I would suggest to grab breakfast somewhere else.

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norway
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 13, 2012

I wrote about Veneza before.
Well, we went back again, and the status is the same: Good price, clean room, nice staff. The rugs are still a little bit worn out, but so are mine at home too, so I guess I´m used to it....
OK, the air condition did not work optimally, but I am glad for that: It is easy to turn it on all the way up when the temperature is above 25 C, and that´s when you really get sick. So thanks for not working so well.

Otherwise the breakfast is still overpriced, we get a good one in a coffeehouse some 100 m down the street.

The staff is very helpful too, we had a light problem when we needed to extend our stay for a week, but the General Manager dona Carla solved our problems in a blink.

I still cannot understand why some people complain about the staff... In Portugal, you need to give a smile to receive one. That shouldn´t be difficult to achieve?

Room Tip: As usual: Second floor and not facing the front of the building.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zagreb, Croatia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 19, 2012 via mobile

The positive side of this hotel is the location. The rooms are relatively clean.
However, I did not like the staff at the reception desk. They first put us in a tiny room with a window looking at other windows - in the sense that you could literally reach the windows opposite your room just by stretching your arm. (They did change our room to a better one - although not a really nice one - when we requested it). One male concierge was really awkward: he did not speak to me (a female), but only spoke to my male partner even when I was the one speaking directly to him. We asked him to suggest a nice, relatively cheap, non-touristy place to eat near by, and he gave us a leaflet for an obviously very touristy, very expensive place across the town. All in all, we felt that he really treated us like we were stupid tourists just waiting to be scammed.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Calgary, Canada
Top Contributor
69 reviews 69 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 25, 2012

My wife and I spent 4 nights here in late May 2012 as a start to our month long trip through Portugal.

We enjoyed our stay here.

The hotel is clean and the room we had was a good size.
Although the hotel is on a busy street, there are trees that act as a sound buffer.
There was a small balcony that served as a clothesline for our laundry; it dried very well.
A great positive is that the bus from the airport stops about 2 blocks from the hotel. The bus fare is only 3.5€ per person, much cheaper than a cab.
The location is ideal for sight seeing; only a 10 minute walk from the water front.

On the negative side,

they charge 8€ per person for breakfast which is really expensive. As you exit the front door of the hotel, turn right and there is a fabulous pastry shop 100 yards down the street on the same side as the hotel where you can have a breakfast of pastry and coffee for 2 for about 6€.

they charge for internet access. Hotels have to get over this policy. Even small family run B&B's in rural northern Portugal provided free WiFi in common areas.

the bed was rock hard. Both of us had sore hips after spending 4 nights here

all in all a pretty good place to stay in Lisbon. Include breakfast in cost of the room, add WiFi for free in common areas, soften the mattresses and it would be an excellent choice far as I am concerned.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed May 19, 2012 via mobile

Booked in for three nights; first night got a tiny rooftop room with single pane windows and heard every car going down the avenue. Second night had a room in the back hoping for quiet night.

When I returned from dinner after a rainy evening, found the carpet soaking by the window and the rather unpleasant stink of wet flooring. Had a friend booked to stay here too but their room was also flooded so had to be re roomed in another hotel.

Staff was very friendly and offered breakfast for my inconvenience but not sure I will be up in time to enjoy there offer as it is almost three in the AM and disco music has been blaring for the last few hours...

Too many good hotels in Lisbon to stay here.

  • Stayed May 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about VIP Inn Veneza Hotel

Address: Av. da Liberdade, 189, Lisbon 1250-141, Portugal
Location: Portugal > Estremadura > Lisbon
Amenities:
Free Breakfast
Hotel Style:
Ranked #73 of 142 B&Bs / Inns in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:3 star — VIP Inn Veneza Hotel 3*
Official Description (provided by the hotel):
A perfect combination between the present and the past, the VIP Inn Veneza Hotel with 35 rooms is an old small palace from the XIX Century with a unique design, offering comfort, enchanting beauty and quality service. The VIP Inn Veneza Hotel is ideally located in one of the main avenues of Lisbon - the “Avenida da Liberdade”, and at just a few minutes from the Historical Centre and commercial area. At just a few meters from the main public transportation services, such as subway (Avenida), “Santa Apolónia” train station (1km) and bus stop. ... more   less 
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