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“Good location” 4 of 5 stars
Review of Eurostars Das Letras

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Eurostars Das Letras
5.0 of 5 Hotel   |   Rua Castilho, 6 - 12, Lisbon 1250-069, Portugal   |  
Hotel amenities
Ranked #43 of 216 Hotels in Lisbon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good location”
4 of 5 stars Reviewed September 20, 2013 via mobile

Very helpfull staff, arrived to our rooms having been cancelled by hotelbeds as Navelar are no longer trading !
Had all we needed,
Steep hill, yes but cheap taxis, there are other routes. Would recommend.

Stayed September 2013, traveled as a couple
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879 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 19, 2013

Alot of what others have written is right on the money. Good location. Bad, weak, instant coffee. Nice staff. Rooms okay. Breakfast okay. Clean. FYI: If you walk one block further up the main drag before turning left for the hotel, the steepness decreases considerably. Nothing to write home about for a 5 Star hotel. No extra pillows and no blankets in the room.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leeds, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2013 via mobile

Rooms spacious and modern

Helpful reception staff and very friendly

Located just outside the busy centre and a 5 euro taxi ride.

Close to a good selection of restaurants

Good choice at breakfast but the coffee was disgusting and cappuccino was chargeable ! This needs fixing

We also had some very grumpy breakfast waiters

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tipperary
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2013

My wife and I stayed in the Suites for three nights on the weekend of 6th September. It is very well located in the business district of the city and is only 5 minutes walk from Avenida De Liberdades ( downhill).
The Receptionist who was on the evening shift was very helpful and facilitated us with a late check out ( free of charge) but a special mention must be made of the Concierge, Diego ,who was always available and was most obliging during our stay.
Breakfast could have been a little better given the 5 Star status of the Hotel, eg the cereal in boxes and the yoghurt in plastic containers but the rest of the breakfast items were freshly prepared with a good choice. I would have thought the breakfast area could have been laid out a little better
The Suite was excellent and very clean and well equipped .
Overall I would recommend this Hotel for its location and the excellent Staff..
Bar food was very expensive given the size of the portions
Free WIFI

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tokyo, Japan
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2013

I'm not sure what rates the other reviewers paid for their rooms, but I stayed for five nights in early August 2013 and paid an average rate of less than 70 Euro per night, including taxes. At that price this hotel is a fantastic value.
The room was spacious and clean with very good lighting (something you don't always get in hotels), comfortable beds, large TV, a large window that opens wide, spacious bathroom with separate bath and shower booth with ample water pressue (again not something that can be taken for granted) and multiple shower heads and even a bidet if such things matter to you. I had no noise issues either.
As others have noted shower gel and shampoo are the same thing (but they do give you bars of soap), there is a rather long uphill climb from Ave. de Liberas (but thanks to that location it is calm and quiet near the hotel) and strangely there was no box of tissues in the room, but for my money I think this hotel is a great value if you pay less than 130 Euro or so a night.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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egypt alex
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 30, 2013

The hotel in quite area around 20 mints walking to central
but not 5 stars hotel at all first the toiletry in bathroom very poor we had to buy all from supermarket
breakfast the poorest for 5 stars hotel plus if u ask for omelet u got pay for even the pancakes they got no maple syrup for
one day we got back to the hotel around 3 afternoon to relax we found the room not clean from early the morning and when i screamed on the phone they sent someone to clean but after what they send us a bottle of water and couple of chocolate as apologize oh u got see the kettle ancient one and too slow to boil
that hotel max 3 stars

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 28, 2013

Stayed in this hotel during a tourist trip to Lisbon in August 2013. A bit difficult to find it (even the locals in the office buildings around it hadn't heard of it), but very conveniently located near the main avenue where you can walk to the centre of Lisbon (as well as take buses or underground to the airport).

Hotel is nice and clean, bedroom and bathroom both a good size, but didn't get any 5* feeling. Furnishings and fittings are adequate, but nothing extraordinary about them. The double bed was comfortable. Breakfast was a bit dissapointing (selection could be wider and an on-site cook would have been appreciated).

On the areas that need improvement: elevators seemed to take ages to arrive (we were on the upper floors) and could be heard from the room (even though our room was far away from them). Breakfast variety and presentation need to be improved. Bathroom doors were a bit heavy.

Room Tip: Stay away from the lifts if you can
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Eurostars Das Letras

Address: Rua Castilho, 6 - 12, Lisbon 1250-069, Portugal
Location: Portugal > Estremadura > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#27 Business Hotel in Lisbon
#36 Family Hotel in Lisbon
#37 Luxury Hotel in Lisbon
#38 Romantic Hotel in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Eurostars Das Letras 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

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