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“Certificate of Unworthiness” 2 of 5 stars
Review of Louro & Sal

Louro & Sal
Rua da Atalaia 53, Lisbon, Portugal
21 347 6275
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Ranked #451 of 2,360 Restaurants in Lisbon
Cuisines: Portuguese, Fusion
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Restaurant details
Dining options: Dinner, Reservations, Late Night
Description: Romantico, precos especiais para grupos, musica e luz ambiente.Romantic, special prices for groups, music and ambient light.CLOSED TUESDAYHOLIDAYS 11/06/13 TO 25/06/13
Melbourne, Australia
Top Contributor
73 reviews 73 reviews
51 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
60 helpful votes 60 helpful votes
“Certificate of Unworthiness”
2 of 5 stars Reviewed November 12, 2012

On entering this restaurant we were greeted curtly by a waiter of indifferent disposition, maybe he didn't like being there on a Sunday night. After browsing the menu we sat waiting and finally attracted his attention, when he finally took our order his curtness shone through especially when quizzed about wines, he obviously knew nothing about the qualities of wines listed on the menu, we settled for one he said was 'good' taking the risk. Perhaps he was tired of waiting on tourists, he should remember that tourism pays his wages. The meal service was given by a more friendly waiter who seemed to redress the situation. Our food was mediocre, tres ordinaire, one of a couple on a table next to us sent her main course back to the kitchen. May be the Sunday night blues had set in. Given previous meals we had elsewhere in Lisbon over a period of 8 days, the Louro and Sal proved to us unworthy of a rating higher than 2 stars.

  • Visited October 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Proprietário at Louro & Sal, responded to this review, January 11, 2013
Dear customer, " Certificate of unworthiness"? I must remind you that the views should be given with courtesy and respect and above should refer to items: price, food, service and ambience. Your opinion merely disrespecting certification Tripadvisor and / or opinions quite positive for the many customers who came here. With the exception of the approach on wines was told that nothing justifies the title of your opinion and the reason thereof. What is pitiful!
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248 reviews from our community

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Rating summary
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Date | Rating
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English first
sydney, australia
Top Contributor
60 reviews 60 reviews
26 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
“microwave cooking in Ikea interior”
2 of 5 stars Reviewed November 7, 2012

our own fault, I will admit it right away: we were hungry and the restaurant looked appealing from the outside in. Once inside the decor was more Ikea than anything else, the marketing was clever and the food was just poor. a goats cheese maltreated by a microwave and tried to be reanimated by covering it in olive oil, meat with a weird sauce congealed to perfection ... the salad we had was probably the best. Disappointing overall.

  • Visited November 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Proprietário at Louro & Sal, responded to this review, January 9, 2013
Dear customer, I regret having left the restaurant disappointed, because we are glad to know that a lot of the expectations corresponded clientes.Apenas would like to remind you that the cheese referred to as the menu explains, gratin and is therefore has melted to the table. This Queijinho mistreated referred GRATIN It! As for the supposed oil, but not olive oil itself after being fat cheese gratin IN THE OVEN! And, while respecting the fact that he did not like, we will continue to serve you "abused", ie gratin, since delights of 95% of customers. I admit also that has not been to his liking steak with mustard sauce, however, did not assert that this is a sauce pre-made ​​frozen because this is not true. I am at your disposal to send you the recipe for this sauce so appreciated. Again I tell you, I regret your disappointment, because our motto is always working to please customers, although we know that it is impossible to 100%
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Brussels
Senior Contributor
31 reviews 31 reviews
19 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
“Microwave cooking”
1 of 5 stars Reviewed October 30, 2012 via mobile

Nice place, but the cooking is far from excellent or even good.
It is mainly microwave dishes. It cannot be other else, the kitchen is so small that only one man can be in. So impossible to do real cooking for 20 or 30 people alone.
For example, our entree (asparagus and goat cheese) were ready in 3 minutes. The texture of the goat cheese was typically the one after having been in a microwave too hard and not the one after having slowly melted in an classic oven.
My fish was more or less cold in the middle.
So "terrible" is maybe excessive, but "poor" is certainly the max I can give.

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Proprietário at Louro & Sal, responded to this review, January 9, 2013
Dear customer, is of extreme irresponsibility and mediocrity your opinion when referring to food as "microwave cooking." Did you see how it was made your dish? No! So be responsible and with good arguments and critique with a constructive sense our food, our service, our prices, and the surrounding environment, not merely to be evil and destructive. For some reason this restaurant has a certificate issued by Tripadvisor 4 stars, and that reason has to do with the fact that we are diligent with our customers and we care about their opinions, and in this sense terms as a rule ask the customer if liked and, if not, give the customer the possibility to choose another dish! I suggest that it is more prudent and judicious in its assessments and is not allowed, by sheer malice or lack of proper terminology in your vocabulary, defaming a business that prides itself on the work it does and excellent reviews that have over the years
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Contributor
11 reviews 11 reviews
7 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Good find”
4 of 5 stars Reviewed September 25, 2012 via mobile

While walking through Barrio Alto, my girlfriend spotted a Trip Advisor 2012 excellence award in the window.

In an area loaded with restaurants, this one had a cozier feel to it, well suited for a quiet dinner for two.

The menu offered a good range of infusion food & the wine list was also good. The house wine was excellent for 4 euros a glass.

The waiter was attentive and polite with us, though he had a gay irritable attitude.

All in all, we would recommend this spot.

    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Contributor
12 reviews 12 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“excellent”
5 of 5 stars Reviewed August 30, 2012

I had stopped in simply because the menu looked innovative Keep in mind there are so many tourist traps in the area, this seemed like a great option. I read the reviews, it was a bit warm in the place, and I can see how people feel the service wasn't good, but my experience was the opposite. They were so very friendly, the owner even went out to get a friend to give me some other travel options in Portugal. The blood sausage was amazing, and I travel to Buenos Aires often so that says a lot. The fish with potatoes and beets was good, nothing incredible but very solid. The desert was a warm chocolate cake that was out of this world, and the wine pairing by the glass was superb. Very friendly and homey, definitely give it a try!

  • Visited August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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