This hotel is in a good location (with public transportation right there), and the price is good...but don't be fooled by the pictures on their website, they need to do some major renovations.
The room was large and so was the restroom, so at first glance we were happy, but as soon as you actually look at the carpet or chairs in the room you can see just how old and unpleasant they are. There were stains all over the chairs, parts of the carpet that were beyond worn out, and an overall feel of "old" in the rooms. Also, the bathroom was just embarrassing! The sink leaked onto the counter. All of the creams and toothbrushes that we placed on the counter were wet. We used extra towels just to keep the water under control. The toilet seat on our toilet bowl did not FIT! Who installs a toilet seat on a toilet bowl where every time you sit down you feel the bowl on your legs because the seat is too small? It was also loose! Seriously, that's just rude to do that to your guests.
And finally, we had a major ANT PROBLEM in our bathroom. There were three of us and on the very first few days we EACH saw (and/or killed) about 4 ants, so I can only imagine how many of them we didn't see? We should have said something the very first day (and wish we had), but I think it is IMPOSSIBLE that the maids (and probably management) did not know about this problem. I mean, if you were in the bathroom for more than a few minutes you'd see the ants, so we assumed the maid had to know! We finally broke down and told them about the problem, and they said we could move to another room. We didn't want to move at this point, and the ants did seem to disappear after we told them (I wish I knew what they used to get rid of them, or was it coincidence?), but I still feel that there is no way they did not know about this problem (which is why we didn't bother to say something in the beginning).
We took the breakfast a few times and it was decent. Not great (and I think overpriced for what you get), but should be fine for most people.
Overall, I guess it's true what they say: you get what you pay for.
- Official Description (provided by the hotel):
- A perfect combination between the present and the past, the VIP Inn Veneza Hotel with 35 rooms is an old small palace from the XIX Century with a unique design, offering comfort, enchanting beauty and quality service. The VIP Inn Veneza Hotel is ideally located in one of the main avenues of Lisbon - the “Avenida da Liberdade”, and at just a few minutes from the Historical Centre and commercial area. At just a few meters from the main public transportation services, such as subway (Avenida), “Santa Apolónia” train station (1km) and bus stop. ... more less
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