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“A little gem in Baixa” 5 of 5 stars
Review of Vincci Baixa

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Vincci Baixa
4.0 of 5 Hotel   |   Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal (Baixa)   |  
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Ranked #26 of 216 Hotels in Lisbon
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“A little gem in Baixa”
5 of 5 stars Reviewed October 4, 2013

This hotel is a small gem in the midst of downtown Lisbon. All the staff are very helpful and friendly especially the Reception staff and the Restaurant staff who go out of their way to try and make your stay more enjoyable. Their helpful and honest advice/suggestions/tips was very refreshing and much needed when trying to negotiate the city in the first few days of our stay. The hotel was modern and very clean and we both very much enjoyed our stay in Lisbon thanks to all the staff at Vincci Baixa.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, October 7, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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885 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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maryland
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 3, 2013

The room itself was fine but what really made a difference was the helpfulness of all the staff. They loaned me a charger for my iPad and let me keep it the whole time; they dried our clothing in their dryer when we got wet the day before leaving (and didn't charge us for it), and were generally helpful about suggesting things to do and how to get there. We didn't have breakfast there but dinner the one night we ate there was good, with reasonable prices. We definitely would recommend Vincci Baixi to others. Great location -- easy access to public transportation, easy to walk to "snack bars" and restaurants of varied price ranges.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, October 4, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

Location is max 15 min walk to Chaido and Barrio Alto, which was amazing. Those were the locations we went to almost every night, even in the rain it was an easy walk. The room was small, exactly what you see in pictures, but also so modern and clean, it didn't really matter. Was completely happy with staying here and definitely would stay here again.

Room Tip: Requested a balcony and glad I didint get one. Those rooms seem to be on the second floor where it m...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, October 4, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
80 reviews 80 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 29, 2013

We were glad to book this hotel. It lies perfect downtown close to the old town and the shopping streets. Looks very stylish and modern but also with a lot of references to the old times. The rooms are quite small but very nice. We only missed a wardrobe. Yes, no wardrobe in such an expensive hotel. This is the only negative point, I could find.
The reception was very helpful finding a good Fado restaurant and giving tips for shopping. To get there, you could use the bus from the airport or the metro. But there is absolutely no space for a car. That's the price you pay for staying downtown.

Room Tip: Upper levels with great view.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, September 30, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hästskär
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2013

If you want to have a hotell in the city, modern and fresch the Vincci Baixa is the right hotell. In a few minints walk you can taste the puls of an old and modern city. Nice houses, peopel, shops and restauranges.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, September 30, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kensington, Maryland
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed September 27, 2013

The Vincci Baixa is one block off the pedestrian streets, two blocks from the subway and an easy walk to two different train stations. The hotel is small and staff very personable. All speak perfect English. The hotel is impeccably clean, in a restored older building, and very modern. It has that small boutique feeling that many younger travelers might look for however my elderly parents who were with me were always made to feel right at home. Anna at the front desk was especially helpful.

The hotel is a quick cab ride from the airport (8-10 euros). Previously in Lisbon I have stayed on the Avenue De Liberdade but this location is superior. Despite being in the midst of many people the hotel in general is quiet and a great place to rest after a busy day. I did not purchase breakfast at the hotel so cannot comment on the quality of the restaurant. The hotels proximity to multiple coffee shops and cafes where a nice pastry and coffee can be had for under 3 euro makes purchasing breakfast likely unnecessary for most travelers.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, September 30, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
København
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013

We stayed 4 days at the Vincci Baixa for our first time in Lissabon.
Service and hotel room was excellent.
Always helpfull smiling receptionist, and more important clean and elegant room.
It´s really not the last time we spent our holliday at Vinnci Hotels or Lissabon

Room Tip: Have a room with a balkony
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, September 30, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Baixa

Address: Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon > Baixa
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#21 Romantic Hotel in Lisbon
#24 Luxury Hotel in Lisbon
#25 Business Hotel in Lisbon
#29 Family Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vincci Baixa 4*
Number of rooms: 66
Official Description (provided by the hotel):
The Vincci Baixa hotel is the Vincci chain's first hotel in Portugal. In the centre of Lisbon and less than 7 km away from the airport, Vincci Baixa is set in a privileged location in the downtown shopping and financial district, one of the city's liveliest areas. Baixa has a wealth of shops, dozens of open-air bars and is popular with musicians and artists, giving it a bohemian air that is very much in keeping with the rest of the city. Praca do Comercio (200m); Rua Augusta (200m). ... more   less 
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Also Known As:
Vincci Baixa Hotel Lisbon
Vincci Hotel Lisbon
Vincci Hotel Baixa

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